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All reviews rooftop bar private pool bay view room design is nice room big sofa hotel location is memorable stay stayed for nights our honeymoon kuta bali taxi
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Reviewed 10 August 2017

As far as the breakfast is concerned, it is purely Indonesian food; rice, noodles, soup, vegetables, etc. Eggs can be ordered but that is the extent of any western food. There was no milk available for children or to add to coffee. the juice is tasted like sugar water with some yellow/orange coloring.

So, as a family that travels a good deal and lives in Bali, Indonesia you are getting input from someone used to less than western quality facilities and I still cannot recommend staying here. Strongly suggest another place. The one positive is that there is car parking behind the hotel for 6 cars!

Room tip: Stay elsewhere
Date of stay: August 2017
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmaroossaSuite, Manager at Amaroossa Suite Bali, responded to this reviewResponded 21 September 2017

Dear Valued Guest,

Warm greetings from Amaroossa Suite Bali.
Thank you for spending your time to write us a review.
We are very sorry that your stay recently didn't met your expectation, we would like to inform that at this moment we already upgrade our breakfast buffet menu variety with choice of pastry, cereal, milk, salad with choice of dressing and others menu to suits our western guest needed.
Once again we are sorry for the inconvenience you experienced during your stay. Please let us know should you have a plan to stay with us again in the future as we will take care of your arrangements to ensure a better Amaroossa Suite Bali experience the next time around.

Best Regards,

Management

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Reviewed 2 August 2017 via mobile

When i stay with my friends in amarossa suite bali,i thing isnt not same with all the picture in internet,im booking room with private pool,but the pool so dirty and many ant around the pool and the breakfeast just only have a little choice,but all the staff so friendly and helpfull.just only fasilities in room must to be upgrate again.

Date of stay: July 2017
Trip type: Travelled with friends
Thank pardosiangga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Qorina M, Executive Assistant Manager at Amaroossa Suite Bali, responded to this reviewResponded 10 August 2017

Dear Mr. Pardo Siangga,

Warmest Greeting from Amaroossa Suites Hotel,

Thank you for choosing our hotel during your trip in Bali.
Thank you also for your comments, its very meant to us, espesially for our improvement in the future.

We hope we will meet again and serve the best service for you in another time.

Thank you
Best Regards,

Qorina Meiliyatni
Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2017

Dear Management, you have a great hotel, its not quite big in term of land but inside have something special in it. The rooms is spacious, the design is amazing, the bathroom love the design. the location also quite good.

Engineering and FB kindly wake up, your rooms is amazing, but many rusted equipment, the door handle not properly installed, the paint on balcony was not nice, the AC outdoor so loud. the breakfast no taste, no toaster for the bread.

hope this help,

Date of stay: July 2017
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank johanengineer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmaroossaSuite, Manager at Amaroossa Suite Bali, responded to this reviewResponded 21 September 2017

Dear Valued Guest,

Thank you very much for the time you make to write us a kind review. We are really glad to know that you like our room designed and our hotel location.

We thank you for bringing this matter into our attention and please be assured that we have addressed it with our team to ensure high standards are met at all times.

We do hope this unpleasant situation will not change your impression of our property and wish for an opportunity to welcome you back at Amaroossa Suite Bali in not so distance future. Please do not hesitate to contact us at sales.bali@amaroossahotel.com and we will be delighted to assist you with your future arrangements.

Best Regards,

Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2017 via mobile

Wow. Disgusting, loud humming noises, no hot water, broken shower head, must plug lights/appliances in yourself, broken lights, flickering lights, toilet doesn't flush right, power outlets not working, smells of gas, not all lights can be turned off. If you want to have a rest, there are better options. If you want to have a GOOD rest, this isn't really the place. The only four stars about this hotel is...nothing.

Date of stay: July 2017
Thank GentleGator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Qorina M, Executive Assistant Manager at Amaroossa Suite Bali, responded to this reviewResponded 26 July 2017

Dear Mr. MSuprana,

Warmest Greetings from Amaroossa Suites Bali,

Thank you for your comments, its very meaningful for our improvement in the future. It will be our motivation to work harder for our brand image.
We do apologize for the incovenience happened to you during your stay with us.
Hopefully this disappointment does not make you cough to not want to come again to our hotel.

Best Regards,
Qorina Meiliyatni
Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2017 via mobile

The room design is excellent, good service from the staff. I ask to the staff for something and they are very helpfull and care, service quickly
I got at the 5th floor with a bay view. it was nice.
The room with good cleanliness and complete fasilities make me fell like my home, and very enjoy my holiday during i stay here. Thank you Amaroossa Suite Bali .

Date of stay: July 2017
Trip type: Travelled solo
Thank LuhW17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Qorina M, Executive Assistant Manager at Amaroossa Suite Bali, responded to this reviewResponded 26 July 2017

Dear Ms. Luh W,

Warmest Greetings from Amaroossa Suites Bali,

Thank you very much for your review. Thats all is our obligation to serve your the best. We will keep you trust, and maintain all the negative or our weekness point.
Hopefully we can meet again in another oportunity.

Best Regards,

Qorina Meiliyatni
Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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