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Reviewed 30 July 2017 via mobile

Loved coming here! Such a relaxed feel, great food and helpful staff. We had lazy days by the pool, cool watered served to us and all needs catered for. Our room was pretty small as we had come from a 2 bedroom villa but it served the purpose. The grounds are just incredible and the up kept of them was awesome.

Stayed: July 2017, travelled as a couple
Thank KateM2753
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Segara_Management, Manager at Segara Village Hotel, responded to this reviewResponded 6 August 2017

Dear Kate M,

Thank you for taking the time to share your experience at Segara Village Hotel.

We are delighted to learn that you have enjoyed every part of your recent stay with us and appreciated the service provided during your stay. Our team is dedicated to delivering a memorable experience to each of our guests and we trust they had well catered to your stay.

Thank you for choosing Segara Village as your home away from home and we look forward to welcoming you back to the family in the near future.

Warm Regards,

Segara Village Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2017

We stayed at the Segara Village hotel at the end of June beginning of July. The weather was perfect, 28c - 30c everyday! The hotel is so beautiful and the staff are friendly and helpful! The breakfast buffet was so delicious, with a great selection of food. The food in the hotel restaurants is also very good and the prices are great too! Location is nice, as there are lots of restaurants close by, which are also very cheap. We loved staying here, and would return in a heart beat! It was also my birthday when we went out and I was given free slice of tasty chocolate cake and free cocktails at the bar!!! Very generous, thank you!

Room Tip: The rooms in Segara Village 2 are the best! They are beautiful little separate bungalows!
  • Stayed: June 2017, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank unbiasedplum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Segara_Management, Manager at Segara Village Hotel, responded to this reviewResponded 6 August 2017

Dear unbiasedplum,

Thank you for taking the time to share your experience at Segara Village Hotel.

We are delighted to learn that your stay had concluded wonderfully. It was our pleasure to celebrate your special moment with us and we are glad that you enjoyed every part of it. All the facilities and services are orchestrated to allow you to relax and unwind, all within the comfort of your personal space.

Thank you for choosing Segara Village as your home away from home and we look forward to welcoming you back to the family in the near future.

Warm Regards,

Segara Village Management

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Reviewed 27 July 2017 via mobile

If your heading away and want a traditional Balinese resort look no further than Segara Village Hotel.

Family run the hotel is situated right on the beach with manicured gardens and comfortable and well maintained rooms. It has something for everyone.

We stayed for our third time in June 2017 and we're welcomed back like we'd never left (it was like we were going to our home away from home).

The hotel is located in a vibrant and not so busy section of Sanur which allows you to relax and recharge the batteries without having to go to far from the resort.

For those wanting to wander around the local area there's a beach side Market just a short walk away or lots of opportunities to participate in water sports and other activities.

The hotel offers a variety of activities and services including push bike hire, children's play area, 2 swimming pools and a swim up bar, garden parties, live music, salsa dancing, garden cinema nights and an on site Spa for those wanting a bit of pampering. There's also ample space on the clean beach to sun bake on a lounge and watch the world go by.

The buffet breakfast gives you plenty of options with both western and Indonesian cuisines - get in early to get a seat because it gets busy.

The drinks, lunch and dinner menus give you a large variety of options and are all delicious.

The staff at the hotel are always eager and willing to assist and go above and beyond in their duties. Special shout out to the awesome Guest Service Assistants who helped us with many things and also took time to have a chat to us during our stay.

Thanks also to the Executive Chef who made changes to some of the dishes to accomodate our special requirements and the Food and Beverage Manager and his team who do an awesome job keeping the place going.

We look forward to coming back really soon.

Stayed: June 2017, travelled with family
Thank Leigh-Anne J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Segara_Management, Manager at Segara Village Hotel, responded to this reviewResponded 6 August 2017

Dear 486anon,

Thank you for sharing your experience at Segara Village Hotel.

We are very happy to learn that you have enjoyed every part of your stay with us. Our team is dedicated to delivering a memorable experience for each of our guests, and we trust they had well catered to your stay. We have passed your kind words to respective personnel and they would like to return it with thanks and kind regards.

Thank you for choosing Segara Village as your home away from home and we look forward to welcoming you back to the family in the near future.

Warm Regards,

Segara Village Management

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Reviewed 21 July 2017

After exams for teenagers and work pressures for parents plus long haul travel this hotel was an ideal place to recharge. The staff were so attentive and charming particularly the ladies welcoming you to breakfast and manning the library to guide you on your way.
Avoid the 'tour operator' opposite reception, the ladies in the library will help you at a fraction of the cost.
The garden pool is tranquil the other leads down to the beach. Breakfast ticked everyone's boxes with a huge choice. Food looked of a very high standard for other meals but we chose to eat outside of the hotel.
We stayed in a family bungalow which was very clean and comfortable. Daily water and chocolates were appreciated as was the lemon chilled water by the pool. All bottled and perfectly safe to drink.
Would have liked to stay longer.

  • Stayed: July 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
2  Thank Lisa104BSE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Segara_Management, Manager at Segara Village Hotel, responded to this reviewResponded 22 July 2017

Dear Lisa104BSE,

Thank you for taking the time to share your experience at Segara Village Hotel.

We are very happy to learn that you have enjoyed your stay thoroughly. We are dedicated to creating a pleasant and memorable experience for each of our guest and we trust our attentive team had assisted your stay in every possible way. We are glad that you loved the breakfast spread we provided during your stay. Hopefully, you will be able to enjoy more of the delicious cuisine we offered around the clock.

Thank you for choosing Segara Village to care for your stay and we look forward to welcoming you back to the family in the near future.

Warm Regards,

Segara Village Management



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Reviewed 20 July 2017

We went for Dinner (10) meal was OK but only had draft beer which was flat and not cold. Ordered second round, still same. No bottle beer available. Dissapointing response from management. Not likely to go back .

Stayed: July 2017, travelled with family
Thank Balipenong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Segara_Management, Manager at Segara Village Hotel, responded to this reviewResponded 22 July 2017

Dear Balipenong,

Thank you for taking the time to share your experience at our beach club.

We are sorry to learn that you were not entirely happy with your recent visit to Byrdhouse Beach Club. We have shared your concern regarding our beer quality to the beach club team and we found out that it has been consistently good and tasty. We believe our Beach Club Manager had offered various ways to accommodate your feedback, including replacing the beers and offering bottled beers that actually available in our outlets. Our team had also personally checked if any other guests had any problem with the beer we served that night, but received nothing but compliments.

It is regrettable that you are hesitant to return to Byrdhouse Beach Club. We can assure you that our food and beverage quality is constantly and closely monitored, as it is something we never compromised. We do hope you will reconsider your opinion and would be happy to have you back with us in the near future.

Warm Regards,

Segara Village Management

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