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Reviews (1,140)
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Reviewed 1 May 2018 via mobile

I spend a night with my wife. First, the key cannot be used. When I exchange the key in receptionist without further check the house keeping open the room for mu wife. The bath room has problem with drainage.
Room was comfort. TV remote has weak battery.
The breakfast good. The pouridge was good.
Overall our experience was ok.

Stayed: May 2018, travelled as a couple
3  Thank AriefRahardjo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1rma_Ratu, Manajer Umum at Regata hotel, responded to this reviewResponded 20 May 2018

Dear AriefRahardjo,

Warm regards from Regata Hotel Bandung , i would like to say thank you for spending your time on reviewing our hotel.

We wish to once again apologize for the poor experince you had with us recently. I do apologize if our services did not met with your expectations and we have learned a great deal from this matter and do the best than before.

Thank you once again for your review, and please don't hesitate to to contact me personally if you have a plan to stay with us again in Bandung.

Best Regards
Ratu Irma

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 April 2018

We checked in on boxer day 2017 and had a good time. Nice room, little small but comfortable n clean. Breakfast is too Indonesian n not used to westerners. No brown bread or cheese and meat for on the bread. Also no yoghurt. Can be improved.

  • Stayed: December 2017, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank Jeroen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1rma_Ratu, Manajer Umum at Regata hotel, responded to this reviewResponded 20 May 2018

Dear Jeroen L,

Warm regards from Bandung , i would like to say thank you for spending your time on reviewing Regata hotel.

i'm very pleased to know that you have a good experience during your stay with us, thank you for your suggestion regarding our breakfast menu and we will review about this issue to related Department.

Thank you once again for your review, look forward to the opportunity of welcoming you back again on your next trip to Bandung.

Best Regards,

Ratu Irma

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2018

Regata Hotel is located in a town area, with nearby shopping (Rumah Mode and Supermarket). The Supermarket is where one could get local snacks (like Indomie (instant noodles), fish crackers etc) but one need to get across the road unlike Rumah Mode which is on the same side of the Hotel. The road has no traffic light so it was pretty dangerous at night where motorcycles are aplenty.

Hotel itself has a nice lobby at ground floor and a cafe where breakfast is served,. Breakfast was good with adequate selection of breads, cereal, live station for local noodles (mee bakso or mee pangsit) and eggs. The eggs station is highly popular so do place your order early. Omelette was good. The buffet table included rice, pasta, porridge, and meats like fish or chicken. The stir-fried vegetables was very good.

Drinks included milk, juices (guava and mango), mineral water and coffee/tea, Service was polite and with a smile. Breakfast starts from 630am.

The double room was good and the TV had plenty of channels to choose from. There is a mini fridge in the room so one could stock up with drinks from the supermarket opposite the hotel. 2 bottles of mineral water is provided daily.

The bathroom is spacious and has a separate area for shower. The shower room is made of glass panel where one could/should pull down the blind, otherwise your roommate will have a good view of you when you shower. The water pressure from the shower was adequate.

Had a room near the fire exit door, and one could smell cigarette in the room when that door is left open. Stayed at the 8th floor and it was generally quiet unless one gets a more rowdy neighbour or one that has a generally loud voice.

Mattress was comfortable and housekeeping was good. Did not try room service but noted on the prices. About IDR56K upwards (excluding tax and service charge) for one dish, for example a plate of fried rice. Morning calls at 6am were always prompt.

Thank you Regata Hotel for a pleasant and comfortable stay.

Room Tip: 8th floor room was pretty good
  • Stayed: April 2018, travelled on business
    • Sleep Quality
    • Rooms
    • Service
1  Thank rain498
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1rma_Ratu, Manajer Umum at Regata hotel, responded to this reviewResponded 20 May 2018

Dear rain498,

Warm regards from Bandung , thank you for having taken the time to share your positive recent experience with us.

Delighted that you have enjoyed your stay and share your experience with us.

Thank you once again for your review, look forward to the opportunity of welcoming you back again on your next trip to Bandung.

Best Regards,

Ratu Irma

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 April 2018 via mobile

We were here for our friends wedding just this weekend. Looking around to stay in Lembang and came across the Regatta.
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The first thing that I was looking for was the overall positive review and the pictures. Fast forward...
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The day prior to our arrival, I gave a call requesting for a baby cot and higher floor room, rest assured the front desk answered quickly and politely.
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Upon our arrival, the check-in was seamless and quick, plus the arrival drink was quite a good touch.
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When we got to our room, we loved it right away. The room was spacious and clean (except for a leaking water underneath the sink). The beds heat was clean and comfortable, as my wife was getting ready to go to the party, I fell asleep with my baby daughter on the bed, yes it was that comfortable.
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Later that afternoon, I had the chance to go up to the 11th floor swimming pool and yes, it was as what I expected, epic scene of Bandung and the hill.
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The hotel was 2 mins walk to Rumah Mode if your looking for a quick eat and shop. The evening walk was quite a treat as well.
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Breakfast was nice with great mini options. Afterwards, we went to the rooftop and wanted to swim, but the sun was torching hot, luckily the clouds shade was on my side, I finally got to swim and jumped on the large floating beanie.
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Checkout was quick and i would not hesitate to choose this hotel again and I will surely return and recommend to our family and friends.
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Excellent job management and team. You guys are awesome! Didn't manage to include all pictures, but you will pretty sure get my point, I love the swimming pool!

Stayed: April 2018, travelled with family
1  Thank BrianHen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1rma_Ratu, Manajer Umum at Regata hotel, responded to this reviewResponded 20 May 2018

Dear Jeroen L,

Warm regards from Bandung , i would like to say thank you for spending your time on reviewing Regata hotel.

i'm very pleased to know that you have a good experience during your stay, truly delighted that your impression of your stay with us was met your expected, and enjoyed your stay with us.

Thank you once again for your review, look forward to the opportunity of welcoming you back again on your next trip to Bandung.

Best Regards,

Ratu Irma

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2018

Very strategic,next to Rumah Mode Factory outlet. I booked superrior room but i get an upgrade for free from the hotel . I've been staying here couple times, Worth it with the price and clean. Great staff: kind and helpful

  • Stayed: March 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Jovita J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1rma_Ratu, Manajer Umum at Regata hotel, responded to this reviewResponded 20 May 2018

Dear Jovita J,

Warm regards from Bandung , i would like to say thank you for spending your time on reviewing Regata hotel.

i'm very pleased to know that you have a good experience and share that you have enjoyed your stay with us.

Thank you once again for your review, look forward to the opportunity of welcoming you back again on your next trip to Bandung.

Best Regards,

Ratu Irma

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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