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“One step away to the mall”

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Harris Hotel & Conventions Festival CityLink
Ranked #33 of 230 Hotels in Bandung
Reviewed 4 July 2017

The best of this hotel is direct access to the Festival Citylink Mall. The hotel lobby is located on the 3A floor with spacious area. On this floor there is also Harris Cafe. The walls that use the glass and the semi-circular shape make the harris cafe becomes wide. The swimming pool, although not spacious but comfortable enough to exercise. Towards the end of the evening is very enjoyable sitting on the edge of the pool with the sound of mini waterfall besides the pool

Harris Hotel rooms are generally spacious in size with extra day beds and extra pillows.

Overall I really enjoy staying at this hotel. Especially for the easy access in and out of the mall for hotel guests.

Room Tip: Ask for Harris suite for larger room
See more room tips
  • Stayed: May 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Ang Leonard A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HarrisPOP, Manager at Harris Hotel & Conventions Festival CityLink, responded to this reviewResponded 9 August 2017

Dear Ang Leonard A,

Cheers!

We are really happy to read your comment above. Your comment will encourage us to keep up our excellent services and do more effort to meet our guest satisfaction.

We are waiting for your next visit to our hotel very soon.

Harrisly yours,
Audrey Stella
Marketing Communication Manager
Harris POP! Festival Citylink Bandung

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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15 - 19 of 469 reviews

Reviewed 24 May 2017

Poor service on check in process, bad internet network, housekeeping service so slow, when we held event the box meals portion is too less, but for venue harris has a good ballroom and big capacity...

  • Stayed: May 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank triapriliantyw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HFCB241, Manager at Harris Hotel & Conventions Festival CityLink, responded to this reviewResponded 8 June 2017

Dear Valued Guest,,

Warmest greetings from Harris Hotel and Convention Festival Citylink Bandung…

First of all, please accept our apology for the inconvenience that you’ve got from previous stay with us. We have checked to our staff concerning your feedback.
Concerning to the check in process, our check in time is starting from 2.00 pm. For the guest who arrive earlier, we will proceed the check in as soon as the room is ready. Due to your check in time is earlier than to 2.00 pm and our room is not ready yet, our staff informed to you that you need to wait a while for the room to be ready. And concerning to our housekeeping late response, we do apologise if we were not able to deliver your request sooner as you wish.

We are really thankful for your compliment about our meeting venue. We will review again our quality and quantity of food that we have prepared for our guest since this case was was never occurred before. .

We do hope that we will have opportunity to welcome you back to our hotel in very near future.

Harrisly yours,
Audrey Stella
Marketing Communication Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 May 2017 via mobile

I was stayed one night for family holiday.
The staff was very helpful since i checked the booking, when i check in and check out. Especially for Putri who help me to send my left staff. Evethough its just a simple thing but i really apprecited her efforts to send it to me.
Also all staff in the restaurant during breakfast.
For sure i will stay again and recommend this hotel to my colleagues. Keep up the good work.

Stayed: May 2017, travelled with family
Thank Rosalina A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HFCB241, Manager at Harris Hotel & Conventions Festival CityLink, responded to this reviewResponded 2 June 2017

Dear Rosalina A,

Greetings from Harris Hotel and Convention Festival Citylink Bandung...

Thank you for your kind feedback to us. We are really happy to find that you were mostly satisfied with our services and also our staff. We will deliver your compliment to our staff so it can encourage them to keep their excellent services.

We do hope that we will welcome you back to our hotel in very near future.

Harrisly yours,
Audrey Stella

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 May 2017 via mobile

I was staying for one night to attend a meeting in the convention centre. The hotel is part of the festival citylink (at the same building) that can be reach around the third floor. The hotel is surrounded by orange color. I booked online via tazkia and got an early bird rate. It was the cheapest of all this hotel rate. The check-in process was smooth and rather fast. The staff was friendly and helpful. The room where I stayed the night was not that spacious but it was clean and neat. Internet connection through wi-fi was free of charge, however to get connected we need a username and password from the receptionist. It makes us easier if the hotel provides this information when a guest was checking in. Overall, I had a good night sleep and well rested while staying there.

Stayed: April 2017, travelled on business
Thank Runi O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HFCB241, Manager at Harris Hotel & Conventions Festival CityLink, responded to this reviewResponded 5 June 2017

Dear Runi O,

Greetings from Harris Hotel and Convention Festival Citylink Bandung...

Thank you for your time to send us a feedback about your stay. Your feedback above will help us to maintain and also improve our excellent services.

We are really appreciate for your concerning about our less information about wifi user name and password. We will pay more attention to it and deliver a proper information to the guest.

We do hope to welcome you back again to our hotel in very near future.

Harrisly yours.
Audrey Stella
Marketing Communication Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2017

We love Harris Hotel because of its proximity to the Festival Link Mall. Staff are friendly, breakfast is great but housekeeping could be improved. I would like to go to the gym I need to get a voucher on a daily basis which is not cool. I hope just showing our keycard in the gym area should be ok.

Overall, we had a great stay in Harris and will definitely come back.

  • Stayed: April 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank noemi_cte72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HFCB241, Manager at Harris Hotel & Conventions Festival CityLink, responded to this reviewResponded 5 June 2017

Dear noemi_cte72,

Greetings from Harris Hotel and Convention Festival Citylink Bandung...

Thank you!

We are really happy to find your kind feedback about our hotel. And also thank you for your input about our access to the gym and improve our housekeeping quality. It will be our concern to be follow up immediately.

We are happy that you like our breakfast and our friendly staff. We are waiting for your next visit to our hotel in very near future.

Harrisly yours,
Audrey Stella
Marketing Communication Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Harris Hotel & Conventions Festival CityLink

Address: Jl. Peta no. 241 | Kopo, Bandung 40323, Indonesia
Region: Indonesia > Java > West Java > Bandung
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Bandung
#10 Business Hotel in Bandung
Price Range: RM156 - RM211 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Harris Hotel & Conventions Festival CityLink 3.5*
Number of rooms: 180
Official Description (provided by the hotel):
Experience Bandung...Only 5 minutes from the Exit Pasir Koja, 20 minutes from Hussein Sastra Negara airport and 30 minutes from Kebon Kawung St. Hall railway station. Connected to the Festival CTLink Mall, which offers a huge variation of entertainment, shopping, and culinary options. ... more   less 
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Also Known As:
Harris Hotel And Conventions Festival Ctlink Bandung

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