We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“i will come back again...”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Hotel ibis Bandung Trans Studio
Ranked #26 of 231 Hotels in Bandung
Certificate of Excellence
Reviewed 2 April 2012

Even new hotel, it was fantastic and memorable staying... an ibis style! Staff very help full and very good hospitality response...

Room Tip: higher floors make you see parts of Bandung city...
See more room tips
  • Stayed: March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank razakr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick S, General Manager at Hotel ibis Bandung Trans Studio, responded to this reviewResponded 3 April 2012

Dear Bapak Razak,

Many thanks for your lovely comment, we continue to improve service and will be very pleased to welcome you one more time.

Feel free and try tpo get the Le Club Loyalty card who can give you points and faster check-in.

Best regards,

Patrick

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (1,251)
Traveller rating
Traveller type
Time of year
Language
  • More languages

766 - 770 of 1,251 reviews

Reviewed 1 April 2012

I stay in this hotel during week end with my family,this hotel offer their opening promotion rate, and the best is this hotel just beside of trans studio the family Theme Park.
When we arrive the hotel still on project, from 600 rooms they only open 300 rooms, so we stil can show workers around the hotel
The queque very long and the staff look very tired when they handle us, but with her smile she stry to show her hospitality response. I appreciate herand her help. Her is fifid, we must thank you to her for her speed to help us.

The hotel roomis similar with ibis bencoelen, but the internet is use broadband not wifi, so i must go to thier restaurant to check my mail. Buttheconection is good.

The bathroom must be fixed, due to their is open line between the glass door, so when we take a shower the water come to sink area, the floor is wet and i bathmat is not enought to dry it.

Will see in 3 month when they open all their rooms, imagine just Half of their inventory the check in proces is too long, imagine how the open 600 rooms.......should. The make self check in counter.......

  • Stayed: March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Bali1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick S, General Manager at Hotel ibis Bandung Trans Studio, responded to this reviewResponded 3 April 2012

Dear Bali 9,

Thank you for your comments and input for our daily management.
As you know, technically opening an hotel of 600 rooms in Indonesia is not really easy.

We are calling the first period "SOFT OPENING" to give us time to rectify and improve. With such good and important comments it will be good for all teh management to have clear vision of the future.

Again thank you for staying with us and hope you can try the TRANS STUDIO entertainment center next time. Our Soft opening rate is valid until 31st may 2012.

Best regards,

Patrick

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2012

New Hotel and not 100% finish, many things at this hotel is not ready yet so i cannot share a lot about this hotel. The Room was ok but the bathroom is so tiny.. Staff young and they have fast responses when i need help. No Wifi in the room but they have Free Internet with cable connection for free. Lobby was so crowded and looks not so many staff to handle all the jobs. The restaurant too small for big hotel. I hope when this hotel 100% ready they will looks more nice then when i stayed there. Cheers..!!!

  • Stayed: March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank DewaOzora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 12 May 2013

Dear Sir,

We would like to extend our genuine appreciation to you for taking the time to write a detailed review of your stay with us.

Given the serious nature of your comments, the Department Heads concerned have been briefed to put your feedback on top priority for further review and action.

It is our hope that you will give us another opportunity to better serve you in the future

Feel free to contact me directly for your next booking to ensure your stay will be great

Patrick / GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2012

i stayed with my husband and two child. when we arrived about 3 pm on sunday we have to wait almost 20 minutes although they have 4 reception desk. eventhough the reception lady helpfull. yes the room is an ibis style, but i think it is worthed compared with another hotel in Bandung because we get soft opening rate plus discount from credit card. on monday, i ask the reception to extend my check out until 1 pm since i have to wait my husband and my son come back from trans studio which is only 5minutes walking.

  • Stayed: March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank marseille155
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick S, General Manager at Hotel ibis Bandung Trans Studio, responded to this reviewResponded 14 March 2012

Dear Sir & Madam,

Many thanks for your review, we always appreciate the comments, coul dbe positive or negative.

Yes we have some 6 counters at thr front desk area but due to soft opening some computers are still on 'testing period" and not all are connected to our systems. A soft opening period if a period we can provide good sercice (moving to excellent very soon0 at a very afordable rate.

Durign the Soft Opening we are pleased to see day by day if wer can extend a late check-out to customers. Pleased to read you got it.

Please come backl...I will wait for your personally.

Best regards,

Patrick

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2012

I stayed 2 nights in this brand new hotel with my family and friends on the weekend...
Mrs. Retno Poernomo, the Room Division Manager was so friendly and humble
This hotel is just next to Bandung Super Mall and Trans Studio.

small bathroom..., no refrigerator.
it tooks 1 hour for my luggages to come in my room, maybe because of rush hours on the weekend.
a decent breakfast,.... fried noodle was tasty..
free internet and WIFI at lobby
free internet cable in rooms

  • Stayed: March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Junsurya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick S, General Manager at Hotel ibis Bandung Trans Studio, responded to this reviewResponded 14 March 2012

Dear Sir,

many thanks for your review, I personally appreciate to get feedback positive or negative and pleased to share with teh managers.

Regarding the luggage service, usually Ibis hotel doesnt provide bellboys, but in Indonesia and ibis bandung we try to help the customers. Sorry to hear that it took a bit of time to deliver the lugagge to your room, it will not happen anymore, I will personnaly check this.

Please come back to see improvements...

best regards,

Patrick

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Bandung hotels
0.0 km away
The Trans Luxury Hotel Bandung
3.0 km away
Ibis Styles Bandung Braga
Ibis Styles Bandung Braga
#33 of 231 in Bandung
459 reviews
3.5 km away
Ivory by Ayola Hotel
Ivory by Ayola Hotel
#6 of 231 in Bandung
699 reviews
Show Prices
Show Prices
Show Prices
4.3 km away
Novotel Bandung
Novotel Bandung
#20 of 231 in Bandung
1,326 reviews
1.5 km away
The Papandayan
The Papandayan
#9 of 231 in Bandung
488 reviews
3.3 km away
Aston Braga Hotel & Residence
Show Prices
Show Prices
Show Prices

Been to Hotel ibis Bandung Trans Studio? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel ibis Bandung Trans Studio

Address: Jl. Jenderal Gatot Subroto no. 289, Bandung 40273, Indonesia
Phone Number:
Region: Indonesia > Java > West Java > Bandung
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #26 of 231 Hotels in Bandung
Price Range: RM128 - RM253 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel ibis Bandung Trans Studio 3*
Number of rooms: 606
Official Description (provided by the hotel):
Mr Patrick Sibourg, the manager of the ibis Bandung Trans Studio hotel, would like to welcome you. The largest ibis hotel in Asia, strategically located in Bandung Supermal and Trans Studio, the biggest indoor theme park in Asia. Easy access from toll road exit Buah Batu, 20 minutes from Husein Sastranegara Airport, ibis Bandung Trans Studio featured by 606 new ibis generation rooms (including 222 connecting rooms), Oopen Restaurant & Bar, 24 hour room service, meeting rooms, laundry service, 4000 parking facilities, safety box, internet connection & free Wi-Fi, and self service buffet breakfast. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Ctrip TA and HotelQuickly so you can book your Hotel ibis Bandung Trans Studio reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing