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Reviews (493)
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105
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All reviewstrain stationpasar baruwestern and indonesian foodfew minutes walkcomfortable stayworking deskfour star hotelswimming poolhotel is locatedairport transfercomfortable hotelroom was spaciousfamily roomfirst impressionstrategic placebusiness tripnice breakfast
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17 - 22 of 493 reviews
Reviewed 17 June 2018

In my experienced stay in this hotel was not satisfied because problem of bedroom leaked, it was very bad because when we want stay in convinience hotel and we had pay in reasonable price for convenience hotel was not match

Room Tip: The hotel management should see what the real condition in the rooms
Stayed: May 2018, travelled on business
Review collected in partnership with this hotel
Thank Suprapto B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arion-Swiss-belhotel, Front Office Manager at Arion Swiss-Belhotel Bandung, responded to this reviewResponded 19 June 2018

Dear Mr. Suprapto,
Warmest greetings from Arion Swiss Belhotel Bandung It is with sincere regret that we note your dissatisfaction with the quality of your stay, as we always strive to deliver our best, we will highlight the Room condition to our Housekeeping team for continuously improved the quality. I truly hope you will have the opportunity to stay with us again and allow me to show you the improvement we made in this matter. Once again thank you so much for sharing the information and the advice given. Sincerely yours, Asep Suherman - Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2018

Stay was great, room had everything we needed. We had a late check out and they let us use a room to shower and get changed which was very helpful! Nice pool, tasty breakfast, Very happy with our choice!

Room Tip: Good ambiance please keep it up
Stayed: May 2018, travelled as a couple
Review collected in partnership with this hotel
Thank maemunah2670
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arion-Swiss-belhotel, Front Office Manager at Arion Swiss-Belhotel Bandung, responded to this reviewResponded 7 June 2018

Dear Mrs. Maemunah,
Warmest greetings from Arion Swiss Belhotel Bandung!
Thank you for your time to share your experience during your recent stay with us. We are very happy to read your comments and learned that you had an enjoyable stay with us. We will share your comments with the team who will surely be more motivated to increase more improvement for the guest satisfaction. Once again thank you for the kind comment and positive feedback. Truly look forward to seeing you and your beloved family again on the next visit. Sincerely yours, Asep Suherman - Front Office Manager

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Reviewed 4 June 2018 via mobile

Reminded me so much of the four star UK business hotels of the 1990s but that is and was not a bad thing!

Large rooms with furniture that is furniture rather than some Ikea knock up. Showers that work and comfortable beds that you can walk around.

Staff here friendly, helpful and kind. Nothing too much trouble.

The F and B Manager/chef should take a bow for producing a well prepared breakfast which caters for locals and western taste buds. Omelettes freshly cooked the stand out.

The hotel is within walking distance of the station and if I was ever passing through here again I would most certainly stay once more.

GM be proud!

Stayed: June 2018, travelled as a couple
Thank MStJB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arion-Swiss-belhotel, Front Office Manager at Arion Swiss-Belhotel Bandung, responded to this reviewResponded 5 June 2018

Dear Valued Guest,
Warmest Greetings from Arion Swiss Belhotel Bandung,
Thank you for spending your precious time to share your recent experience with us. I am happy that you had a great time with us. Moreover, we really appreciate your positive feedback regarding all aspects of our hotel and we are thankful of your constructive feedback since it allows us to provide an opportunity to improve our service quality. Once again, thank you, I expect to have the pleasure to have you again at Swiss Belhotel in the near future.
Best Regards,
Asep Suherman Front Office Manager

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Reviewed 27 May 2018

Nice hotel the location near by train station. Room big and clean, breakfast was great, staff very helpful. one of hotel in Bandung with classic design and fresh air in corridor Very recommended to stay with family.

Room Tip: Keep it up for give a good service
Stayed: May 2018, travelled on business
Review collected in partnership with this hotel
Thank jujujuanda224
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arion-Swiss-belhotel, Front Office Manager at Arion Swiss-Belhotel Bandung, responded to this reviewResponded 29 May 2018

Dear Mr. Juju Juanda
Thank you for your stay with us and for sharing your experience in TripAdvisor. We were pleased to read you liked the room and the kind words regarding the breakfast. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and we hope your next visit will be as pleasant as the previous one. Asep Suherman - Front Office Manager

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Reviewed 17 May 2018

This hotel never failed me...

Huge room size (38sqm) compare to other hotel... Location is superb, easy access... walking distance to bandung train station, Pusat Oleh2, near to Pasir Kaliki, Braga...

Tips:
1. Bandung traffic not really friendly specially during weekend...be smart choosing where to stay...
2. Travelling with family, choose Family room with Duplex...

Stayed: May 2018, travelled with family
Review collected in partnership with this hotel
Thank ChristianHelmy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arion-Swiss-belhotel, Front Office Manager at Arion Swiss-Belhotel Bandung, responded to this reviewResponded 18 May 2018

Dear Mr Helmi,
Warmest Greetings from Arion Swiss Belhotel Bandung, Thank you for spending your precious time to share your recent experience with us. I am happy that you had a great time with us. Moreover, we really appreciate your positive feedback regarding the size of the room and we are thankful of your constructive feedback since it allows us to provide an opportunity to improve our service quality. Once again, thank you, I expect to have the pleasure to have you again at Arion Swiss Belhotel Bandung in the near future.
Best Regards,
Asep Suherman
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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