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8 - 13 of 160 reviews
Reviewed 18 February 2019

Hotel looks awesome from the lobby you are amazed and the pool looks great too. However in general, the place is run-down pretty bad. It doesn't capture it in photos etc but once you step in, you can know the place has maintained and has been there for some time. Heard it was the 1st 5* hotel in Medan many years ago but other hotels caught up to it.
Rooms are spacious, a little musty. There's this old hair-dryer which looks like from the 80's hanging in the bathroom, didn't know if it worked but looks odd.
The hotel pool is open to public at a fee so it gets crowded during weekends but still fun.
For the room type, recommend going for the parquet floor rooms and with poolside view.
Oh at night, the club beside gets loud and you can hear the bass from the room. But I was with enough alcohol and with the afternoon Medan sun, I was able to sleep like a baby!
Location is sweet.. turn right and left for like 600m there's Sun Plaza. Turn left and about 350m there's Brastagi supermarket with Coffee Box (or Chat) which has good food.
If you're using Grab, meet them outside of the hotel property as each entry costs IDR5K even if it is for a drop on/off.

Room tip: Poolview room. Parquet floor room. Grab, take outside of the premises as it costs IDR5K for them to enter.
Date of stay: February 2019
  • Trip type: Travelled with friends
    • Value
    • Rooms
    • Service
Thank itsandrool
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 December 2018

While the building itself is a little worn, the rooms were clean and comfortable. The breakfast set up was really good, the staff were helpful and very acommodating. They had an amazing band on downstairs at the coffee shop while I was there. There is a supermarket/shopping complex a few minutes walk down the road. Just a tip be wary of the bemo drivers out on the street. They'll take you all over the joint but be certain of the price BEFORE you go.
Overall I liked the place.

Date of stay: January 2018
Thank Peely R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 December 2018

In the hotel room the electric coffee pot don't work, tv hardly work (when work no sound!), hot water take many tries and times to work. Aircon does not reach it desirable temperature (set at 18 it is just cool). Carpet dirty from the look of it has been in this condition for a pretty long time. Did see some major renovations in a room. It seem they decided to replace everything, change the carpet to tiles etc.
The only redeeming aspect of the stays was that they are many lounges, coffee house (with free charging of handphone) pubs pretty lively night scenes all in the hotel ground. The exercise gym meant for the guest was a joke! All the electrical exercise machines - DOWN! All malfunction. Most of the locker in the toilet are in a big condition. Key lock don't work it has been replaced with latches. Literally everything in the hotel is pretty run-down. The massage establishment is actually not bad. commutativity price and above average service.
Don't keep the expectation too high. Forget about watching tv. Facets cannot close properly. I think they are in a energy-conservation mood. Everywhere hotel lobby, corridor even the rooms are in room temperature 23 to 25 degee). The hotel lobby i saw a portable aircon.

Room tip: Enjoy the facilities in the hotel ground. Everything in the hotel is very run-down.
Date of stay: November 2018
  • Trip type: Travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank lawsonkoh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 October 2018

As you enter the hotel, it feels like you have been transported to the 1980s. The hotel room is huge and spacious. However, it looks and feels like the 1980s and have not been refurbished since. The shower curtain is half browning. The bathtub tiles crack. The toilet has no bidet. Not well maintain. Even the hotel towels are not clean white. Everything there looks old and ancient. Breakfast is average.
All they need is some renovation and a facelift.

Room tip: Choose the suite. The standard rooms are old and not well maintain.
Date of stay: September 2018
  • Trip type: Travelled with family
    • Cleanliness
Thank coffeelover02
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HDTI_Medan, Manajer Umum at Hotel Danau Toba International, responded to this reviewResponded 18 October 2018

Dear Mr. Relax823056

We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations especially with our facilities. Despite this, we hope to be able to welcome you back on a return visit to Hotel Danau Toba with a new renovation.

Thank You

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Reviewed 27 September 2018 via mobile

This must have been great hotel 40 years ago! So run down now. Makes a good home for tiny ants though. I cannot say that I enjoyed sharing bed with them however. Wifi does not work in the rooms (and I tried two, one on 4th and another on the 6th floor). Breakfast worse than average. Not recommended at all!

Date of stay: September 2018
Trip type: Travelled solo
2  Thank DmitriM76
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HDTI_Medan, Manajer Umum at Hotel Danau Toba International, responded to this reviewResponded 18 October 2018

Dear Mr. DmitriM76

Thank you for your candid feedback. I am very sorry to hear that your stay did not meet expectations especially with our facilities. Despite this, we hope to be able to welcome you back on a return visit to Hotel Danau Toba with a new renovation.

Thank You

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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