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JW Marriott
RM 377
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RM 375
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TravelingWithRob
Nerstrand, Minnesota

Upscale hotel in the heart of a growing massive city, which you would not expect arriving there

4.0 of 5 bubblesReviewed 21 Dec 2023
A 5 star hotel in a city sorely lacking for other great accomodations. While the rooms may seem a tad dated, the comfort and service is outstanding here. I wanted for nothing. The bars and restaurants are top notch and reasonably priced for someone from the west. In the heart of the city. I really enjoyed the property, and the outstanding buffet and the quality drinks that can be had.
Date of stay: December 2023
Room Tip: Executive lounge is nice, and comes with the buffet breakfast downstairs included, so I think...
Trip type: Travelled on business
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Reviews (1,411)
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Traveller rating
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7 - 12 of 1,411 reviews
Reviewed 8 November 2023 via mobile

We have been staying in this hotel whenever we visited Medan. Met Ilhan twice. During the morning breakfast he has been very helpful and provided good service. Agus who helped to check in has given us upgrade to big room at high floor. Will be back soon.

Date of stay: November 2023
Trip type: Travelled with family
Thank jnctj
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 October 2023

This is a big hotel located in the city center very close to a big shopping mall with lots of shops and eateries. We stayed in a large corner room which was spotless clean. The pool area is a bit dull with old furniture. The breakfast was very good with lots of choises. The best part of the hotel is the staff, so kind and helpful.

Date of stay: September 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank EvaStockholm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 October 2023

I am a regular customer at this hotel, twice monthly. Have seen a real improvement in the hotel since it has come under new management. The staff are a lot more attentive and friendly.
Breakfast has also improved.

Date of stay: September 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank brendanfms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 September 2023 via mobile

Arrival and departure experience were great.
Rooms allocate were superb - clean and fresh
Food - Marriott Cafe staffs very professional and attentive - especially to Mr Ilham ….
Chinese restaurant food was great - we can notice server try their very best to do and explain to us the food we order - keep it up .

Date of stay: September 2023
Trip type: Travelled with family
Thank injinooi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 September 2023

this hotel service are top notch, but need full renovation for the property. the AC sometimes cannot operates properly need to fix every time my stay. for me the service are why always coming back to this hotel. location near Deli Mall, and ace hardware by walking distance

Date of stay: August 2023
Thank alvintkensington
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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