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Mano
Jakarta, Indonesia

Need improvement

3.0 of 5 bubblesReviewed 11 Mar 2020via mobile
Like a lot,starting from the room interior design (i got a big pillar inside the room,not sure if its by design,a design failure or an extra furniture),the bathroom (its so tiny),the menu (like, please?)

During my stay the hotel got some reconstruction going on,a redesign they said,well i hope that would worked well,because i actually enjoyed my stay,the bed is comfortable enough,it has enough option of tv channel,i like the fact that it has minimart attached to the hotel,but overall,need improvement.
Date of stay: March 2020
Trip type: Travelled on business
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM S, General Manager at Swiss-Belinn Medan, responded to this review
Responded 19 Mar 2020
Dear Mr. Manojahja,

Greetings from Swiss Belinn Medan!

Thank you for taking your time to review your stay with us at Swiss Belinn Medan !.
We would like to thank for your feedback and describe your experience during your stay with us.
We are looking forward the opportunity of welcoming you back with our better improvement.

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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14 - 19 of 632 reviews
Reviewed 11 March 2020

The hotel is nice, clean and the room is spacious. The staffs are so friendly and helpful. I booked 2 rooms & the staff helped me to get the connecting room. We were so happy with the connecting room provided.
Overall, I'd like to recommend this hotel. The location is strategic, it's easy to find foods around.

Date of stay: December 2019
    • Sleep Quality
    • Rooms
    • Service
2  Thank JuliantoT9
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM S, General Manager at Swiss-Belinn Medan, responded to this reviewResponded 19 March 2020

Dear Mr. JuliantoT9,

Greetings from Swiss Belinn Medan!

Thank you for taking your time to review your stay with us at Swiss Belinn Medan.
We would like to thank for your feedback and describe your experience during your stay with us.
We are looking forward to welcoming you back.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 February 2020 via mobile

A very nice hotel. Good food, good room, good environment, got coffee shop. Got mini market just beside the hotel. The location is strategic since its in the central of medan, so its easy to go anywhere. Complete. Keep the good work swiss.

Date of stay: February 2020
Trip type: Travelled solo
Thank Calvin T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM S, General Manager at Swiss-Belinn Medan, responded to this reviewResponded 17 February 2020

Dear Mr. Calvin T,

Greetings from Swiss Belinn Medan!

Thank you for taking your time to review your stay with us at Swiss Belinn Medan.
We would like to thank for your feedback and describe your experience during your stay with us.
We are looking forward to welcoming you back.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 February 2020 via mobile

Aesthetic and good ambiance in the middle of the city. Friendly staffs. First time in medan and meet my expectation as a good hotel for accomodation and leisure. Cheap massage and spa service with promotion compare to other packages.

Date of stay: February 2020
Trip type: Travelled with friends
Thank homydee
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM S, General Manager at Swiss-Belinn Medan, responded to this reviewResponded 17 February 2020

Dear Mr/s Homydee,

Greetings from Swiss Belinn Medan!

Thank you for taking your time to review your stay with us at Swiss Belinn Medan.
We would like to thank for your feedback and describe your experience during your stay with us.
We are looking forward to welcoming you back.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 February 2020 via mobile

Nice room, good breakfast, friendly staff. It's beyond my expectation because I didn't put my hopes high, but I'm glad with all the service.
If you like it, you can search your breakfast near the hotel.
Oh, they have convenience store in it.

Date of stay: February 2020
Trip type: Travelled solo
Thank noasalf
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM S, General Manager at Swiss-Belinn Medan, responded to this reviewResponded 13 February 2020

Dear Mr. Noasalf,

Greetings from Swiss Belinn Medan!

Thank you for taking your time to review your stay with us at Swiss Belinn Medan.
We would like to thank for your feedback and describe your experience during your stay with us.
We are looking forward to welcoming you back.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 December 2019

I have no complaint. Front desk staff was helpful during check-in process. Room was clean and everything worked as designed. The gym was very minimal, with loud squeaking sound when you use the bike. If you are expecting a gym experience, expect nothing from this hotel so you won't be disappointed. They had a rooftop greenhouse with gardener ready to explain if you speak bahasa Indonesia.

Date of stay: February 2019
Thank saint_kevin
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM S, General Manager at Swiss-Belinn Medan, responded to this reviewResponded 2 January 2020

Dear Mr. saint_kevin,

Greetings from Swiss Belinn Medan!

Thank you for taking your time to review your stay with us at Swiss Belinn Medan.
We would like to thank for your feedback and describe your experience during your stay with us.
We are looking forward to welcoming you back.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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