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Michael Anbumani
Seremban, Malaysia

Beautiful Hotel

4.0 of 5 bubblesReviewed 13 Jan 2023
Our Experience with Swiss-belinn Medan.
Though we have visited this beautiful Medan many times, this is the second time we are staying in hotel. We find Swiss-belinn is special. The price is good and it is situated in the best location with all the facilities around it. Check in was swift and smooth.
Thanks to Augussri Damanik. Food was good. Staff are very polite and respectful. Room service and House keeping are doing wonderful service. The Spa is on the 8th floor. Thanks to Pappy for choosing the best package for me ,Ruth and Edel after a long day. Edelman had facial maskand Ruth had facial and foot refology and I had a full body Aromatherapy. Thanks also to the therapist Yani for her experience and professionalism and giving the best for good relaxation. Rooms are spacious and have the basic facilities. No mini-bar. The GM Danny is very caring and is on round all the time to monitor and trying to give the guests the best. This is my first day review and will write again tomorrow our experience. We recommend to all future guests this 3 star hotel.
We had a simple dinner with Herdyanto and family at the Restaurant. Thanks to Herdyanto for being part of our charity mission here and for taking care of our transportation. We also thank the F&B Restaurant chef and staff tanjung,elisa,putra staff in charge in restaurant and Mr.kornelius,,Mr. Zulkifli staff incharge in kitchen (chef) for the delicious dinner specialy prepared for us and excellent hospitality. May God bless his family abundantly. Generally we have experienced the great hospitality and service. We will come again. Praise the Lord. Amen
Date of stay: January 2023
Trip type: Travelled with family
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Reviews (632)
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7 - 12 of 632 reviews
Reviewed 3 October 2022 via mobile

The room itself is standard. But proper and decent. The size of the room is big for a standard room and clean too. It has coffee and tea facilities. The bathroom also has hot shower with good water pressure. The location is super, near all the Medan culinary that we want to try. We chose this hotel bcoz of the location...!!

Date of stay: September 2022
Trip type: Travelled with friends
Thank JennySoegiarto
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 June 2022

Room 278-couple! We booked for 3 nights and tonight is out first night in this hotel. I press 15C for many times but later on it shown 25C, AND OF COURSE I CAN'T SLEEP!!!!🥲 The AC is leaking too as you can see below the blind. I was calling for operator but it kept written hangin-up hahahaha. Poor service. I'll try to ask the reception tomorrow morning and see what will they do for us (I may change my review after seeing their action). Hopefully they will do something, maybe fix our AC or arrange a new room for us.

Date of stay: June 2022
Trip type: Travelled as a couple
Thank Meowed123
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 April 2022 via mobile

I know that this is not a 5 star hotel, and the rate is very cheap
But it doesnt mean that the service should be this poor. I can say the service is really bad omg
1 thing that im so mad about is I requested for bowl and cuttleries, and WE HAVE TO GET THEM BY OURSELF FROM RESTAURANT HAHA
Not to mention the others. I’ll just let u guys know the worst one

I ever stayed in 1 to 5 stars hotel, they would deliver what we request to our room
Conclusion is they dont have hospitality on them

The location is ok for me, there are so many food stalls around at night. There is also mini mart near the hotel

I chose this hotel cuz i saw in maps its near to many restaurants, the room looked nice in photo, the rate is cheap, and its SWISSBELL 🥲

Room tip: If u wish to try culinary in Medan, here’s the place But just dont wish for a good service here
Date of stay: April 2022
Trip type: Travelled with family
Thank yumiiwai
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 June 2021 via mobile

The room is clean and comfy. The hotel isn't so big but it smells nice and tidy. Got discount coupon too when I checked in
The food is surprisingly cheap. Must try the ricebowl which comes with free drink and pudding. The breakfast has so many choices.

Date of stay: June 2021
Trip type: Travelled as a couple
Thank CiaYin
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 August 2020 via mobile

Don't really find anything to complain about. Comfy room, good room services, affordable prices, a mini market just right beside the hotel. Just have a little problem with the narrow basement. Really recommended.

Date of stay: August 2020
Trip type: Travelled as a couple
Thank cherryb670
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM SIMD, General Manager at Swiss-Belinn Medan, responded to this reviewResponded 25 August 2020

Dear Mr/s. Cherry,

Greetings from Swiss Belinn Medan!

Thank you for taking your time to review your stay with us at Swiss Belinn Medan.
We would like to thank for your feedback and describe your experience during your stay with us.

We are looking forward to welcoming you back.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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