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Maggie K

Nice & comfortable stay

5.0 of 5 bubblesReviewed 30 Mar 2024
Always had a great experience staying here prepared by Mrs. Yulia! Been staying here few times, spacious & clean room, kids are happy & enjoying the pool, yummy breakfast with a variety of options, and the compliment cake tastes so good. Thank you!
Date of stay: March 2024
Trip type: Travelled with family
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Reviews (54)
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3 - 8 of 54 reviews
Reviewed 8 March 2024

We really enjoyed our stay in this hotel. Our children had so much fun in the swimming pool and we would send our deepest gratitude to the staff named Winda who assigned our rooms side by side. For sure we would come back to this hotel for our family holiday in Medan.

Date of stay: February 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank emma_lilii
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 October 2023

You get Shangri-la rooms and treatment for Holiday Inn prices. I simply loved this hotel! The buffet in the morning is extraordinary! Welcome drinks are great! Food from the bar was just as good. The only complaint is that it is not located in a place that's walkable...in fact the city of Medan is not that walkable! So I used Grab a lot! I'd certainly recommend this place again! I was coming back to this place again from Aceh, but the airlines are unreliable, and cancelled my trip...I re-routed through Penang!

Date of stay: September 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Lagusaya2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 October 2023

It's a new hotel in Medan, North Sumatra. Check-in was fast, they gave us a room on the 7th floor. The room was clean and nice. Everything seems to be okay until the terrible thing happen around 11 p.m. when the club on the upper floor starts to live. The bass was heard from our room, making it hard to sleep until it was stopped when the club close at 3 am in the morning. This is truly unacceptable. My friend on the 5th floor also had the same experience. Avoid this hotel if you want a good night's sleep.

Room tip: Get the lower room, far away from the club on the top floor.
Date of stay: October 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank fritsc71
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 October 2023

Awesome hotel in Medan !
I check in 30 sept and i feel confort and i like so much breakfast menu and service from leader mr .Reza Amore , he always smile and offering brrakfast menu
Help us for somthing we need .
Best cappucino from him
And i will checkin next month again

Favarotite menu pastry bubur

Date of stay: September 2023
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Ria J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 September 2023

Positive points:
- Comfortable bed
- Clean room (except the bathroom)
- Smart tv with streaming apps (but you must have your own subscription)
- Room size
- parquet floor
- Location

Negative points
- Deposit is a MUST (hotel thinks that any guest has malicious intent to steal room items. Please, they’re not even the top of the line). You cannot use this deposit to pay room service (maybe can if you deposit more, like much more). Upon checking out, the front desk will have sb checking the room before refunding your deposit. Geez.
- soundproofing is non existent. You can hear ppl next door, the traffic, nearby train, and worst, the noise from the club on top floor). Tried staying in a room facing the pool. It helped to reduce some noise from traffic and train, but does not eliminate it (and they charge more for this room!!)
- breakfast is basic
- bathroom drainage cannot completely drain water. Take a shower in the evening and you will still see some puddle in the morning. Gross.
- wifi is hit and miss

Date of stay: September 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank bondana2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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