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Irsandi
Food and Swimming pool
5.0 of 5 bubblesReviewed 4 Sept 2019
Very excellent for breakfast many various and so delicious. The swimming pool very good condition and clean also good for children. Best services from the all hotel's crew and very welcome to us. Keep in best service. Regards, Irsandi
Date of stay: September 2019
Room Tip: Best breakfast and swimming pool
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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Reviews (786)
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22 - 27 of 786 reviews
Reviewed 27 August 2019

I order some food from Gojek and ask concierge help me to bring it to my room, but he said there is an additional charge for deliver my food, and the charge is as much as my food price. It's make up upset

Date of stay: August 2019
2  Thank zaza1727
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 August 2019

2 nights stay for business. Everything is provided here. Warm welcome, good food, good room, nice ambiance and modern fresh look. Easy check-in and out. Close to food street (need to walk). Very clean and bright environment.

Room tip: Higher floor for better view and far from busy road
Date of stay: July 2019
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
2  Thank DionWidia
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Santika Premier... D, General Manager at Hotel Santika Premiere Dyandra Medan, responded to this reviewResponded 29 August 2019

Dear Mr. Dion Widia,

Warmest Greetings from Santika Premiere Dyandra Hotel & Convention Medan.

First of all, we would like to thank you for the positive feedback and the sharing of your experiences as our regular guest in regards to the hospitality of our staffs and also the quality of our service which was succeed to make a good memory for you during your stay in Medan.

We have delivered all the greetings to our GM & take note for all of your positive inputs and thank you for giving us such a good feedback.

We will always strive the best to serve our valued guests and we look forward for welcoming you back here for your next visit to Medan.
Have a wonderful day.

Warm regards,
General Manager


Ariestra Prasetio

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2019

The room is clean even size little bit smaller. The variety of food for breakfast is very good. The swimming pool was good size, clean even too muh holirine. The lotion is close to mall and Medan Merdeka Square.

Room tip: Please choose the deluxe room with a larger size.
Date of stay: August 2019
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Rasiman A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Santika Premier... D, General Manager at Hotel Santika Premiere Dyandra Medan, responded to this reviewResponded 19 August 2019

Dear Mr. Rasiman A,

Warmest Greetings from Santika Premiere Dyandra Hotel & Convention Medan.

First of all, we would like to thank you for the positive feedback and the sharing of your experiences as our regular guest in regards to the hospitality of our staffs and also the quality of our service which was succeed to make a good memory for you during your stay in Medan.

We have delivered all the greetings to our GMs & take note for all of your positive inputs and thank you for giving us such a good feedback.

We will always strive the best to serve our valued guests and we look forward for welcoming you back here for your next visit to Medan.
Have a wonderful day.

Warm regards,
General Manager


Ariestra Prasetio

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2019 via mobile

The hotel is strategically located in downtown Medan making it easier to go around the city. It took us from rp15-20k to go to various spots using grab.

Minuses are the check-in area and the room facilities. We found no designated queue lanes and the attending officers were a bit slow, would have expected speedy check-in as per the current standard nowadays.
Also, we found the room (Premier room) to be a bit plain despite the ample space. With better interior, our experience would have significantly improved.

Pluses are the cleanliness and strategic location.

Date of stay: August 2019
Trip type: Travelled as a couple
3  Thank anditjia
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Santika Premier... D, General Manager at Hotel Santika Premiere Dyandra Medan, responded to this reviewResponded 19 August 2019

Dear Mr. Anditjia,

Warmest Greetings from Santika Premiere Dyandra Hotel & Convention Medan.

First of all, we would like to thank you for the positive feedback and the sharing of your experiences while staying with us in regards to the hospitality of our staffs and also the quality of our breakfast which was succeed to make a good memory for you during your stay in Medan.

We take note for all of your positive inputs and thank you for giving us such a good feedback.

We will always strive the best to serve our valued guests and we look forward for welcoming you back here for your next visit to Medan.
Have a wonderful day.

Warm regards,
General Manager


Ariestra Prasetio

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2019

-Hotel is located in Convenient Location
- Tidy Room
- Decent breakfast and food options
- Helpful staff & concierge
- Useful to have mini-fridge, money exchange and landline phone access for local calls

Date of stay: July 2019
Trip type: Travelled with family
Thank Narayan I
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Santika Premier... D, General Manager at Hotel Santika Premiere Dyandra Medan, responded to this reviewResponded 19 August 2019

Dear Mr. Narayan I,

Warmest Greetings from Santika Premiere Dyandra Hotel & Convention Medan.

First of all, we would like to thank you for the positive feedback and the sharing of your experiences while staying with us in regards to the hospitality of our staffs and also the quality of our breakfast which was succeed to make a good memory for you during your stay in Medan.

We take note for all of your positive inputs and thank you for giving us such a good feedback.

We will always strive the best to serve our valued guests and we look forward for welcoming you back here for your next visit to Medan.
Have a wonderful day.

Warm regards,
General Manager


Ariestra Prasetio

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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