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Janoshka
Tbilisi, Georgia

Good choice for few days

4.0 of 5 bubblesReviewed 14 Sept 2015
Tiara Hotel is placed centrally in Medan in proximity of shops and a department store. The place is however quite and spacious. The room is large and well equipped, also with free WiFi. Beds are fine and in the room does not lack refrigerator or safe. Staff is friendly and helpful. There was however a number trainees at reception who unfortunately, knew very little and had hardly any backup by the permanent staff. As a result, their advises or info was either very limited or wrong. The hotel offers an excellent choice of food during the breakfast. The only point of critique of the hotel is the provision of only one key card per room. Not handy as the same card has to be used both for the elevator and the room. Being a couple, one had either to walk the stairs or leave the partner in dark. The hotel can solve this problem easily and provide for double room 2 key cards.
Date of stay: August 2015
Room Tip: For double room, ask for 2 key cards, the same card is needed for both the room and the elevator.
Trip type: Travelled as a couple
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
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6 - 11 of 110 reviews
Reviewed 13 August 2015 via mobile

It's surprising whether such a place like this hotel in jammed packed city like Medan. Located in the small road lining with trees, Tiara hotel is like oasis among crowd and packed townhouses of metropolitan medan. Just cross the road , you will reach the SunPlaza luxurious department store. This hoel looked old but well-decorated and good maintenance , this will make you have pleasant stay in Medan. Breakfast is very good and local food is tasty. I had a very pleasant time during my stay here.

Date of stay: August 2015
Trip type: Travelled solo
Thank jajavalB
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 July 2015 via mobile

We stayed at the Tiara Medan Hotel for two nights on our first trip to Medan. The staff are very friendly and helpful and speak good English.
The location is good, short walking distance for shopping and eating and the sights aren't too far either.
Room was clean and well kept though we did have a leaky shower/bathtub.
Great buffet breakfast with a variety of dishes to suit all tastes.
Only negative would be the very slow wifi and the fact it times out and you have to login over and over. Being that we were trying to plan and book the rest of our travels through Sumatra during our stay here, it proved very frustrating.

Date of stay: July 2015
Trip type: Travelled as a couple
1  Thank N1075XWamyw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 June 2015 via mobile

this hotel was old in this city, but this is the best hotel i think.
the service was perfect and really enjoy to stay again with this hotel, stay good and always ve the best hotel in medan,room is good and very clean

Date of stay: June 2015
Trip type: Travelled with friends
Thank mvittoc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 May 2015 via mobile

Stayed here for 5D4N for some jobs. It is actually one of the best hotels in Medan. However its building has also been too old. Renovations were taking place during my stay. What I like about the service is eventhough the management knows that I stayed alone but all the facilities they provided were always for two, imcluding the bfast coupon. It is nice so I could always asked my colleagues to have the bfast while doing the business. In some other hotels, sometimes they are just too tricky about this.

Date of stay: May 2015
Trip type: Travelled on business
Thank Isviya
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 May 2015

Just another big hotel in the City of Medan .. The hotel has plenty of space but didn't utilised it to make the hotel more lively ... Hope the will make the hotel better, fit it with new modern furniture .. 6/10.

Date of stay: April 2015
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank Fauzi I
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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