The place has deteriorated greatly ,neglected and not at the level described.The spa was very unclean , poor service of the staff, unprofessional at all in any atea no massage and no tratment of people and 0bviously not justify the high costs,do not go there.
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The hotel received a gift from nature, hot springs of mineral water. Everything about bathing in the hot water is nice and cozy.
The hotel rooms (in wooden huts) are ok , furnished with very ! simple basic furniture. The employees are very !! Unprofessional, even though they try ...
The food is simple . but "okay." The simple room was quiet clean , but not! perfect.
The hotel needs more customer care professionalism.
The place is: Expensive, unclean, neglected and definitely not worth the expense!
There is no ongoing maintenance of the pool area, nor is the shower /locker area, either.
This truly impacts your enjoyment from the place
I shall never go again!!
We wnt on a familly trip to the north of Israel and decided to take the grandchildren to Hamat Gader. The entrance price is very high and the park itself is very disappointing. The petting section had only one animal for petting and the only thing the kids enjoyed was running through the fountians. I would never reccomend this site to anyone.
This is my third time at the hotel and surely not the last..
You feel like in the savannah ..
Beautiful spa resort with tropical atmosphere and helpful staff.
The spa hotel is only for adults and has it'sown thermal pool an massage rooms ,you can use also the open large pools free of charge ,entering the zoo area with the crocodiles and more.
Nice room, tasty breakfast, wonderful service and amazing pool! We stayed one night only. My rating is 4 from 5 because the light in the room is very low. Cups for coffee / tea are abnormally small (we never use these because we do not drink espresso)
