Our room directly overlooked the double-volume reception area, so no way we could open the window for fresh air. The a/c was unbearably noisy, so you're stuck between a rock and a hard place. There was a fridge, but no safe deposit box. Complimentary toiletries were very limited (read one small bar of soap). The bathroom floor was permanently wet, even when we checked in and hadn't used anything yet. The female receptionist was friendly throughout, but the old man was particularly rude, and when I phoned down for a hair drier was rudely told 'we don't offer room service here, fetch it yourself from reception'. Not the kind of tone one would expect from an employee, especially as G Adventures uses this hotel regularly and could take their custom elsewhere at any time. WiFi was particularly poor in this hotel and breakfast quite dull and with limited variety. The breakfast room is down some narrow stairs, so not friendly to the elderly or those who have difficulty walking.

The hotel creates a good impression and the foyer and reception area are quite nice, but the rooms are not and are in desperate need of renovation. Everything feels just a bit tacky and dirty.

It is located at the top of a hill and it's not too far to walk down to the waterfront area, which in itself is a huge disappointment (nothing to do with the hotel, of course), so all round, if you have a choice, look for a different hotel if you want an enjoyable stay.

was going with a group and only got to know the name of the hotel 30 minutes before, looked at the reviews and the reviews of the hotel were not good. Gave 5 star as review to bring the average up. The only thing that I would agree with previous reviews is the staff English was very limited, but they were helpful and friendly, but I presume, they dont get too many English speaking visitors
The Breakfast was continental and ok for the standard of the Hotel, one cannot expect same choices as a 4 and 5 star hotel. The Dinner choice was good, the service varies on who is attending, the first day, the guy took out tea stuff, even though that was not part of the deal, the 2nd day the person attending was very inflexible- Message to Management- the hot water is already there, it is just taking the tea cups and tea bags from the cupboard- add to the comfort
lot of reviews mentioned the hotel being dated and not clean- I found the hotel clean and comfortable- I presume, everyone has their own opinion- but for a 3 star hotel- it was very comfortable and clean
The acid question is - will I stay again at this hotel- a definitely yes

We stayed here as part of the g adventures tour and it was very good in terms of the location but the rooms were dated and not the cleanest and the bathrooms leaked! OK for a stopover but wouldn't recommend. Breakfast was the usual fare.