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Traveller rating
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81
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Reviewed 3 weeks ago

Coming back from our magnificent stay at Constance Lemuria we did not expect to find something even closer to that but we did!

What a great choice it was to decide to spend 1 week a this hotel. The hotel is huge and you don't have time to get bored. The resort set up is exceptional, the two beaches are beautiful. We planned to rent a car and explore Mahe but we cancelled because we had everything what we need at this resort.

I would like to thank you the management specially Hiru and Sanah to arrange a special upgrade on our honeymoon, we got the best room without doubt!

I can stay here to mention the whole staff that we interacted in our stay because every single member was perfect, so polite, professional and always happy to help.

Thanks to Prabu and Vanessa at Adan & Eva (our favorite restaurant) food and service was exceptional!

The cleanness at the room was always perfect! I would like to thank you the cleaner ladies for he magnificent job and charisma :)

Food: Breakfast was great! Coffee always on time and delicious food! In every single station we found a friendly person with perfect service. It was great to see the executive chef around having a closed approach with the guests.

Fitness center: Excellent service too, I wish I could remember all the names to mention them, they were exception and very friendly :)

The only thing, we wish the bikes were complementary as the hotel is very big and it is nice to ride all around from the south to the north.

It is very difficult to find a single mistake on our stay, because everything and everyone were more than perfect!

We will be back soon without hesitation !

Date of stay: May 2021
    • Rooms
    • Cleanliness
    • Service
Thank Adry U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hiru Daryanani, Other at Constance Ephelia, responded to this reviewResponded 3 weeks ago

Dear Adry U,

What a pleasure to receive such a wonderful review! Thank you for sharing your stay experience with us. We are certainly very proud of our employees and management team. We appreciate your compliments for our team members for their service. I am so happy to share your kind words with the team too.

We appreciate your feedback in regards to the have the bicycle available to guests. We will look into this. Once again, thank you very much for staying with us and look forward to have you visit us soon.

Kind regards,

Stephane Duchenne
General Manager

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Reviewed 3 weeks ago via mobile

The resort set up is exceptional. It spreads over a vast area that gives the guests the feel that they are alone. The two beaches South & North) provides variety of opportunities from relaxing , romantic atmosphere to active water sports. The clearness of the resort, its tranquility amid with variety if activities gives the guests a feel for ultimate vacation. All the above is bundled with excellent service, friendly stuff, excellent food options & nice accommodation.

Date of stay: May 2021
Trip type: Travelled with friends
Thank ronmC9162QL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hiru Daryanani, Other at Constance Ephelia, responded to this reviewResponded 3 weeks ago

Dear ronmC9162QL,

Thank you for choosing Constance Ephelia Resort Seychelles and also for taking the time to share your stay experience.

It is great to hear you were impressed with our hospitality during your recent stay. We take enormous pride in our service and facilities, and it is always rewarding to know when our efforts have been successful in creating memories.

We look forward to welcoming you to our resort.

Kind regards,

Stephane Duchenne
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Amazing resort, with plenty of tours, attractions, restaurants, beaches and very nice people. the crew in the resort is charming and helpful, always willing to assist and improve. The beaches are beautiful, north and south, and provides a lot of things to do. The rooms are huge and clean and the cleaning crew does a great job. The clubcar drivers are polite and pleasant and sometimes explains during the ride about the various places in the resort. The restaurants crews are willing to help and assist since you walk in to the place and until you live with a full belly:)

Date of stay: May 2021
    • Value
    • Sleep Quality
    • Service
Thank Shay I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hiru Daryanani, Other at Constance Ephelia, responded to this reviewResponded 3 weeks ago

Dear Shay I,

Thank you for choosing to stay at Constance Ephelia Resort and also for taking the time to share your stay experience with us. We are glad to hear you were impressed with our activities and our employees.

Your encouraging compliments are certainly appreciated and have been shared with our associates to let them know that their efforts do not go unnoticed by our guests.

We hope to have the opportunity to welcome you back to our hotel in the near future.

Kind regards,

Stephane Duchenne
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Impressive hotel with very large grounds, 2 large beaches and even hiking trails on site. Staff were generally excellent and friendly, and really made you feel at home. Best kids club at a resort we've seen so far. The buffet restaurant was incredible with genuine variety and very very high quality of food. A real highlight.

Only negatives were the cost of extras at the hotel, for instance an orange juice in the restaurant cost Rs 170 (US$10.3)

Date of stay: May 2021
    • Sleep Quality
    • Cleanliness
    • Service
Thank ADFezzer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hiru Daryanani, Other at Constance Ephelia, responded to this reviewResponded 3 weeks ago

Dear ADFezzer,

Thank you so much for sharing your stay experience with us on Trip Advisor. We are happy to read that your were impressed with our resort surroundings and the service from our associates made your stay more enjoyable. We have shared your compliments with our Kids Club and Culinary team.

in regards to the prices of drinks, I am so sorry if that affected your stay in any way. However, please note that our prices are in line with those of our competitors in Seychelles.

Thank you very much for your patronage and we all look forward to welcoming you back to our resort.

Kind regards,

Stephane Duchenne
General Manager





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Reviewed 3 weeks ago

Constance Ephelia is a truly spectacular resort.

This was our second trip to the Seychelles, but our first time at Ephelia.

First, the location, against the backdrop of the jungle-covered mountains is lovely. The beaches, unspoilt, picture-perfect, 2 main beaches and then numerous hidden coves (do not miss the hidden beach on the trail to Ras Lepa).

The scale of grounds of the hotel is unlike anything I've ever experienced. It's vast - from the mangroves to the full-on jungle hikes, zip-lining, climbing and more, all within the bounds of the hotel. The zip-lining team were great, they made our five-year-old feel like a hero. That's on land, there's also the watersports centre with kayaking, sailing, SUP included free of charge.

Aside from the standalone villas that have pools, accommodation is clustered around multiple swimming pools meaning that each pool never feels busy or crowded.

Multiple restaurants also help give the feel of a smaller, more intimate resort.

And the food, oh the food. We travelled with friends who, like us, have a five-year-old child. It's always easier to go for the buffet, rather than a la carte when travelling with a small person whose whims change in an instant.

Usually, the buffet is a bit of a sacrifice on taste and quality over a la carte, not at the Constance Ephelia.
Exec Chef Gilbert Negro and his team truly produce world-class food. Every night, a different menu, always outstanding. We're used to the five-star brunches of the Middle East. With his dinner buffets, Chef Gilbert blew them out the water and then some.

In general, the staff are excellent, friendly and helpful.

The kids club team were brilliant and the facilities for little ones are great.

Housekeeping was a little hit and miss on occasion.

The decor in the rooms isn't anything to write home about, neither feeling very luxurious nor locally inspired. The large bathroom/dressing area was appreciated though. But overall the room, a junior suite, was big enough and perfect for us.

The bit I did have a slight issue with was the mark-up on drinks. I obviously expect a hotel to mark up drinks, especially a five star, but the level felt just a bit excessive. 660% on a bottle of local beer or 1870% on a local Takamaka rum. I suppose if you're on a holiday of a lifetime or honeymoon, then you don't notice this, but we are fortunate to do this type of holiday a few times a year, so we're a bit more conscious of the cost of things like drinks, spa or activities.

Aside from the small grumbles and back to the title of this review, we loved our time at this incredible resort and can't wait to go back.

Room tip: Go half board there's nothing else in the area.
Date of stay: May 2021
    • Value
    • Cleanliness
    • Service
Thank MarkAnnaLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hiru Daryanani, Other at Constance Ephelia, responded to this reviewResponded 3 weeks ago

Dear MarkAnnaLondon,

Thank you very much for sharing a detailed review for our resort. We are happy to read that you had an amazing stay at our resort. We are glad that you had the opportunity to engage in various activities within our resort.

We always strive to provide a pleasurable stay for our guests and your given feedback is very important for us, as it helps to improve our service standard. Please accept our sincere apologies for the inconvenience which you have experience during your stay with our housekeeping service.

We look forward to welcoming you back to our beautiful property.

Kind regards,

Stephane Duchenne
General Manager

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