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Piyanuch D
Thailand

time with family

4.0 of 5 bubblesReviewed 13 May 2019
there is very nice hotel and quiet. member in my family and me spent time together. especialy kids. there is many zone for kids and spa for kids also. my niece really like there a lot. cos they enjoined with many activities hold day and their parent had time to relax and private time to do other things
Date of stay: May 2019
Trip type: Travelled with family
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Reviews (2,021)
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Traveller rating
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183 - 188 of 2,021 reviews
Reviewed 8 May 2019

The hotel stay was very good. It was an excellent spot for a family with two young kids.
Pro's
- Comfortable rooms overlooking the Hua Hin beach
- A lot of activities for kids. Exp ; Movies, Swimming, Foam party, Kids Club.
- Clean and well maintained
- Food is nice but on a high side ( standard hotel price)
- Mr.Bunty (manager) was excellent in showing us around. He explained to us the places to visit around Hua Hin and also to get around the town.

Con's
- A 20 minutes ride by Grab from town center but it is alright because you have shuttle form hotel (not free)
- Beach is not that clean, strong current.
- Weather was hot around April so not advisable in April if you want a slight cooler weather.
- Not so good experience with the bar, where the staff told us that there is discounts for accor members. After ordering several drinks only then we are told that it is only for certain accor members.

Date of stay: April 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
3  Thank SGRJAA
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 May 2019 via mobile

Enjoy our family trip, check into one family rooms and one deluxe room (connecting room). Resort prepared a lot of activities for kids and family. One thing we dislike was pets allowed, we can’t predict when is the animal will turn fierce and bite or scare our children. Not supposed in a resort (my own opinion)

Date of stay: May 2019
Trip type: Travelled with family
2  Thank wen chau s
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 May 2019

The stunning sunrise and friendly staff always bring us back . Overall good value for money . This time the hotel was very busy due to school holidays and royal coronation,so the staff especially at breakfast were under pressure.

Date of stay: May 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
2  Thank John Brian H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 April 2019 via mobile

I stayed here with friends as a getaway from the city.
The resort itself was peaceful and the grounds were well maintained.
While the rooms were a bit more worn down than would be normal at a Novotel, they were still nice and functional. I hope they do refurbish them soon though.
The breakfast was not very good, again this came as a surprise considering the hotel's branding.

Date of stay: March 2019
Trip type: Travelled with friends
Thank bkkcharlie2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SocialNHH, ผู้จัดการฝ่ายส่วนหน้าสำนักงาน at Radisson Resort & Spa Hua Hin, responded to this reviewResponded 28 April 2019

Dear bkkcharlie2019,

Thank you very for your comment following your recent stay with us at Novotel Hua Hin Cha Am Beach Resort and Spa. I am sorry to learn that your experience did not meet your expectation and please allow me to express my sincere apologies.

We are most concerned with the satisfaction of all of our guests, therefore your review is value for us to bring our attention to improve the facilities regarding the room and breakfast. I would like to inform that we are on process to uplift our room condition to maintain the relaxing ambiance, as well as breakfast, our Executive Chef and team are working on improvement.

However, I am glad that apart from Room and breakfast, you have a good time with us in a peaceful atmosphere.
I do hope to be able to welcome you back in the improved hotel.

Best regards,
Phatharawadee Techadisai (Pui)
Guest Experience Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 April 2019 via mobile

Fantastic hotel we stayed here back to back years over Xmas and the staff are very helpful and friendly and the resort offer plenty for the whole family from the pool to the kids club we even got a chance to place some mini golf. I very highly recommend this hotel.

Date of stay: December 2018
Trip type: Travelled with family
1  Thank Chickster88
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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