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Thiratee
Hat Yai, Thailand

Good staff and good location

4.0 of 5 bubblesReviewed 26 Jan 2020via mobile
This is our second time staying here at Centara Hatyai. The hotel location is very impressive as always. The hotel is still superb comfort. But this time needs a little improvement about room cleaning, we found some hairs on the floor in the room.

The staff are superb good, especially Mrs Kanika, Supervisor GSA, and Mrs Rohana at front desk, they are very attentive to our needs! The most important thing is, they are very polite to the customers. We were very impressed!
Date of stay: January 2020
Trip type: Travelled with friends
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JirapongS22, Management Team at Centara Hotel Hat Yai, responded to this review
Responded 31 Jan 2020
Dear Thiratee

Thank you for staying with us and for having shared your experience through Trip Advisor. Thank you for your highlight about our hotel location and our staffs. Your feedback about our cleanliness has been noted for further improvement.Thank you again for your feedback and we would truly appreciate to welcome you back to Centara Hat Yai should the opportunity arise. Best regard
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews roti excellent location shopping mall night market deluxe room street food breakfast buffet the ground floor tuk tuk swimming pool hotel is located hotel staff walking distance strategic location easy access pleasant stay halal food
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Reviewed 26 January 2020

it would have been perfect if my stay had been in higher floor and nearer to my companion room..
Room is pretty clean, except that windows outside needs to be clean, it will obstruct the view when we take pictures.

Date of stay: January 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Centara Hotels & Resorts
Thank ivonnia
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JirapongS22, Management Team at Centara Hotel Hat Yai, responded to this reviewResponded 31 January 2020

Dear ivonnia
Thank you for staying with us and for having shared your experience through Trip Advisor. Thank you for your highlight about our room.Thank you again for your feedback and we would truly appreciate to welcome you back to Centara Hat Yai should the opportunity arise. Best regard

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2020

Location of the hotel is superb. Near to ammenities.. shopping areas... markets.. halal foods are everywhere. All within walking distance. The hotel itself have good cafe and eatery area. The staffs are friendly and very helpful

Date of stay: January 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Centara Hotels & Resorts
Thank maziskandar
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JirapongS22, Management Team at Centara Hotel Hat Yai, responded to this reviewResponded 23 January 2020

Dear Mazikandar

Thank you for staying with us and for having shared your experience through Trip Advisor. Thank you for your highlight about our hotel location and our staffs.Thank you again for your feedback and we would truly appreciate to welcome you back to Centara Hat Yai should the opportunity arise. Best regard

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 January 2020

Front office team are so great. They can support everything I need. Especially Ms. Nachanok. When checking in, she provided all the check in information easy and clearly. Have any enquiries, she always respond on time. I'm really enjoy staying at Centara Hotel. ☺️

Date of stay: January 2020
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Centara Hotels & Resorts
Thank Adventure62555120392
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JirapongS22, Management Team at Centara Hotel Hat Yai, responded to this reviewResponded 23 January 2020

Dear Adventure62555120392

Thank you for staying with us and for having shared your experience through Trip Advisor. Thank you for your highlight about our front desk staff K Natchanok. Thank you again for your feedback and we would truly appreciate to welcome you back to Centara Hat Yai should the opportunity arise. Best regard

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 January 2020

A Muslim friendly hotel and at the heart of Hat Yai town. My wife and I enjoied staying there. Security for our motorcycles are excellent too. Staffs there are friendly as well. My wife also love the cooking lesson at a reasonable fee. Well done!

Date of stay: January 2020
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Centara Hotels & Resorts
Thank myhussni
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JirapongS22, Management Team at Centara Hotel Hat Yai, responded to this reviewResponded 23 January 2020

Dear myhussni

Thank you for staying with us and for having shared your experience through Trip Advisor. Thank you for your highlight about our hotel location and our staffs.Thank you again for your feedback and we would truly appreciate to welcome you back to Centara Hat Yai should the opportunity arise. Best regard

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 January 2020

Would like to command about the room paint, need to touch up some painting on the toilet door and the cabinet. The shower cubicle fix a glass door will be more useful. Toothbrush and plastic laundry bag must replace everyday.

Date of stay: January 2020
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Centara Hotels & Resorts
Thank Discover36205991559
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JirapongS22, Management Team at Centara Hotel Hat Yai, responded to this reviewResponded 23 January 2020

Dear Discover36205991559

Thank you for staying with us and for having shared your experience through Trip Advisor. Thank you for your constructive feedback has been noted for further improve .Thank you again for your feedback and we would truly appreciate to welcome you back to Centara Hat Yai should the opportunity arise. Best regard

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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