The best location for Hat Yai, step out and you're in the center of markets, food and shopping! The atmosphere is amazing, and the service at this hotel is one of the very best I've experienced in Thailand. Truly loved the porter, excellent service and always with a kind smile waiting for us. Will we return? Most definietly!
Pros:
+ Excellent service by staff
+ The ambiance, the venue - gave the authentic feeling of a hotel, made us feel very welcomed and special(!)
+ The bar with live music
+ The lobby
+ Location, location, location
+ Comfy bed with comfy pillows!
+ The services offered at this hotel!
Cons:
- If there's anything I need to point out, it would just that maybe the room was a bit old (e.g the walls and the carpet), if they renovate the place it would just be PERFECT.
I cannot speak for the breakfast, pool nor the fitness center since we did not use any of the facilities. But the buffet looked nice! :)