I like this hotel for its interior design, cleanliness, spacious room, reasonable price and nice friendly staff. The receptionists are friendly and their English is above the average. I would definitely repeat my stay at this hotel.
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Leen Othman
Petaling Jaya, MalaysiaSuperb
Review of The Bed Hatyai
Reviewed 4 Feb 2019
A great place to stay in Hat Yai. The rooms are clean including the toilets and beddings. They even provide you with free drinks and snacks in the mini bar. Lovey pictures and wordings are placed on the walls of the room which made us feel even more welcomed. The front desk staff are super friendly, helpful and have a good command of English. A special thanks to Rusiman who helped us a lot in making our stay enjoyable and memorable. A good staff indeed. In short, the Bed can be summarized in one word, SUPERB !!
Date of stay: February 2019Trip type: Travelled with friends
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9 - 14 of 73 reviews
SofiaHayati
Petaling Jaya, Malaysia
510
via mobile 
Date of stay: February 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Molly K
Penang Island, Malaysia
1841
Well, good location, in the heart of the city. Room design is nice especially for those fairy tales lover, spaces, clean and comfortable, a small coffee table available in the room. Even the wash room are well designed. A quite stay even located in town area. Highly recommended .
Date of stay: October 2018
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Navigate760043
Kuala Lumpur, Malaysia
198
I have no complaint at all about this hotel ... right from checked in, we arrived very early at 9am ... so they kept our bags first ... and let us in at around 12pm. The ever smiling friendly staff, the city tour, the spacious clean room, the room facilities ... right until we left the hotel ...every thing is perfect . Highly recomended!!!!
Date of stay: August 2018
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
konnief2014
Ipoh, Malaysia
13
via mobile
I just check in today but I can’t wait to comment this hotel.
1) Not accept credit card as a secure deposit
2) There have a sofa bed in the room which can sleep up to 3 person but if the third person ya adult than hotel insist to charge you extra bed money
3) aircond is leaking even hotel itself knew about it but still let me check in the room. They will come to your room after u found aircond is leaking n tell u not lower than 21 degree..
4) furniture very old, front desk counter staff attitude problem
Date of stay: July 2018
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SubCar5618
Penang Island, Malaysia
69
via mobile 
I am going with my family members with a total number of 6 persons. This is why I chose 3 persons room and it gave me this deluxe room (one king size bed and one sofa bed and the maximum capacity are 3 adults as you can see from the photo attached). When we check in, the receptionist told us that we have to pay for the extra beds, which cost us another total 800thb. We curious them what the sofa BED for? They replied us 'For sitting'. What?! Moreover, website showed that it is city view, but the rooms we have are facing the backstreet.
During the check out, the hotel claim us that we smoke in the room just because of they smell the smell of smoke in the room. But in fact, we are not smokers! (I am not sure is it we hanging around outside and the peoples smoking around us or its because of we just have bbq buffet from outside so that the smell can't get rid of our clothes.) They insist we smoke in the room and want to fine us 2000thb and deposit RM100. We wanted to contact their management or manager, but the lady not willing to help us to call their manager. In the meanwhile, our pick up van is waiting for us at outside. They are trying to drag our time. The receptionist ask us to call Agoda about this smoking case and the room type case as well. We request to borrow their phone to call, but the lady replied us : 'CALL BY YOURSELF!'. What a 'good hospitality service' provided by THE BED HOTEL Hatyai to foreign tourists!. We even called to tourist police to seek help.
Think twice before you book this hotel! Looking nice at the designs, but worst at the receptionists.
However, thumbs-up for the bellman.
Date of stay: June 2018
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.