Arrived in Krabi, extremely tired and after reading reviews was looking forward to a clean comfy nights sleep - definitely not what we got! Although lobby area was modern and clean-looking as soon as we got taken upstairs noticed the hallways were filthy, carpets dusty, looked like a dodgy faulty towers! No co-incidence as we got to our room, another guest was complaining that their room had not been cleaned for 3 days! Got into our room - rooms were dark and dingey, dust in the corners, felt like it had not been cleaned for days! Opened the fridge to get a water to see a happy cockaroach clearly at home! Immediately went downstairs and asked to be moved but apparently there was no free rooms, ended up travelling 30km, braking our budgets and staying in a fabulous hot springs spa resort to help get us over the cockaroach experience! The one positive, was the receptionist Tiger (not the animal!) - he helped get us a taxi to the next place and repeatedly apologised.