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Reviews (2,163)
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All reviewswine shoppatong beachfull kitchenquiet streetliving roomone bedroom apartmentmain buildingcoffee machinehome away from homerooftop poolbangla roadlarge balconyairport transfervisit phuketfantastic stayminute walk to the beachhappy hour
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Reviewed 12 September 2017 via mobile

This was a awesome hotel with all the amenities and excellent staff who always went the extra mile to help!

The restaurant was very good and would recommend the food 5* service!

Would recommend hotel anyone travelling to Patong and want to stay in Luxury at a affordable price!

Stayed: September 2017, travelled with friends
Thank B5ingh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this reviewResponded 13 September 2017

Dear B5ingh,

Thank you for taking the time sharing your brief impressions of your recnt stay with us. As always we are delighted we make such a wonderful impact.

It was nice to read your raving comment regarding quality of food served at our BYD Bar & Bistro, and its services.

So thank you again and I do hope you will contact me personally if ever planning a return visit to our wonderful island.

Yours sincerely,
Alex Bressers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2017

I stayed at the Lofts 1br pool access room from 23 July to 23 August. It was the best 5 weeks of my travelling life.

I booked with Alex directly - he answered all my emails patiently and he was so friendly and relaxed and made it very easy.

My transfer - I was picked up in a Mercedes sports with chilled water and cooled jasmine infused face washer. My driver was friendly and professional.

Check in - seamless. I was greeted with a beautiful cocktail and then ushered to my apartment. That was my first meeting with Kek - who managed my entire stay in the same way.

I immediately noticed the fresh orchids (my favourite plant) - in the living room and then in the magnificent bathroom.

I realised straight away that the apartment had been cleaned to a standard I would consider sterile.

My apartment was beautifully decorated, the lighting, the space and the ambience was so beautiful. There is a caffitaly in the huge kitchen - along with integrated fridge/freezer. My balcony was undercover, private and spacious with table and chairs. There is a wrought iron gate leading up stairs to the pool deck. So you can pop up for a swim or hang out poolside on the luxe sun loungers and towels which are refreshed constantly.

In the living area there is a smart TV/DVD with Bose surround sound and lovely big lounge to relax on.

The bedroom was so plush - absolutely massive bed with crisp beautiful linens - there are two robes - to put everything away.

A smoked glass sliding door takes you into the bathroom - which took my breath away. The bath was huge - separate from the shower which was very tranquil and stocked with all the necessities. There is a lighted vanity mirror and drawers and storage aplenty.

When you have to leave the apartment - there is the restaurant - with two options - main restaurant and soho - which share the same menu but offer a totally different vibe. The main restaurant has a jazzy, European feel and the Soho (steps away) which has a French Cafe feel to it. What matters is the food and it was awesome. Each dinner served with a welcome appetiser and warm fresh baguettes and top notch wine list.

Everyone is catered for. Everyone is welcome. Little ones, smoking/non smoking, guests and people just walking by. I met a lot of lovely people there from all walks of life and all corners of the globe.

Service is what keeps me coming back though and the staff - Jessica, Sonia, May, Yang - too many to mention - made me sad to leave.

Location wise - It is between the Beach Road and Ratchuthit Rd - and the road which runs along the beach. It's about 10 minutes walk to Jungceylon, a few minutes to the beach or the excitement of Bangla Rd.

NOTHING is an ordeal. They think outside the square and don’t over-regulate. What you see on their website is truly what you get. No trick photography - it is what it is.

I had the pleasure of meeting the impossibly stylish owner Hans - who referred to the staff as his family and shared with me the origin of the BYD name. Turns out his previous hotel was Baan Yindee - but you cannot take the name when you sell a business. So it became BYD. Translated - it means Welcome Home. How very appropriate.

Miss you already xxxx

Room Tip: 1br Deluxe Pool Access
  • Stayed: August 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank MegMcK22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this reviewResponded 10 September 2017

Dear MegMcK22,

Wow, what can I say...thank you very much for taking your time to share your staying experience. I am genuinely delighted to this superb review, and that you highly recommended our hotel to the TripAdvisor community.

It is always so encouraging for me to hear when we seem to get things so right as we did during your stay with us. I am pleased to read all the positive comments that you mentioned. We are truly appreciated your detailed feedback.

Also I am pleased that our team make such a personal impression on our guests, especially Kek, Jessica, Sonia, May, and Yang that impeccably done their job to provide the best experience to our guests. It is those relationships that always make the difference and we are so lucky to have so many amazing people contributing here to the guest experience.

So once again thank you for your amazing and detailed review and I will be looking forward to hearing from you again when it comes to planning your return. We hope that we would have an opportunity to welcome you back again in the near future.

Yours sincerely,
Alex Bressers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2017

The hotel is spread across a number of properties across a reasonably busy access road. Despite initial concerns (we were not in the main reception building) the layout works due to the close proximity and amenities being on hand, including swimming pool and bar. We particularly enjoyed the art work and understated interior design of the hotel. The rooms, whilst compact were well laid out allowing more than enough space for all including a young child. Breakfast was extremely good and service by all staff exemplary.

Stayed: August 2017, travelled with family
Review collected in partnership with this hotel
Thank stevenrobinson216
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this reviewResponded 10 September 2017

Dear stevenrobinson216,

Thank you for taking the time to write your impressions of your stay with us. I am thrilled to hear that you had a great holiday. It is always great to learn that our staffs again have done their very best services to our guests.

We hope that we would have an opportunity to welcome you back once again soon. Please reach out to me when next planning a return visit to Phuket and we will continue do our best to impress.

Yours sincerely,
Alex Bressers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2017

We we're 4 friends

And decided to stay here based on trip advisor reviews

BYD didn't disappoint

It's like your own apartment with wonderful service

You can't go wrong by staying here- location, cleanliness, service, comfort all was excellent

Stayed: September 2017, travelled with friends
Review collected in partnership with this hotel
Thank Ashvinsrating
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this reviewResponded 9 September 2017

Dear Ashvinsrating,

Thank you for sharing your brief impression about our property and your experiences.

I am delighted to hear that you and your friends had pleasant experience and enjoyed the location, cleanliness, service, and overall comfort.

We look forward for an opportunity to welcome you back again in the near future. Please feel free to contact us directly for the best available offers.

Yours sincerely,
Alex Bressers

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 September 2017

BYD is an excellent boutique hotel. I had pool side suit it opens to a private deck which is convenient. Restaurant and wine shop are very nice and food is excellent.
Great location close to the beach and walking distance to nightlife, at the same time it is very quiet and peaceful.
Staff very professional and helpful. Highly recommended.

Room Tip: All rooms are large, sunny, private and quiet.
  • Stayed: September 2017, travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank Sam H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this reviewResponded 9 September 2017

Dear Sam H,

Thank you very much for sharing your staying experience to the TripAdvisor community. I am pleased that you rated us very highly.

I am glad to know that you found our location suit you well. I maybe bias however I believe our location offers the best of both worlds, a 10 minute walk into central Patong to enjoy the bars, restaurant and shopping or far enough away to enjoy an idyllic island holiday.

Please feel free to contact us directly when planning your return visit to our wonderful island. We hope it will not be too long to welcome back to BYD Lofts.

Yours sincerely,
Alex Bressers

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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