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Reviews (1,084)
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All reviewsbangla roadgarden poolfree wifimain buildingbangla rdroom safedeluxe roomthe breakfast areaexcellent locationnight lifejungceylon shopping centrepool staffegg stationground floorshort walk to the beachbuffet breakfasttravel agent
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Reviewed 1 August 2017 via mobile

If you want a hotel that is near the nightlife but still family oriented this is a good pick. Unfortunately, Phuket did not impress me whatsoever so I wouldn't even recommend Phuket, but if you already have everything set then you'll like the hotel, especially for the price. There are two pools, rooftop steakhouse, lobby bar and poolside bar (mojitos were on the sweet side but still tasty). The rooms were clean and spacious and the balcony/smoking room was really cute. A very short distance walk to Patong Beach. Staff was very nice, but beware they look over your shoulder when you are paying the bill.

Stayed: July 2017, travelled with friends
Thank christine c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2017

3 exits from the resort. A few minutes walk to the beach, a short walk to Bangla Road and shopping centres and markets.
The resort staff were lovely and friendly. There was always someone available to speak with in English.
We stayed in room 463, not advisable if you have a choice. The reasons being - it is at the top of the stairs, some guest can be quite noisy coming and going and the fact the corridor is largely concrete, made it very noisy. If there are only respectful guests staying, then I would recommend it. The only other negative I have about the room is the bed mattress which was very firm - not to my liking.
The breakfast caters for everyone and there is plenty of variety and food is constantly topped up.
The resort itself was quiet despite being so close to the action. 2 pools were kept very clean, as were the grounds.
The girl who booked our tour at the resort was great, very friendly and helpful, unfortunately her name escapes me. She even gave us a sample of rambutan and mangosteen fruits which she grew.

Room Tip: If I went again I would request a room in the main building, we were in wing 4 (I believe).
  • Stayed: July 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank LeanneS3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2017

We stayed two story units near the Pavarotti Restaurant adjacent to the second pool ans Spa. Our three rooms were all NEWLY RENOVATED, 2 interconnected For our Daughter Son-in-Law and three grandchildren and 1 adjoining room.
The new beds ARE HEAVENLY, must be the best in Patong.
Our booking was for 1 week with breakfasts all included, and we also thoroughly enjoyed two evening meals in the Roof - Top Steak House Restaurant.
Ideally located to Bangla and Jungceylon Shopping 6minutes walk and Beach 3 minutes walk.
It was a wonderful family experience made all the more enjoyable by the nicest staff, one could ever wish for very capably led by James at Reception. (a gem of a guy )

Room Tip: Talk to James he is THE MAN
  • Stayed: June 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank slamdunc54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
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Reviewed 28 July 2017 via mobile

Awesome is just a word for my stay here... Right from check in to late check out as we had late flight to breakfast everything is perfect. Firstly an awesome location. Hassle free checkin with polite staff. Didnt experience this kind of awesome hospitality even with a five star hotel. The girl at front desk offered a late checkout even though we were ready to pay but she helped us throughout and even offered us a shower by giving a spare room before our flight. Everything is perfect. This resort is for the guests... Must stay .will come back definitely and would advise everybody to stay here...keep it up to the management.

Stayed: June 2017, travelled as a couple
2  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2017 via mobile

I nearly didnt stay here are reading reviews but just proves some people must be very picky. This is a fantastic resort. Such a good location, all staff are very friendly. Breakfast was great with a large choice. We stayed in a deluxe room on 7th floor it was fantastic. The hairdresser have very good pricing for manicures and pedicures and did a great job. The tour office well she was just fantastic her prices were very competitive to the streets and she was a great help. We booked tours with her such a lovely lady. 100baht cocktails were very tasty. We will be coming back here next time. Please dont read in to the negative reviews some people are writing. The only thing negative i can say is they need free wifi in the rooms

Stayed: July 2017, travelled with family
1  Thank Liz R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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