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“Good hotel being rOur room was un down.”

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Kervansaray Lara Hotel
Ranked #175 of 230 Hotels in Antalya
Reviewed 18 July 2017

My Husband and I were accompanied by our 9yr old granddaughter . When we booked she was so excited about wave pool. Waste of time was never on. Slides were on couple of times a day so very busy. The tiles were coming off the pool and a few other areas outside had damaged areas just left and could be dangerous to small kids.The hotel on whole was clean, public toilets a bit shabby food was nice . Disappointed though as it was our 35th wedding anniversary and we couldnt book any of the restaurants because they were closed for Ramadam then closed again following week for some other reason really annoyed about this!! Our room was ok , never cleaned until day before we left although beds were made daily towels , well, sometimes we didnt get left any and on one occation left a dirty towel.Cleanliness in rooms not up to 2 star never mind 5. Reception staff very helpful and restaurant and eatery staff very good. Animation staff very rarely do any shows , its just repeated dance troops from outside great the first time. We made the most of our time we dont let silly things spoil our time. But need more cleaning staff .Although some guests are to be desired too , someone had urinated outside our room , on several occations people allowed there children to do the toilet in the dining room and they left rubbish and dirty dishes up and down the corridors This is not hotels problem.

Room Tip: We had a sea view and very nice it was on the 6th floor.
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  • Stayed: June 2017, travelled with family
    • Location
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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10 - 14 of 1,425 reviews

Reviewed 9 July 2017

I choose this hotel for 1 week for 2nd time during end of May.
Although we enjoyed again but the quality of hotel had reduced.
Animation time 4 nights!!, mini disco 4 nights !!, wave pool didn't work, bad behavior in reception before paying tip! and horrible hospitality in customer service!!!
Mini disco personnel were 4 persons, two active lady and two sleepy gentlemen!
You could use other restaurants (except main) only one time in a week which was limited by days!!
There was no free internet for four days even in lobby, amazing!!!!
Let's to say some positive:
- Nice waiters in Le Carte Restaurants (we visited Italian and Main restaurants)
- excellent bar mans in sea bar, there was a lady who makes all guest happy, (unfortunately I don't remember her name) .
- very economic,
- Sea food support all 7 days , it was excellent.
- The 24 hours bars, supports guests normally

Room Tip: high floors with sea view is suggested.
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  • Stayed: May 2017, travelled with family
    • Value
    • Location
    • Service
3  Thank vamirimanesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2017

The hotel is large and spacious. Also quite modern. Unfortunately the staff struggle to maintain it. The rooms need a deep clean and small but noticeable repairs. For example, many of the glass floor tiles are cracked and the wooden floors are scratched. There is a lot of glass baloncies, floors and walls, so although this looks light, spacious and modern, they are constantly dirty and smeared with finger prints.
The staff are generally helpful but not not speak a lot of English so it is very difficult just to get simple questions answered. Apparently this hotel is mainly used by Turkish holiday makers and those from the Middle East. We only found this out when we got here.
The numerous pools are lovely and clean. The kids club and mini disco is fab.
The food is varied and plentiful. Brilliantly cooked and seasoned.
The in house spa is lovely.
The general up keep of the hotel lets it down.

Room Tip: All rooms have a lateral sea view, only suites have a separate living space and full on sea view.
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  • Stayed: June 2017, travelled with family
    • Location
    • Cleanliness
    • Service
3  Thank Alizon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2017

I don't understand how people can give bad reviews. I have been going to Lara Beach the past 5 years, last year I stayed at Kervansaray twice and I'm booked to go again in 3 weeks. Loved the hotel, i admit it's not the best hotel in Lara but for monies worth its by far the best. The hotel is well worth the money, staff are friendly, spotless clean and wifi is brilliant, especially for the kids. The entertainment staff were great with us and even better with the kids. Do not let reviews put you off, the hotel is my favourite

  • Stayed: May 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
5  Thank liscon2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2017 via mobile

I stayed in kervansaray lara for 9 days and just back last night.
This is a huge hotel located in good part of lara,the hotel itself looking very tired as you walk around you feel it realy needs a good referbishment.
Staff working more than normal and you see they are tired most of the times,i think hotel need to employ more people.
Food is average and you expect more from 5 star hotel.
Entertaiment team are doing their best but i found it realy boring most of the times as they are doing the same things every day.
Pools are very clean but there is no towel most of the times.Gym is realy old with broken staff and no air condition working there at all.
Beach is clean and bar located there provides drinks and snacks.
I saw no checking and controling on the door and did not find it safe and secure,for a big hotel like kervanseray i guess you need a better checking on entrance.
Drinks served on the bar are ok and all turkish made.
There is a huge waste of space as you see 2 football pitch in the middle of the hotel.
We never see anybody to play or train there.
Lifts are very fast and there are more than enough in all floors.
My room was in seventh floor and it was realy peacefull.
Most of the hotel guests are russians and iranians and i found them a good people.
I ask the hotel manager to improve all your services as there is a good potential in your hotel.
All the best for new visitors

Stayed: June 2017, travelled with family
3  Thank Amir M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kervansaray Lara Hotel

Address: Guzel Oba Mevki Lara, Muratpasa, Antalya 07230, Turkey
Region: Turkey > Turkish Mediterranean Coast > Antalya Province > Antalya
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#55 On the Beach Hotel in Antalya
#73 Luxury Hotel in Antalya
Price Range: RM194 - RM4,910 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Kervansaray Lara Hotel 4.5*
Number of rooms: 579
Official Description (provided by the hotel):
Welcome to Kervansaray Lara Convention Center & Spa with a view to the enchanting blue of the Mediterranean sea and the monumental presence of the Taurus mountains...Kervansaray Hotels display all the colors of life and the Lara Convention Center & Spa represents "burgundy", which is the "power of the soul", explaining why each and every detail including the features and color of the stone is meticulously elaborated...The fact that the glass covering 80% of the building converts everything into a transparent beauty is not a coincidence.Kervansaray Lara Convention Center & Spa, located on an area of 110.000M² , right at the shore of Lara, was awarded the "Best Building" reward in 2006 among National Architecture Projects with its extraordinary architecture and interior design. Our hotel where the light, water and glass are used together and the day and the night are experienced differently with its post-modern architecture, is surrounded by decorative ponds located on a land of 1500m². Our 9 storey building has 16 elevators, each of which is surrounded by transparent glass.While the precious stones used at every point in the architectural design dazzle your eyes under the night illumination, you will feel that our "U" shaped rooms take you closer to the enchanting view of the Mediterranean Sea. Our hotel building is surrounded by green fields such as orange trees, botany gardens and walking paths, with a landscaping architecture complementing its conceptual theme. Located at a distance of 12 km. From Antalya city center and 9 km from Antalya Airport, Kervansaray Lara Convention Center & Spa is honored to accommodate its guests who are enchanted by its prominent unconventional architecture, in a friendly atmosphere with best quality service. ... more   less 
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Also Known As:
Hotel Kervansaray Lara

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