We stayed for two weeks in turkey, the first week in the sensatori Sorgun which was fabulous however we booked the second week here as we thought that our two boys might enjoy the slides and from the descriptions the many activities advertised.
Sadly whilst our first week in the Sensatori was fabulous the second week at this hotel would have been horrific had we not met some friends the second night.
Rooms are not as advertised a small sofa without a mattress for a 12 year old is not acceptable
Geared towards Russians and Germans, very few British at the hotel
If you don't mind being pushed out of the queues for anything while Russians bark orders at the bar without a please or thank you then this is the place to visit.
Not quite how i like to spend my hard earned holidays
Dirty around the pool however with the amount of people eating doner kebabs and pizza and waffles while in the pool it's hardly surprising
Staff are quite slow and not very friendly however if I had to put up with the rude people then I would probably feel the same.
We arrived and were given a room overlooking the fame hotel, wasn't particularly impressed as we were due to check in at 2pm and our room wasn't ready despite phoning ahead, when i asked why at 3pm our room still wasn't ready i was told by the only member of staff that had a few words of English we are busy so you will just have to wait. Take a seat and we will call you. Numerous Russians had arrived after us but were already in their rooms
The first night the noise from the kitchens of the fame hotel was horrific as was the noise from the lobby of screaming kids at midnight, hard to believe when you are on the fifth floor.
I called reception and they told me to come down to see if they could change our room, however when I went down they called two security guards who I assumed were showing me a new room, when they got in the lift with me they came into my room where my two boys aged 8 and 12 were in bed to see if it was noisey. I found this quite offensive and asked them to leave.
When they left we tried to get some sleep only to hear screaming and swearing from outside our room. Two men aged 20 were sat on the seats outside our door drinking and swearing. I think they got the message as they soon moved when I went outside and asked them to keep the noise down, when that failed to move them the sight of a very irate lady in pyjamas after 12 o'clock telling them to go away very strongly did appear to make them go
I emailed reception and explained that I was unhappy and asked for the manager to respond asap. I had a call at 10.30 am apologising and asking me to come to reception to look at a new room at 12 noon. I arrived at 12 and they asked me come back at 1pm, went back at 1pm and they asked me to come back in 10 mins. Went back in 10 mins and finally they had a new room for me to look at !! Fabulous I was thrilled to get in the lift and found my new room which was actually opposite the room that I was already In overlooking the lobby.
Back to reception where I was told to come back in another 10 minutes as the guest relation manager was on his way. I went back after 10 mins but he wasn't there. They called him and asked me to wait another 10 mins but then they called him again and he said no I would need to go to him.
In fairness within 10 mins of meeting him he had found me a new room and sorted everything out however the language barrier didn't help and could have been sorted out very quickly.
Dinner room very noisey the staff seem to break more plates than they clean, hardly the relaxing 5 star that I was expecting
Relax pool lovely if your children are over 14 but the main pool is hard work. In the first day I had 3 children in view of their parents walk over to my sun bed and tried to take our rings and water beds. Unbelievable they just seem to think that they can help themselves and take what they like. One girl around 10 just walked off with our ring and seemed very surprised when I asked for it back !!
If you want a relaxing holiday, and don't speak Russian, German or Turkish don't mind looking at the same dead cockroach by the pool for 2 days, don't mind screaming kids ignored by their parents , rude people pushing in wherever they can, and rude slow staff do avoid at all costs !
- Official Description (provided by the hotel):
- Delphin Palace Hotel - AntalyaWith a harmonious ambience, Delphin Palace Hotel provides an excellent vacation with its 8 floors, 2 king suite, 489 standart rooms, 38 family rooms, 6 handicaapped rooms and 24 exclusive rooms along with all the hotel activities.At Delphin Palace Hotel; Lobby Bar, open 24 hours, welcomes you at the first floor with some relaxing areas to spend your time while listening live music.At Delphin Palace Hotel in Antalya, you may enjoy delicious Turkish and World Cuisine. Delphino Restaurant and other 7 A’la Carte Restaurants are perfect choices for celebrations of anniversaries in the Hotel in Antalya. Furthermore, different bars and discos at the hotel are ready to entertain you and amuse you. 3 main courses are served at Delphin Palace Hotel free of charge including all the bevarages and drinks. In your free time at Delphin Palace Hotel you can play bowling or computergames in the game room of the Delphin Palace Hotel. In the daylight you can swim at Palace Pools and slide over the waterslides into the pool. Other hotel activites include animation programms organized specifically for you at night or during the day. Furthermore you may watch movies at the hotel cinema or refresh and relax at the Hotel's Spa Center.Delphin Palace Hotel rooms have FREE WiFi, air conditioning, minibar and private balcony. Some rooms have panoramic views of the Mediterranean Sea. Guests throughout the day may enjoy water sports & games, sports activities, live music performances and other entertainments.Delphin Palace Hotel, situated in the middle of Palm Trees and colorful gardens, offer rooms with ALL INCLUSIVE concept, FREE Wi-Fi and satellite television. Green Garden and Plants surrounding the outdoor swimming pools create a spectacular atmosphere within the hotel and a great view from the room. Main restaurant, buffet breakfast, lunch and dinner are served at the Delphin Palace Hotel. The wide variety of à la carte restaurants serves traditional Turkish food and cuisine of world cuisine. Free private parking is available onsite within the hotel. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com and Hotels.com so you can book your Delphin Palace Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Delphin Palace Turkey
- Delphin Palace Resort
- Delphin Palace Antalya
- Antalya Delphin Palace Hotel