Have previously stayed here and enjoyed wonderful service,however on my latest visit,firstly we were to meet friends and family who were arriving 2 days previous, on arrival they found that half were not booked in,there followed a period of who's to blame,when we arrived this had been resolved and we were all together,
It was immediately apparent that the staffing levels were greatly reduced and the staff were badly in need of training, food and drink were frequently spilled and orders wrongly taken, the attitude at the front desk was very could'nt care less, this is such a shame as we had enjoyed previous visits,the main foyer had broken chairs as did the pool umbrellas, overall this is in need of a complete revamp.
If you are visiting for the first time you will probably have a great time however if you have been before and remember how good it was you will be dissapointed.
This is a great shame and has put us of ever going backMore
- Free Wifi
- Free Parking