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Arcanus Side Resort
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  • Pool
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Reviews (1,023)
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4 - 9 of 1,023 reviews
Reviewed 17 October 2017

My wife & I stayed for 10 nights 24/10/17 to 4/10/17.
Firstly we picked here as about £1000 cheaper than 1st choice Lanzarote/Fuerteventura.
Never been to Turkey before but found the people very friendly,both in and out of the hotel.
The hotel is described as 5 star but I'd class it as a good 4.We stayed in an Economy room which was fine but small & well away from the centre of the hotel & on the 2nd Floor.An example of why I rate it 4 not 5 star was the small-really unusable balcony-no view fits 2 plastic chairs.We only used it for drying towels.Cracked washbasin & bit of mould between tiles in bathroom.
Small things you don't expect in 5 star hotels.To be honest,as other reviewers mention-it is abit tired now.
But those small things aside it boasts a truly fabulous pool-My wife & I loved it-plenty of loungers-only prob was don't set-up near water polo PM.
Food was great altho' geared to German tastes ( as these are vast majority of guests 0 but we never went hungry-quite the opposites really.
All incl but all local drinks.Pool bar,Beach bar,pte beach & pier with more loungers & parasols.
Bit disappointed with clarity of water off beach/pier as was cloudy.Yet in Side harbour-only a few KM's away-it was crystal clear.
Overall we had a great time & recc hotel/food /staff subject to few small reservations.However if being the only Brits staying is a problem then you should holiday elsewhere.
Evening entertainment was a disappointment-shows were free & enthusiastic but mostly for German taste. By the end of our stay we went into Side town/harbour at night more & more.
As we were awaiting our airport transfer on last night a few Russian families arrived to check-in,parents & teenagers- and I'll just say we were happy to be leaving given their attitude/behaviour.

Stayed: September 2017
2  Thank reebokassasin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArcanusSideResort, Halkla İlişkiler Müdürü at Arcanus Side Resort, responded to this reviewResponded 21 October 2017

Dear Guest,

Thank you for the nice review; it is very pleasant to meet your needs.
It is a matter of honour to us if you become satisfy from the food, animation, room and room cleaning, staff, service, beach facilities during your stay.
We would be more than happy when we host you and your family again in our hotel.

Yours sincerely,
Guest Relations Manager
Esin Balon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2017 via mobile

I am on vacation for 4 days. It's very beautiful place. Room service are perfect. Everyday the rooms clean up by cleaners. The cuisine is delicious.

Thank you for Mr. Abdullah. He is a guest realitions in the Arcanus.

Stayed: October 2017, travelled with family
1  Thank Semih T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArcanusSideResort, Halkla İlişkiler Müdürü at Arcanus Side Resort, responded to this reviewResponded 10 October 2017

Dear Semih,

Thank you very much for your nice feedback. This such a lovely and a great review.
Every positive feedback motivates us more to provide an excellent service to make our guests feel comfortable and welcome. It was a pleasure for us to read your summary about your holiday.
It would be a pleasure to see and serve you again at Arcanus Side Resort.

Kind Regards,
Esin Balon
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 September 2017

Really beautiful hotel, from inside to outside. The staff is truly amazing and friendly and would do anything to make your stay great, mainly waiter Kemal, who prepared our table for everyday dinner. Would recommend this hotel to a family, couples and friends, we visited this hotel for7 times from year 2010 and every holiday was fantastic. Love the fact that getting to the sea takes about few minutes of walk. Overall very, very nice.
We rated not full rating, because room view was not very pleasant......Viera and Edo, Slovakia

  • Stayed: September 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank Eduard K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArcanusSideResort, Halkla İlişkiler Müdürü at Arcanus Side Resort, responded to this reviewResponded 30 September 2017

Dear Eduard,

Thank you very much for your nice feedback. This such a lovely and a great review.
Every positive feedback motivates us more to provide an excellent service to make our guests feel comfortable and welcome. It was a pleasure for us to read your summary about your holiday.
It would be a pleasure to see and serve you again at Arcanus Side Resort.

Kind Regards,
Esin Balon
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2017 via mobile

Damla is top barmaid :) Hotel is very nice. Jakub Mirka a Terezka. Thank you :) And the beach is awesome! We're happy that we chose this hotel :) There are a lot of bars, even one next to the pool so if you need anything to drink go to pool bar and find Damla

Stayed: September 2017, travelled with family
Thank Mirka O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArcanusSideResort, Halkla İlişkiler Müdürü at Arcanus Side Resort, responded to this reviewResponded 11 September 2017

Dear Guests,

Fistly, we would like to thank you for your review. You can be sure that all comments , suggestions and complaints are forwarded to our management. We will be very happy to see you again in our hotel.

Yours sincerely,
Guest Relations Manager
Esin Balon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 September 2017 via mobile

But I found it now;) nice job guys,I really feel like I'm in holiday and for sure we gona see us next year! Everything is organized,everyone is smiling and you have a tons of things that you can do,and our special regards goes to Damla;) professional and a speed service;) thank you gor our sunny holiday;) see ya!

Stayed: September 2017, travelled with family
1  Thank Rabie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArcanusSideResort, Halkla İlişkiler Müdürü at Arcanus Side Resort, responded to this reviewResponded 12 September 2017

Dear Guest,
Thank you so much for taking your time for writing a review about our hotel. Your feedback is very important for us in order to continiously improve our hotel and service quality.
It is nice to hear that you had a good time at our hotel and you could enjoy your stay.
We wish you all the best and are hoping to welcome you again at our hotel.
Yours sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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