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Reviews (1,008)
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Reviewed 5 November 2017 via mobile

Great hotel the pools are lovely although we spent are time around the wave pool (which is broken) the lazy river was nice the cave in the middle is cool. The food was good the chefs where all very nice and polite not so much other nationalities who dont no how to stand in a line!!!!

Animation team didnt try and speak to us unless they wanted money had issues with members of the animation team who twice conned us out of money iv never been to hotel where the animation team ignore you unless they want to sell you somthing!

The bar staff and reastraunt staff work so hard and they dont stop . Both guys in the lobby bar named ufuk are amazing!!

Entertainment was ok but we was bored a couple of nights if you dont watch the show you have nothing else to do apart from live music once a week in the lobby bar it would be better for more going on in the lobby bar kerioke , comedy acts or even just music in the background.



Stayed: June 2017, travelled with family
Thank Stacy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Makbule Ş, Guest Relations Manager at Otium Hotel Seven Seas, responded to this reviewResponded 21 November 2017

Dear Stacy,

We would like to thank you for posting your review on Tripadvisor. We are so delighted to learn that you spent good holidays in our hotel. Thank you for your compliments about our services.

We would like to inform you also that your comments are going to be not only evaluated but also considered in detail and carefully in order to improve our service quality and we are going to enhance our efforts and be more viligent with these subjects. Thank you very much again for giving us the opportunity to improve our service quality.

We would be very glad if we have the opportunity to welcome you again in our hotel.

Kind Regards
Makbule Şakrak
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 October 2017

We stay more than one week. Lovely and comfortable& clean room. Hotel have huge pools one pool specially behind the anti teather best for kids & family activities.
Food are good and every night different various world traditional foods. Low animation activities plus for us. Special thanks to Nebi - Hikmet - Ali . See you next year.

Room Tip: Main building rooms easy accessible
  • Stayed: August 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Hüseyin Baris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Makbule Ş, Guest Relations Manager at Otium Hotel Seven Seas, responded to this reviewResponded 31 October 2017

Dear Hüseyin Barış,

We would like to thank you a lot for sharing your opinions on Tripadvisor. We are so happy that you spent here with us a nice time and enjoyed your holiday and we are so much delighted to hear your appreciation.

As Otium Hotel Seven Seas Family, we always keep doing efforts to be able to give our guests the highest quality of service. In this sense, we are grateful to your for supporting us with your positive comments. Thank you very much for your nice compliments, we will be proud to share it with the whole Management Team.

You are always very welcomed as our valued guests and we are looking forward to see you again !

Many greetings from our whole team !

Kind Regards
Makbule Şakrak
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 October 2017

This was my first time to Turkey. the experience we had was absolutely amazing, from day one till the last day we left.

We were met late at night by a great team at the reception Caner was the one who checked us in, he explained the facilities available, the meal timings, and all that needed to be known for a stay like this.

the pool areas were cleaned and washed with disinfectant daily, beach area was neat and clean, they offer pavillions for a family with or without service, meaning you get to have a waiter for you that was 50Euros per day or just the pavillion wich makes it neat and clean of sand, to help store your clothes and not get sand everywhere. (it also had electrical sockets) 10euros per day. We actually used it most of our stay.

standard rooms included a bunk bed for the kids and a nice double bed for grownups, toilets and rooms were washed and taken care of on a daily basis.

Food ( my main consern coming from a family with 7 chefs on both sides), they had fresh food cooked for all meals infront of you, so no food left to stay till it was cold.

The selection was from seafood, asian, local, and even a chefs night, where the different chefs had their own specialties cooked.

I am giving only a 4 star because there is always room for improvement and once you read you ahve a 5 star you tend to neglect it a bit, i will definitely go there again, and recommend any one with a family to go and spend some time at this hotel, it is worth every penny spent.

thanks you Otium team for a great experience.

  • Stayed: October 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Kimzo22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Makbule Ş, Guest Relations Manager at Otium Hotel Seven Seas, responded to this reviewResponded 25 October 2017

Dear Guest,

We would like to sincerely thank you for the feedback about your stay in our hotel.
We are so happy to learn that you were satisfied with our services and thank you very much for your kind compliments for our services. Your opinion shared on this web site inspires us to make our job even better and we will be proud to share your comments with the whole Management Team.

You are always very welcomed as our valued guests and we would be very happy to welcome you again in the near future,

Many greetings from Otium Seven Seas Family !

Kind Regards
Makbule Şakrak
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 October 2017 via mobile

Had a recent stay at this hotel and from beginning to end had excellent service.
Pool areas were clean and well attended.
Good towels and beds.
Food had plenty of variety.
Staff extremely helpful.
My partner had an accident whilst there and the hotel did everything possible to help and they did genuinely care.
Top hotel and lovely staff

Stayed: October 2017, travelled as a couple
Thank Jon p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Makbule Ş, Guest Relations Manager at Otium Hotel Seven Seas, responded to this reviewResponded 25 October 2017

Dear Jon,

We would like to thank you a lot for sharing your opinions on Tripadvisor. We are so happy that you spent here a nice holiday and we are so much delighted to hear your appreciation.

As Otium Hotel Seven Seas Family, we always keep doing efforts to be able to give our guests the highest quality of service. In this sense, we are grateful to your for supporting us with your positive comments. Thank you very much for your nice compliments, we will be proud to share it with the whole Management Team.

As you know you are always very welcomed as our valued guests and we are looking forward to see you again !

Many greetings from our Otium Seven Seas Family !

Kind Regards
Makbule Şakrak
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 September 2017

This is a lovely hotel, staff all friendly & helpful, hotel and rooms are kept clean & tidy, though could do with a touch up here & there,fresh towels in your room everyday, the wave pool as mention was not working and hadn't been for a couple weeks we were told also the lazy river wasn't working either though the pools are still all lovely, pool bar was GREAT. Food is plentiful if you get there at a reasonable time, closes around 9pm which i think can be a little early for an evening so stop cooking around 8.30, it opens later for a snack but it is basically leftovers. The beach is great, though there are rocks just as you go into the sea and there is a bit of a drop, so would need to look after little ones. If you are after a relaxing quiet holiday then this is great, there is not much to see or do if you like walking as everything is either a bus or excursion away which are easy enough to organise. Side is lovely to visit. Overall had a lovely stay in a lovely hotel.

Room Tip: choose garden or sea view which are lovely, we said balcony and ended up outside the kitchens
  • Stayed: September 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank EBBST
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Makbule Ş, Guest Relations Manager at Otium Hotel Seven Seas, responded to this reviewResponded 1 October 2017

Dear Guest,

We would like to sincerely thank you for the feedback about your stay in our hotel.
We are so happy to learn that you were satisfied with our services

Just to correct a few points : We don't have a wave pool in our hotel, it was a very long time ago and we don't have it anymore. If you were informed so by your agency it is wrong. If you see or read somewhere about wave pool it might have stayed from those times but our hotel doesn't have a wave pool for years and we don't declare anywhere that we have it. About night snack : It is certainly not leftovers. We are working according to ISO food safety rules and all our meals are freshly cooked.

Thank you again for your evaluation and we would be very glad if we have the opportunity to welcome you again in our hotel.

Kind Regards
Makbule Şakrak
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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