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aminaahmad
London, United Kingdom

The most magical place

5.0 of 5 bubblesReviewed 18 Aug 2020via mobile
Cappadocia has a reputation for being one of the most picturesque places and it did not fail in that. Our hotel Sultan Cave suites were so attentive and had great hospitality. The rooms were big, comfortable and the staff were just the nicest people! Many of them can speak multiple languages from English to Urdu! Osman was especially kind to us and tended to all our culinary needs including suggesting trying some cappadocian specials!

The hotel staff organised for us to be driven around by a taxi driver they recommended and he was literally the best tour guide we could have asked for! Bekir Göreme Taxi was so informative and gave us even more insight to this amazing city. Again the multilingual abilities of some of these individuals is genuinely amazing and Bekir not only was incredibly communicative but he was also genuinely such a nice guy! I would really recommend this hotel to any couple and Bekir as the best taxi driver in the whole of Cappadocia!

P.S Incase you didn’t know this is a walking city so make sure you pack trainers!
Date of stay: August 2020
Trip type: Travelled as a couple
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Sultan Cave Suites, Agency / Consultant at Sultan Cave Suites, responded to this review
Responded 18 Aug 2020
Dear Aminaahmad,

Thank you so much for sharing your experience with us.

It is always a great moment when we read a review of one of our guests that enjoy their time at its fullest while here.

We are happy to learn that you had an enjoyable experience with us including the rooms, amenities and food.
I also would like to thank you for your compliments towards our colleagues, we are delighted to learn that they contributed to make your stay memorable, rest assured we will share your kind words with the team.
We look forward to the pleasure of welcoming you back

Yours sincerely,

Federico Torres
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 13 August 2020

Sultan Cave Suites provided excellent service from start until finish. The staff were very welcoming and helpful and the room they provided us was spectacular. My partner and I thoroughly enjoyed our 2-night stay, and only regret not staying for longer. When we return to Cappadocia, we will surely stay again at this fantastic hotel, one of the best we have ever stayed in.

Room tip: Get up early to pose for a picture on the terrace with the gorgeous scenic backdrop.
Date of stay: August 2020
    • Location
    • Sleep Quality
    • Service
Thank byn_diac2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sultan Cave Suites, Agency / Consultant at Sultan Cave Suites, responded to this reviewResponded 13 August 2020

Dear Byn_diac2020,

Thank you so much for sharing your experience with us. Thank you for your compliments towards our colleagues, we are delighted to learn that they contributed to make your stay memorable, rest assured we will share your kind words with the team.

Looking forward to host you again in the future,

Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2020

Excellent service and hotel facility. We came in August and enjoyed every bit of our time in Cappadocia. Staff are friendly and helpful, rooms are amazing, the place is like from another world - make sure to book a cave room ( it is fantastic ).

Date of stay: August 2020
Trip type: Travelled as a couple
Thank Wmaksoud
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sultan Cave Suites, Sales at Sultan Cave Suites, responded to this reviewResponded 8 August 2020

Dear Wmaksoud,

Thank you so much for sharing your experience with us. We are really happy to hear your enjoyed your stay with us. We would love to host you again in the future.

Best Regards,

Sultan Cave Suites

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2020

We have stayed at 3 hotels in Turkey, this one was by far the coolest and most memorable. Not only that, but each person I spoke to in the town, when I told them where I was staying, they were visibly impressed which tacitly stamps the Sultan Cave Suites as the nicest place to stay in the city.

The food was CRAZY good, both breakfast and dinner. The staff went out of their way to ensure that we were well taken care of and looked after. Hands down, one of the coolest places I will ever have the joy to stay. We spoke with a British gentleman who came for one day and ended up staying for 8.

Treat yourself right, stay at the Sultan Cave Suites and book an extra day, you'll be happy you did (I'm writing this from Bodrum, a bit annoyed at how I shortchanged myself by only giving myself two days in Cappadocia, my wife and I both wish we had stayed an extra day at the Sultan Cave Suites).

Date of stay: July 2020
    • Location
    • Rooms
    • Service
2  Thank Hamiltons3834
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sultan Cave Suites, Sales at Sultan Cave Suites, responded to this reviewResponded 8 August 2020

Dear Hamiltons3834,

Thank you so much for sharing your experience with us. We really appreciate to hear your experience and kind words. We are also glad to hear you had an amazing stay with us. We would love to host you again in the future.

Best Regards,

Sultan Cave Suites.

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Reviewed 16 May 2020 via mobile

After doing some research we decided to stay at Sultan Cave Suites hoping to enjoy their hospitality and amazing views of Goreme and the hot air balloons, it did not disappoint!
We stayed in the Pasha suite, big and spacious with a cute balcony and amazing views.
We hotel staff were lovely, attentive and helpful at all times. Always available to answer our queries.
One of the nights we had dinner at the Seten restaurant, the food was really nice.
Every morning they set up their beautiful and famous terrace with a lovely breakfast ready for the guests to enjoy the hot air balloon ‘show’ and take incredible pictures! Only hotel guests are allowed into the terrace at this time of the day, and even though there was quite a few people, it was easy to get amazing pictures. Usually people take turns, specially at the breakfast set, others just sit and enjoy the view.
There was also a hotel staff who was really lovely ( sorry I forgot the name), he offered to take photos of the guests, and let me tell you he is an amazing photographer!
There are also some little friends in the hotel terrace, so if you like dogs and cats, I’m sure you will come across some around.
It was an overall lovely stay and experience and would definitely stay here again!

Date of stay: September 2019
Trip type: Travelled as a couple
Thank Sayge
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SultanCaveSuites, Guest Relations Manager at Sultan Cave Suites, responded to this reviewResponded 27 May 2020

Dear Sayge, thank you so much for sharing your positive feedback. We are glad to hear that you had a wonderful stay at the hotel and that you appreciate the service provided by our staff. We will be delighted to host you once again at the hotel in the future. Best regards, Sultan Cave Suites.

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Reviewed 28 March 2020 via mobile

We had a stay there for 4 days, first of the view there is incredible! However for me the staff there is the real winner, super friendly. Every single time we would go in there lobby they bring us treats and te, while giving us reccomendations on what to do! Also helped me organize a surprise for my girlfiend which was very special 👌

The room was great, only thing was bed made to much noise lol, but besides that have no complains. There restarunt is so good, you will have breakfast but make sure you go for dinner there as well, superb .

Over all experience was incredible, I would highly recommend it and return there !

Thank you all at sultan caves for making it an unforgettable stay!

Date of stay: February 2020
Trip type: Travelled as a couple
Thank The_real_chrisD13
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SultanCaveSuites, Guest Relations Manager at Sultan Cave Suites, responded to this reviewResponded 27 May 2020


Dear Christian, thank you so much for sharing your positive feedback. We are glad to hear that you had a wonderful stay at the hotel and that you appreciate the service provided by our staff. We will be delighted to host you once again at the hotel in the future. Best regards, Sultan Cave Suites.

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