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Reviewed 22 November 2020

It is in a Very Good Place and near to Jabel Hafeet and Green Mubassarah. Hotel is very clean and Staffs are Very Helpful and Kind to attend all the Requirements. Also it is next to Mall and we can buy all the Accessories. I will recommend 100% to stay with the Family.

Room tip: all the rooms are good even the Additional Bed
Date of stay: November 2020
    • Value
    • Cleanliness
    • Service
Thank 436khadeejaa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mohamed Soussan, Other at Ayla Bawadi Hotel & Mall, responded to this reviewResponded 26 November 2020

Dear Sir,

Warm Greetings from Ayla Bawadi Hotel & Mall – Al Ain!

We are truly thankful to you for sharing your experience with us, having enjoyed our warm and welcoming hospitality, as a service provider we always see to it that we provide the best service that our valued guest should experience. We really thank you as well for acknowledging the excellent service From All the team during your stay.

We are looking forward to welcoming you to our Hotel in the future.

Kind regards,

Mohamed Soussan
Group General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 November 2020 via mobile

There could be nothing better than to enjoy your night stay at a hotel when you are not outside exploring Al Ain. Ayla Bawadi has drawn me several impressions, but ofcourse like another hotel, there are few things that need to be looked at for improvements. I will start with the Pros that are only based on my opinion and experience.

One main reason why I chose Ayla Bawadi is the fact that although it is located 7-8kms away from the city, it is just a walk away from Bawadi Mall (not to mention Ikea a few meters walk too!). One always finds it a clear advantage when hotels are near a mall rather than not.

The car park is just at the forefront of the hotel, so expect no basement parking nor vallet parking. Good thing is the parking area is covered with shades so no need to worry with the scorching heat of the sun.

The hotel is likewise just approximately 13 few kms away from Jebel Hafeet. From the hotel, you can already view the mountain side from afar and it looks better at night.

The 6 year old hotel offers a variety of health facilities which include Massage spa, Gym, Sauna and Jakuzzi (which i have enjoyed a lot).

The rooms are tidy and well maintained. By the way, I stayed in a standard room which comes with breakfast. The comfort rooms are provisioned completely with vanity kits.

The food are not bad at all and although there are not many choices, to be honest, I walked out of the dining with my belly full and satisfied.

The pool is at regulated temperature. I am not a fan of cold water and I prefer to really swim on beaches at summer. But I honestly enjoyed the outdoor pool. Current safety measures only allow 4 people at a time to swim while only one for Jakuzzi and two for Sauna rooms.

I am not going away without saying that somehow, the management should give a thought of the following:
1. Shower was not working in my room. I didn’t bother to complain though but I have raised with the receptionist.
2. Provision of two pairs of slippers could be helpful rather than requesting for one more.
3. Timely room preparation as I waited for more almost 2 hours before my room was prepared (fortunately I had to go out for a tour).
4. Could add more food choices.
5. I was able to connect my wifi from an interconnecting room without needing another username and password.

Overall for a standard room that has no window view, limited food choices, I consider the price of AED 306 to be a reasonable price for the fact that, the hotel has an upperhand on facilities and a mall to top it all.

Date of stay: November 2020
Trip type: Travelled with friends
1  Thank RomdyTravels
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mohamed Soussan, Other at Ayla Bawadi Hotel & Mall, responded to this reviewResponded 26 November 2020

Dear Sir,

Warm Greetings from Ayla Bawadi Hotel & Mall – Al Ain!

We are truly thankful to you for sharing your experience with us, having enjoyed our warm and welcoming hospitality, as a service provider we always see to it that we provide the best service that our valued guest should experience. We really thank you as well for acknowledging the excellent service From All the team during your stay.

We are looking forward to welcoming you to our Hotel in the future.

Kind regards,

Mohamed Soussan
Group General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2020

Visited this hotel for one night recently. The hotels staff were all very friendly and the hotel served our purpose, to visit Al ain. The rooms were comfortable but the walls were quite thin. Unfortunately with the Covid restrictions, the pool was not accessible at the time i visit due to it only allowing 4 people in at one time.

Date of stay: October 2020
    • Value
    • Rooms
    • Service
2  Thank Alex R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mohamed Soussan, Other at Ayla Bawadi Hotel & Mall, responded to this reviewResponded 17 November 2020

Dear Sir,

Warm Greetings from Ayla Bawadi Hotel & Mall – Al Ain!

We are truly thankful to you for sharing your experience with us, having enjoyed our warm and welcoming hospitality, as a service provider we always see to it that we provide the best service that our valued guest should experience. We really thank you as well for acknowledging the excellent service From All the team during your stay.

We are looking forward to welcoming you to our Hotel in the future.

Kind regards,

Mohamed Soussan
Group General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 November 2020 via mobile

Staff was very friendly especially Mr. Carlos from the front-desk was very helpful and nice .. would be nice to visit back again ... another plus about the hotel that it’s spacious enough and a fascinating Mountain View ... even the breakfast was delightful and ofcourse the bawadi mall entrance directly from the hotel lobby ... great experience!

Date of stay: November 2020
Trip type: Travelled solo
1  Thank 1991obadah
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mohamed Soussan, Other at Ayla Bawadi Hotel & Mall, responded to this reviewResponded 17 November 2020

Dear Sir,

Warm Greetings from Ayla Bawadi Hotel & Mall – Al Ain!

We are truly thankful to you for sharing your experience with us, having enjoyed our warm and welcoming hospitality, as a service provider we always see to it that we provide the best service that our valued guest should experience. We really thank you as well for acknowledging the excellent service From All the team during your stay.

We are looking forward to welcoming you to our Hotel in the future.

Kind regards,

Mohamed Soussan
Group General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 October 2020

Felt like home. From the security at the door to the reception to the whole staff especially Joanne, Yehya, Mostafa, Ernestine, and Anthony. Very welcoming very helpful. ALWAYS smiling. I love it. I recommend staying at this hotel very calm and welcoming. THANK YOU

Date of stay: October 2020
Trip type: Travelled with family
Thank nourea2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mohamed Soussan, Other at Ayla Bawadi Hotel & Mall, responded to this reviewResponded 17 November 2020

Dear Sir,

Warm Greetings from Ayla Bawadi Hotel & Mall – Al Ain!

We are truly thankful to you for sharing your experience with us, having enjoyed our warm and welcoming hospitality, as a service provider we always see to it that we provide the best service that our valued guest should experience. We really thank you as well for acknowledging the excellent service From All the team during your stay.

We are looking forward to welcoming you to our Hotel in the future.

Kind regards,

Mohamed Soussan
Group General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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