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The Cliff Resort & Residences
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Reviews (794)
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All reviewsvista restaurantspa buffetmui nesea viewgames roomprivate beachtable tennispool barview roomjet skifront officenice beachbig swimming poolstayed nightsspecial thanksrooms are niceseafood
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104 - 109 of 795 reviews
Reviewed 11 January 2017 via mobile

Love this place!!! Staff are very friendly and partied like rockstars on NYE :)
Service in the restaurant and pool bar are a little slow but they are obviously still finding their feet. Too many people are quick to criticise expecting five star western service but personally I think our stay was great and the service will only improve over time as tourist have only been visiting MuiNe for a very short time in comparison to the rest of the world.
We booked a tour through the resort in which they made sure we had an english speaking guide (Murphy who spoke several languages).
Overall we thoroughly enjoyed our stay and would stay here again :)

Stayed: January 2017, travelled as a couple
Thank AusGypsie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Cliff_Mgmt, Guest Relations Manager at The Cliff Resort & Residences, responded to this reviewResponded 16 January 2017

January 13, 2017

Thank you AusGypsie for your kind review, it is much appreciated.

I am very proud that all of us at The Cliff Resort & Residences made your stay such a successful adventure. I am delighted you had a great time on New Year’s Eve with our
staff members. They take great pride in servicing our guests so it is very rewarding
when it is acknowledged and appreciated.

I do however take your comments about the restaurant and pool bar service in
consideration, I will make sure they are acknowledged and corrected by our Food & Beverages department.

We look forward to welcoming you again, upon your next trip in beautiful Vietnam!

Best Regards,

Marie-Charlotte,
Guest Relations Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 January 2017 via mobile

Resort was grand, view was amazing and the available amenities were perfect. Had fun playing ping pong and pool with friends! Love the swimming pool bar as well. Definitely no regrets with the choice.

Stayed: November 2016, travelled with friends
Thank Gael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Cliff_Mgmt, Guest Relations Manager at The Cliff Resort & Residences, responded to this reviewResponded 16 January 2017

Dear Gael C,

Many thanks for choosing The Cliff Resort & Residences during your holidays in Mui Ne.

I am very happy to read that you have enjoyed the relaxing atmosphere of the resort,
and some activities available such as ping pong or billiard.

As you mentioned, our in-water pool bar located in the huge infinity pool is a great spot
to enjoy fresh drinks all day long.

I really do hope to have the opportunity to welcome you back again next year!

With warmest regards,

Marie-Charlotte,
Guest Relations Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 January 2017

We booked this resort for 2 nights. All look good. The space and facilities inside are really lovely. Staffs are always smile. This is the most suitable place for a holiday in Mui Ne. We will back next year!

  • Stayed: December 2016, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank mylinh300696
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Cliff_Mgmt, Guest Relations Manager at The Cliff Resort & Residences, responded to this reviewResponded 16 January 2017

January 11, 2017

Dear mylinh300696,

Thank you for your nice feedback after your stay at The Cliff Resort & Residences.

I am very happy you enjoyed our facilities and our surroundings. The resort sets in an
extensive and luxurious garden, our space is large enough to accommodate all our
guests and it never feels crowded!

I am also very proud you felt satisfied with our staff and with our service standards.

I hope you will come to visit us again in the future!

Sincerely,

Marie-Charlotte,
Guest Relations Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2017 via mobile

Great location & nice beach. The room is so cool. It look like home away from home. They have a private beach so we could swim whenever we want. Highly recommend this for every one look for nice resort in Mui Ne and definitely we will back here again!

Stayed: August 2016, travelled with friends
Thank selenalin03061992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Cliff_Mgmt, Guest Relations Manager at The Cliff Resort & Residences, responded to this reviewResponded 16 January 2017

January 9th 2017,

Dear Selenalin03061992,

Thank you for choosing The Cliff Resort & Residences as your home in Mui Ne and for sharing your good experience.

Our aim is to exceed our guests & expectations and it is truly a delight knowing that you
enjoyed our facilities, particularly our private beach. It is the perfect spot to spend a lazy
day, with plenty of sun lounge chairs. It is also beautiful to enjoy sunsets.

Your feedback is truly appreciated.

It would be a real pleasure to welcome you back upon your next trip in Mui Ne!

With warmest regards,

Marie-Charlotte,
Customer Service Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2017

We are very pleased that we chose The Cliff. We had warm welcome after a long trip. The staff's kind and warm attitude lasted till we left this hotel. I liked much The Zest spa - comfy, professional service. We took part from the christmas and new years eve events - amusing parties with good food.
If you stay at Phan Thiet, Mui Ne, I recommend The Cliff Resort & Residences.

  • Stayed: December 2016, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Heidi A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Cliff_Mgmt, Guest Relations Manager at The Cliff Resort & Residences, responded to this reviewResponded 16 January 2017

January 7, 2017

Dear Heidi A,

I love reading such a great review following your stay at The Cliff Resort & Residences.

It is always rewarding for all our staff members to know we have made your stay an
unforgettable one. We take pride in creating beautiful memories, thanks to our staff
members, our facilities and the services we offer.

I am so glad you were able to enjoy Christmas and New Year celebrations with us! We
all had a wonderful and fun time. Best wishes from all of us for 2017!

I look forward to welcoming you back at The Cliff Resort & Residences, your home in
Mui Ne.

Kindly,

Marie-Charlotte,
Guest Relations Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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