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“Uhh... can you say awesome!” 5 of 5 bubbles
Review of The Cliff Resort & Residences

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The Cliff Resort & Residences
Ranked #10 of 122 Hotels in Phan Thiet
Sacramento, California
Level Contributor
3 reviews
“Uhh... can you say awesome!”
5 of 5 bubbles Reviewed 13 January 2017

I looked around in Mui Ne and found this place. I didn't have any travel plans, I came here on the whim and decided to stay in the city for the night. I found this place and it was paradise. The price is pretty high compared to others around it but you get twice the amenities; i did a walk in so i may have saved much more money if i booked ahead. I paid 110 US dollars a night. other places around it can be half but you get what you pay for. Private beach, awesome room view, and the place is clean. It kinda reminds me of Cancun a bit but the beach is not as nice. Outdoor restaurants are good and the Dragon Beach club is a must if you like drinking and dancing.

Room Tip: get the room facing the beach, book ahead of time.
See more room tips
  • Stayed October 2016, travelled with friends
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Duc T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Cliff_Mgmt, Guest Relations Manager at The Cliff Resort & Residences, responded to this review, 16 January 2017
January 14, 2017

Dear Duc T,

Thank you for your warm recommendation of The Cliff Resort & Residences.

Travelling without plan or expectations allows you to discover places you might have
never enjoyed otherwise, we are obviously delighted you chose to stay with us.

We are giving our best to our guests to ensure that they feel comfortable and looked
after so it is very rewarding when we reach our goal.

I am glad you were also able to enjoy some local nightlife!

Thank you again for your lovely detailed feedback which will most certainly encourage
other travelers to visit us!

I do hope to welcome you back soon in Mui Ne,

Sincerely,

Marie-Charlotte,
Guest Relations Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

621 reviews from our community

Traveller rating
    399
    165
    39
    10
    8
See reviews for
200
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16
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (99)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Vietnamese first
  • Any
English first
Sydney, Australia
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 11 January 2017 via mobile

Love this place!!! Staff are very friendly and partied like rockstars on NYE :)
Service in the restaurant and pool bar are a little slow but they are obviously still finding their feet. Too many people are quick to criticise expecting five star western service but personally I think our stay was great and the service will only improve over time as tourist have only been visiting MuiNe for a very short time in comparison to the rest of the world.
We booked a tour through the resort in which they made sure we had an english speaking guide (Murphy who spoke several languages).
Overall we thoroughly enjoyed our stay and would stay here again :)

Stayed January 2017, travelled as a couple
Helpful?
Thank AusGypsie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Cliff_Mgmt, Guest Relations Manager at The Cliff Resort & Residences, responded to this review, 16 January 2017
January 13, 2017

Thank you AusGypsie for your kind review, it is much appreciated.

I am very proud that all of us at The Cliff Resort & Residences made your stay such a successful adventure. I am delighted you had a great time on New Year’s Eve with our
staff members. They take great pride in servicing our guests so it is very rewarding
when it is acknowledged and appreciated.

I do however take your comments about the restaurant and pool bar service in
consideration, I will make sure they are acknowledged and corrected by our Food & Beverages department.

We look forward to welcoming you again, upon your next trip in beautiful Vietnam!

Best Regards,

Marie-Charlotte,
Guest Relations Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
9 reviews
6 hotel reviews
5 of 5 bubbles Reviewed 9 January 2017 via mobile

Resort was grand, view was amazing and the available amenities were perfect. Had fun playing ping pong and pool with friends! Love the swimming pool bar as well. Definitely no regrets with the choice.

Stayed November 2016, travelled with friends
Helpful?
Thank Gael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Cliff_Mgmt, Guest Relations Manager at The Cliff Resort & Residences, responded to this review, 16 January 2017
Dear Gael C,

Many thanks for choosing The Cliff Resort & Residences during your holidays in Mui Ne.

I am very happy to read that you have enjoyed the relaxing atmosphere of the resort,
and some activities available such as ping pong or billiard.

As you mentioned, our in-water pool bar located in the huge infinity pool is a great spot
to enjoy fresh drinks all day long.

I really do hope to have the opportunity to welcome you back again next year!

With warmest regards,

Marie-Charlotte,
Guest Relations Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, New Hampshire
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 9 January 2017

We booked this resort for 2 nights. All look good. The space and facilities inside are really lovely. Staffs are always smile. This is the most suitable place for a holiday in Mui Ne. We will back next year!

  • Stayed December 2016, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank mylinh300696
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Cliff_Mgmt, Guest Relations Manager at The Cliff Resort & Residences, responded to this review, 16 January 2017
January 11, 2017

Dear mylinh300696,

Thank you for your nice feedback after your stay at The Cliff Resort & Residences.

I am very happy you enjoyed our facilities and our surroundings. The resort sets in an
extensive and luxurious garden, our space is large enough to accommodate all our
guests and it never feels crowded!

I am also very proud you felt satisfied with our staff and with our service standards.

I hope you will come to visit us again in the future!

Sincerely,

Marie-Charlotte,
Guest Relations Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 8 January 2017 via mobile

Great location & nice beach. The room is so cool. It look like home away from home. They have a private beach so we could swim whenever we want. Highly recommend this for every one look for nice resort in Mui Ne and definitely we will back here again!

Stayed August 2016, travelled with friends
Helpful?
Thank selenalin03061992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Cliff_Mgmt, Guest Relations Manager at The Cliff Resort & Residences, responded to this review, 16 January 2017
January 9th 2017,

Dear Selenalin03061992,

Thank you for choosing The Cliff Resort & Residences as your home in Mui Ne and for sharing your good experience.

Our aim is to exceed our guests & expectations and it is truly a delight knowing that you
enjoyed our facilities, particularly our private beach. It is the perfect spot to spend a lazy
day, with plenty of sun lounge chairs. It is also beautiful to enjoy sunsets.

Your feedback is truly appreciated.

It would be a real pleasure to welcome you back upon your next trip in Mui Ne!

With warmest regards,

Marie-Charlotte,
Customer Service Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Cliff Resort & Residences

Property: The Cliff Resort & Residences
Address: Zone 5 | Phu Hai Ward, Phan Thiet, Vietnam
Phone Number:
Region: Vietnam > Binh Thuan Province > Phan Thiet
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #10 of 122 Hotels in Phan Thiet
Price range (per night): RM301 - RM957
Hotel Class:4.5 star — The Cliff Resort & Residences 4.5*
Number of rooms: 123
Official Description (provided by the hotel):
Located in the prime location of Mui Ne, The Cliff Resort & Residences is a brand new 4-star plus resort complex offering a majestic oceanfront setting with breathtaking views and sophisticated services. Situated on a 3-hectare picturesque piece of land, The Cliff consists of: 128 rooms with 95% sea view (beachfront bungalows, panoramic sea view condos & penthouse, beachfront villas with private swimming pool) - meeting room for up to 200 people - Vista Restaurant managed by famous Hoang Yen Restaurant Group - luxurious Zest Spa - The Den Entertainment: mini-cinema, karaoke, billiards, ping-pong... - Recreational facilities include 2 outdoor swimming pools, fitness center and a variety of beach sports: jetski, kayak, kite surfing, wind surfing...Business category: 4-star plus Resort & Residences. Employees in Vietnam: 250 ... more   less 
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