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Smile Hotel Kanazawa
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Reviews (113)
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3 - 8 of 113 reviews
Reviewed 6 May 2017

Clean and nice hotel. Small rooms as most are in Japan, but large beds. Ask for a twin room as they tend to be more spacious.
Friendly staff and maps awailable in the lobby. A descent place for a night or two.

Room Tip: Twin rooms a a bit larger than a double and the beds are big.
  • Stayed: April 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank byEline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 November 2016

The location of the hotel is good. The smile hotel is just another hotel with not that much extra to offer. Stay was okay, bed is comfortable, staff speaks little English. City is beautiful so worth a visit.

Stayed: November 2016, travelled as a couple
Thank Sniddiej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2016

Well positioned Hotel close to everything. Nightlife, restaurants and transport all close by. The rooms are very small and bathroom tiny. Small storage but clean room with window that opens. Staff pretty disinterested.

Room Tip: Higher floor is quieter as it is in a fairly busy area
  • Stayed: April 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank barry1943
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
smile-kanazawa, the front desk at Smile Hotel Kanazawa, responded to this reviewResponded 9 May 2016

Thank you for coming the hotel!
we know our hotel is small, like motel.
but in Japan, don't say motel. we call business hotel.
I mean, if you just sleeping, it's OK. like business man.
I apologize, about staff pretty disinterested.
Only me can speak English in our hotel.
Our hotel is at the good place near the downtown area.


the front desk Sho Ishio

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 May 2016

We stayed for two nights during a wider trip across Japan. I would highly recommend this hotel. It's slightly more at the budget end of hotels but a good quality and a good value one. Our room was very good - clean, comfortable beds. I would recommend a twin room for the space. It's not large in the scheme of things but worked very well for the two of us.
The location is also very good in Kanazawa - near many of the city's decent places to eat and drink. A straightforward taxi or bus ride to the station, and walkable to the main sights of the city.

Room Tip: Choose a twin room. The extra space is well worth it.
  • Stayed: April 2016, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank LiveLondonWillTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
smile-kanazawa, the front desk at Smile Hotel Kanazawa, responded to this reviewResponded 9 May 2016

Thank you for coming the hotel!
We receive the word you're praising, and thank you so much.
I glad to hear that, you say recommend ours hotel:)
Our hotel is at the good place near the downtown area.
I hope, you enjoyed stay in Kanazawa.
If you have a time,We're waiting you to come to our hotel again!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2015

Smile Hotel is located in an excellent area in the heart of Katamachi in Kanazawa. Given that I managed to secure a good price on my room, value for money is excellent.

The immediate area includes restaurants and shops. The hotel is also near the main road where many major buses run including a few of Kanazawa's community buses.

It’s hard for me to say anything more about the hotel because I spent most of my time out. But like nearly all hotels in Japan, Smile Hotel has:

1) Excellent, professional service
2) Really small rooms

The small room in particular may be a shock to foreigners. Keep that in mind when you choose which suitcase to bring.

Off the top of my head I remember the room had a hot water kettle, towels, free wifi, a television, clothes hangers, a small fridge & hair dryer.

  • Stayed: August 2015, travelled solo
    • Location
    • Rooms
    • Service
1  Thank limshengming
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
smile-kanazawa, information desk at Smile Hotel Kanazawa, responded to this reviewResponded 9 September 2015

Thank you for coming the hotel.
We receive the word you're praising, and thank you so much.
Our hotel is at the good place near the downtown area.
If you have a time,We're waiting you to come to our hotel again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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