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2 - 7 of 60 reviews
Reviewed 3 May 2017

It is clean and very close to the train station and establishments.I just hate the breakfast, because they accommodate the Japanese speaking guests first.It should be 1st come 1st serve basis.And the non smoking rooms smells like it has been a smoking room long for long time.My husband is asthmatic.

Room Tip: Speak nihonggo!
  • Stayed: August 2016, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Mary Grace S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2017 via mobile

Wow, this hotel has it all. A stunning garden, huge rooms, large breakfast buffet, welcome drink (alcoholic) and warm service. Excellent location, as well. Very very good value - would definitely recommend!

Stayed: April 2017, travelled with family
Thank Clover5000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 December 2016

We stayed two nights on our way home. Our hotel room was very well furnished and included a personal air cleaner and what looks like a humidifier (though we didn't try it out). The LED lights were rather high tech!

The breakfast was very good value (Yen 750 each, pre-paid night before). The buffet spread has western and Japanese options (including a local speciality, a sort of taro paste). This hotel has one of the most elaborate and beautiful garden I have ever seen in a hotel. It is worth a stroll around this historical garden.

You can go up (free) to the 21st floor of the Prefectural Office and have good 360 degree views of Shizuoka. Like other reviewers, we don't find Sumpu Park all that great. However, the Momijiyama Garden inside the park is beautifully kept and what you would expect of a traditional Japanese garden.(bear in mind the park dates back to 1585, to Ieyasu, the first Tokugawa Shogun). This garden is well worth the entrance fee (Yen 150/adult) and should be a "must-visit".

Shizuoka City Tourist Info Centre (North exit of the train station) sprung a most pleasant suprise. Amazingly, they offer FREE Rental of a pocket Ninja WiFi for 15 days. There is no data limit and the internet connection is very fast (we streamed Korean drama to watch on the Shinkansen!) And we simply dropped if off at the Ninja WiFi shop at Haneda on our way out.Good one, Shizuoka!!!

  • Stayed: November 2016, travelled as a couple
    • Value
    • Location
    • Service
1  Thank UncleCat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2016

We stayed here en route to Hakone and Mt Fuji. The hotel is right in the centre with restaurants and shops.

Really nice front desk staff dressed in suite and smiling each time we walked by..

Room is clean and new, amenities free by the lift, the front desk staff even offer me extra facial mask and body lotion!

Breakfast was buffet, really good quality food and plentiful , we sat by the windows watching the street, which was surprising clean considering the previous night was Friday and rather busy when we got back around 11pm.

Great value for money considering the room, breakfast, plus onsite secure parking for just over JPY10K . Highly recommended.

Room Tip: We had a room facing the street, but no noise at all. Apparently there are rooms with a garden view..
  • Stayed: April 2016, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Jun W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 June 2015

My wife and I live in Shizuoka city and have quite a lot of experience with the hotels in the city. You are not going to get a better place to stay than this hotel. The price is reasonable, the location is great and the rooms are big enough for people who expect western sized space.
The view is not exactly spectacular but if you can choose I recommend the garden side. Perhaps a tourist might prefer to see Mount Fuji so make sure to ask if that is possible. Try to stay above the 4th or 5th floor if you can.

Room Tip: Stay on the upper level rooms as the view is better and the noise reduced. I prefer the garden side but Mount Fuji is the preferred choice.
  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
2  Thank paul d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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