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Reviewed 22 December 2005

Wow! I'm slightly surprised to be writing the first review of this hotel, given how good it is. I'd recommend it very highly indeed - it really is a first-class facility, and undeniably worth five stars.

Miyazaki is in the south of Japan. It's a 1 hr 45 min from Tokyo's internal Haneda airport, then a 20 minute, expensive (5000 yen) taxi ride to the hotel. (There's also a free hotel shuttle bus, but I didn't know about that until after I'd arrived!).

The hotel was opened a few years ago under the name "Ocean 45" (45 floors, apparently, although it only seems to have 42 - strange!). The G8 Foreign Ministers' summit took place in the adjacent convention centre in 2000. It's in the middle of a resort area called Phoenix Seagaia, which cost a reported billion pounds - next door is the Ocean Dome, the world's largest indoor water park (good fun, but a bit tacky - hotel guests get reduced-rate admission). Sheraton took over the hotel in 2004.

It's very modern, very spacious, very comfortable. There's a superb (but, of course, pricey) Banyan Tree spa on the 39th floor - absolutely world-class. The hotel leisure club on the thrid floor has an excellent indoor pool. And there's a Japanese 'onsen' bath area, which is relatively new and very lovely (with hot springs feeding indoor and outdoor baths). The hotel has two small outdoor swimming pools, although it was way to cold to use them when I was there in mid-December (although the weather was lovely - crisp and clear).

Refreshment-wise, there are a dozen or so food and drink places. I tried quite a few of them during a five-night stay - consistently very good, especially the superb Tepanyaki grill; one can also choose from Italian (a menu from a TV 'Iron Chef'), Chinese, international buffet, coffee shop, local cuisine, sushi,...

The whole place was pretty empty when I stayed off-season, but I guess it gets pretty busy in the summer. I do wonder if it would be as peaceful and relaxing if it was packaed to capacity!

Oh, and not that I play, but there's a Tom Watson gold course next door, and a David Duval golf academy. Tiger Woods won a big tournament here a month or so before my stay, so I think it's probably pretty good! There's also a free shuttle bus to a nearby shopping mall and to Miyazaki Zoo. And the hotel's activities desk can book excursions, has free internet access, includes a children's play area etc.

Service is very friendly and helpful. I don't speak any Japanese whatsoever, but survived quite easily! The only minor blip was on arrival, when they told me that they didn't upgrade Starwood Platinum guests to their best rooms (Luxury Grande - this would seem to be incompatible with the terms of the Starwood scheme). However, they eventually relented and put me into a gorgeous, huge corner suite on their preferred guest floor. Very comfortable, with uninterrupted views out over the Pacific to one side, and then across the city (lovely at night) to the mountains on the other. Even the standard rooms are a hige 50 square metres, with sea views, apparently.

Price-wise, it's a steal, if you get the right deal. I managed to book for 18,000 yen (about $150) per night, including taxes. As a Platinum guest, things like the Leisure Club and Onsen were free (there's usually a charge for them, unless you're on the best floors), with access to a fairly ordinary Lounge on the 40th floor with free drinks.

All-in-all, a very pleasant and relaxing place to chill out for a few days. Highly recommended.

  • Stayed: December 2005
    • Rooms
    • Cleanliness
    • Service
6  Thank JCW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed yesterday via mobile
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Stayed: September 2018, travelled solo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 days ago via mobile
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Stayed: August 2018, travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
seagaia, General Manager at Sheraton Grande Ocean Resort, responded to this reviewResponded 2 days ago
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Reviewed 5 days ago
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Room Tip: スイート宿泊もしくはクラブフロア宿泊がおすすめ。
  • Stayed: July 2018, travelled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
seagaia, General Manager at Sheraton Grande Ocean Resort, responded to this reviewResponded 4 days ago
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Report response as inappropriate
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Reviewed 5 days ago via mobile
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Stayed: September 2018, travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
seagaia, General Manager at Sheraton Grande Ocean Resort, responded to this reviewResponded 4 days ago
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