nice Beautiful and Comfort.. the food is nice. the room clean . located at the town.. its easy to go to other places. the staff is very nice and helpful. the hotel is follow SOP during this pandemic and make the hotel is safe to stay.More
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thank you amari for the great & freindly service from the 1st day i call to book until the day i come especially to ms afisza & mr saifudin... the lunch and tea break menu all are very tasty and delicious.. highly recommended...
Dear LocalTraveller09,
Thank you for your compliments and we are indeed happy to hear that your dining experience with us had been a pleasant one.
I will share your kind words with Ms. Afisza, Mr. Saifudin and the rest of the team, as it is certainly the best motivation for us to do even better in the future.
I look forward to welcoming you again soon!
Regards
Charles Eman
General Manager
This is a great hotel and my kids loved the pool area.The room is very clean and neat.
Dinner @ Amaya Food Gallery was very nice and delicious.What a lovely restaurant,good food and atmosphere. A very friendly service from the name of SHAHRIZAL and ADZMI was EXCELLENT, great menu choices and really decent food and at affordable prices.Definitely hope to go back.
Dear Syamillionaire,
Thank you for your compliments and we are indeed happy to hear that you enjoyed your stay with us.
I will share your kind words with Shahrizal, Adzmi and the rest of the team, as it is certainly the best motivation for us to do even better in the future.
I look forward to welcoming you again soon!
Regards
Charles Eman
General Manager
Hotel is very well maintained and clean, location is near to mall and famous restaurant. I am very impressed with the SOP of the fitness center, they provide towels and the sanitizers at every corner and also bottle drinking water. We enjoyed our stay here!
Dear paulinehps,
Thank you for taking the time to share your experience.
We are glad you enjoyed your stay. We hope to welcome you back on your next visit.
Regards
Charles Eman
General Manager
Plus points
1. The cleanliness was superb and the interior was excellent
2. The staff was friendly
Suggest points
1. Update the breakfast variety (like Hilton) & tv programme (like Trove)
2. The parking fee was excluded (first time paying for hotel parking )
Dear nkayH,
Thank you for sharing your comments as your valuable feedback is essential in our continuous efforts to improve our service standards.
Please be assured that our guests' feedback is taken on board and duly addressed in order to improve our standards.
Thank you once again for sharing your experience, and we look forward to welcoming you back for another enjoyable visit.
Regards
Charles Eman
General Manager
best service from all staff especially reception and housekeeping. very comfortable and clean room. varied and delicious breakfast. our family booked 6 rooms for 1 night and decided to extend another 1 night.secured parking and easy access from the parking lot directly to the accommodation level.
Dear gebu08,
Many thanks for your positive and fabulous review.
I am truly grateful for your encouraging comments. I will share your kind words with the team, as it is certainly the best motivation for us to do even better in the future.
I look forward to welcoming you again soon!
Regards
Charles Eman
General Manager
