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All reviews city square food gallery breeze spa toast box komtar mall walking distance convenient location great stay junior suite teh tarik executive lounge swimming pool room was spacious breakfast spread front office rain shower service staff
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Reviewed 10 January 2021 via mobile

thank you amari for the great & freindly service from the 1st day i call to book until the day i come especially to ms afisza & mr saifudin... the lunch and tea break menu all are very tasty and delicious.. highly recommended...

Date of stay: January 2021
Trip type: Travelled with friends
2  Thank LocalTraveller09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charles Eman, General Manager at Amari Johor Bahru, responded to this reviewResponded 2 weeks ago

Dear LocalTraveller09,

Thank you for your compliments and we are indeed happy to hear that your dining experience with us had been a pleasant one.

I will share your kind words with Ms. Afisza, Mr. Saifudin and the rest of the team, as it is certainly the best motivation for us to do even better in the future.

I look forward to welcoming you again soon!

Regards
Charles Eman
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 January 2021 via mobile

This is a great hotel and my kids loved the pool area.The room is very clean and neat.
Dinner @ Amaya Food Gallery was very nice and delicious.What a lovely restaurant,good food and atmosphere. A very friendly service from the name of SHAHRIZAL and ADZMI was EXCELLENT, great menu choices and really decent food and at affordable prices.Definitely hope to go back.

Date of stay: January 2021
Trip type: Travelled with family
2  Thank Syamillionaire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charles Eman, General Manager at Amari Johor Bahru, responded to this reviewResponded 2 weeks ago

Dear Syamillionaire,

Thank you for your compliments and we are indeed happy to hear that you enjoyed your stay with us.

I will share your kind words with Shahrizal, Adzmi and the rest of the team, as it is certainly the best motivation for us to do even better in the future.

I look forward to welcoming you again soon!

Regards
Charles Eman
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 January 2021

Hotel is very well maintained and clean, location is near to mall and famous restaurant. I am very impressed with the SOP of the fitness center, they provide towels and the sanitizers at every corner and also bottle drinking water. We enjoyed our stay here!

Date of stay: January 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank paulinehps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charles Eman, General Manager at Amari Johor Bahru, responded to this reviewResponded 2 weeks ago

Dear paulinehps,

Thank you for taking the time to share your experience.

We are glad you enjoyed your stay. We hope to welcome you back on your next visit.

Regards
Charles Eman
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2021

Plus points

1. The cleanliness was superb and the interior was excellent

2. The staff was friendly

Suggest points

1. Update the breakfast variety (like Hilton) & tv programme (like Trove)

2. The parking fee was excluded (first time paying for hotel parking )

Date of stay: December 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank nkayH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charles Eman, General Manager at Amari Johor Bahru, responded to this reviewResponded 4 January 2021

Dear nkayH,

Thank you for sharing your comments as your valuable feedback is essential in our continuous efforts to improve our service standards.

Please be assured that our guests' feedback is taken on board and duly addressed in order to improve our standards.

Thank you once again for sharing your experience, and we look forward to welcoming you back for another enjoyable visit.

Regards
Charles Eman
General Manager

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Reviewed 3 January 2021

best service from all staff especially reception and housekeeping. very comfortable and clean room. varied and delicious breakfast. our family booked 6 rooms for 1 night and decided to extend another 1 night.secured parking and easy access from the parking lot directly to the accommodation level.

Date of stay: December 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank gebu08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charles Eman, General Manager at Amari Johor Bahru, responded to this reviewResponded 4 January 2021

Dear gebu08,

Many thanks for your positive and fabulous review.

I am truly grateful for your encouraging comments. I will share your kind words with the team, as it is certainly the best motivation for us to do even better in the future.

I look forward to welcoming you again soon!

Regards
Charles Eman
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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