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RM 347
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RM 321
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RM 195
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Reviewed 2 January 2017

We went on Xmas weekend so the crowd was expected however check in took forever because of the slow service for the long queue. Room was okay, bed and bathroom were great. Just the side of the wall where the airconditioned is at needs to be repainted as molds have started to grow.

Date of stay: December 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
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Thank Wan31
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 January 2017 via mobile

Won't recommend this hotel. Nightmare over here. Hotel room was quite dirty especially the bathroom with black stains on the long bath.Totally NOT worth for 5 stars. Felt a little dodgy.. furthermore hotel's basement car park isn't convenient (as in not connected to hotel). Bed isn't comfortable as well abit hard). Ironing board provided is super dirty and disgusting. Will never come back to this hotel again.

Date of stay: November 2016
Trip type: Travelled with friends
1  Thank u-Tze
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 December 2016

We had stayed one night at the hotel and thought it was too less. We will definitely stay again at the hotel. We had a room on a high floor offering a superb view of the strait and Singapore beyond. The room had two double beds so we didn't have to ask for an extra bed for our kids. The room was plush and very comfortable. Staff was friendly. The breakfast was great and so was the big pool. Definitely a great place to stay if visiting JB. We had discount vouchers from the MATTA fair and that made the stay even better !!!

Room tip: Ask for a high floor with a harbour view
Date of stay: January 2016
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Trent890
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 December 2016

We were here many times when this hotel was newly built years back. However, we noticed that after many years later, the hotel need to do some upgrades, example toilet bowl flushing system is bad, there are some stains and cracks in the bath areas. The service staff at the front desk provides great service. But if the rooms are not well maintained with the kind of rates, i don't think it is worth for us to stay here again.

Date of stay: December 2016
2  Thank Queenie A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 December 2016 via mobile

Stayed for 2 nights over the Christmas weekend. Let me start with the check in process, could have been a better experience if the check in process was faster. Alot of people was checking in during that time, had to wait in line for almost 15-20minutes. The receptionist should improve on efficiency and make the check in process faster. Also, we left our bags at the concierge but had to call them 15minutes after we arrive at our room. Overall the room is decent and above average, no negative complain. But the hot water in the bathroom took awhile to come out..i have to let it run for a few mins.

Date of stay: December 2016
Trip type: Travelled with family
1  Thank AzureenA7
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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