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Reviewed 8 November 2019 via mobile

We took the one bedroom deluxe with seaview. It was fanstastic with a private bedroom, bathroom with tub, living area and a mini fully furnished kitchenette. Was able to cook during our 2-night stay since there were utensils. Though wasn't able to use the pool but quite decent, then there's a 24-h gym and game room wherein we play ps4 . The same room as the game room is the laundry so we played while waiting.. And the best thing is that it's a few minutes walk to the City Square mall and JB custom. The staff were friendly and accommodating. I just love the whole experience... Highly recommended.

Date of stay: November 2019
Trip type: Travelled with friends
1  Thank Brenda L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2019 via mobile

Stayed for one night at Capri. The hotel is really near the checkpoint, but accessible only by car. Did find the carpark very confusing and you have to park at the limited red lots available for hotel guests. The hotel looks inviting, reception staff was polite and nice.
Overall. Modern fitting, spacious room and comfortable sleep. Love the huge shower area and great smelling toiletries. Wished the room was cleaned, dust could be seen everywhere and the carpet was particularly dirty. Maybe overlooked by the housekeeping. Would return again for more night stays. Having stayed at 3 different hotels, for accessibility to the city square and komtar, Puteri pacific and Amari are definitely better choices and walking is still possible.

Date of stay: September 2019
Trip type: Travelled with family
Thank uusheehy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2019

When travelling to JB from Singapore for a weekend trip, the first consideration for your hotel would be the location. It must be central enough to the Checkpoint and easily accessible (so that you can drop off your shopping in between trips). While Capri is quite new (and therefore quite clean) and spacious, I found it to be quite inaccessible by walking. While it is definitely within walking distance (you can see it clearly from the station), getting there is not easy and you have to walk along several lanes of traffic to get there in a reasonable amount of time.

Date of stay: June 2019
  • Trip type: Travelled with friends
    • Location
    • Sleep Quality
    • Service
3  Thank kennylausg12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2019 via mobile

Standing 40 floors tall, the Capri at Johor Bahru is a new landmark immediately visible upon entering the city from Singapore.

True to the Fraser legacy, lobby interiors are tastefully decorated with marble. The guest rooms are similarly modern, clean and comfy.

The hotel is located inconveniently, and is practically inaccessible unless with a car. But they do provide free shuttle service at 2 hour intervals so the inconvenience can partly be offset if you work your schedule around it.

Quality of the food was unimpressive and expensive, looking decent but not too tasty.

However I would say the biggest downside of this hotel is the unexpectedly bad quality of the service staff, especially the ones manning the reception desks. They appear constantly disgruntled, barely smiling and doing only the bare minimum required of their job.

While I've always liked the Capri brand, I don't think I'll be coming back to this particular one again.

Date of stay: June 2019
Trip type: Travelled as a couple
3  Thank maxahn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2019 via mobile

Great one night stay!! I would like thanks to everyone in CapribyFraser JB for their excellent service made our stay at this hotel unforgettable.Special mentioned to your one of the Guest Relations staff by the name of "Foad" or "Fuad"( sorry if i'm spelling your name wrongly:) He was very helpful and attentively whenever i did asked for some assistance.The way he attending my calls was so polite and profesional.Plus, he don't even forgot to make a courtesy calls to me to ensure that my request are delivered on times.Definitely,will stay again next visit.Recomended to all who expect a good quality and services.Kudos and thumbs up for all staff!

Date of stay: March 2019
Trip type: Travelled as a couple
1  Thank diyyrahim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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