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Reviews (134)
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8 - 13 of 134 reviews
Reviewed 22 December 2018

A good hotel for a night rest before crossing to the Thailand border. They have an underground carpark but not for the car that is lowered as going down the carpark slope is very sleep and will scrap the car bottom. The town is quite sleepy there is nothing much to do.

Date of stay: November 2018
  • Trip type: Travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank eggsixx
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 14 October 2018 via mobile

Stayed here for 2 nights during a long weekend to attend a family function nearby. The hotel is 1 block away from Alam Mall which makes it very ideal for shopping and food hunting.
The hotel is reasonably priced and our stay includes breakfast. The breakfast is simple but good.
The rooms are clean and spacious but the rooms we were given(3rd floor) had a very strong smoke smell. The ventilation on this floor wasn't adequate as well. It was ok in the other floors.

Date of stay: September 2018
Trip type: Travelled with family
Thank AzilaN
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Maanagement, General Manager at StarCity Hotel, responded to this reviewResponded 17 October 2018

Dear Azila, Thank you for taking the time to pen down your feedback. We will look into the ventilation as you have pointed out. Looking forward to having you stay with us during your next trip up to Alor Setar.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2018

It's our second time staying here, so the check-in was really a breeze as the hotel had our details on record. Our spacious room came with a comfortable king-sized bed and all the modern amenities.

Breakfast spread was limited compared to other hotels we stayed elsewhere, but was quite tasty and filling.

The hotel is located just behind the Aman Central mall, and just a few minutes walk to the iconic Alor Setar Tower and the grand Masjid Zahir.

Very much recommended for a comfortable stay in a central location in the town centre.

Room tip: Odd numbered rooms has view of the Tower.
Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank sharifudinrizal
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 20 July 2018 via mobile

The hotel is new and in modern design. The location of hotel is off main road , need search awhile ,but easily found with help of GPS and waze. Checking in and out as fast . Room and bed clean and comfortable. Breakfast was include with standard buffet style, not much variety but the taste was good. Hotel have ample of car parking lot,either in basement or front of hotel. A shopping mall is also nearby within walking distance 5-10 minutes.
Cons only the toiletries can be improve more,eg to include disposable toothbrush,paste

Date of stay: July 2018
Trip type: Travelled on business
2  Thank jackson_kong
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 7 June 2018

Attended a wedding at this hotel with my family (wife and 6-month old child) and stayed for one night. Despite being relatively old, the hotel was well managed and maintained unlike other older hotels that I've stayed at.

Room (Deluxe King):

The room was well spaced, well aired, and most importantly, clean. While its physical appearance looked understandably tired due to its age, it certainly did not feel so. I've experienced newer hotels with worse cleanliness, so I really appreciate their effort in ensuring their rooms and premises were well kept. Bed, pillows and linen were comfortable - baby had no problems sleeping whatsoever. No issues with noise at night.

The bathroom was noticeably more worn than the room itself; however, it was clean and stocked with ample amenities. No complaints.

Location:

Very centrally located and within proximity of everything and anything you need. Huge Aman Central shopping mall quite literally a stone's throw away, with the Menara Alor Setar just a short walk away. The hotel provides limited basement parking; however, there is ample parking within the hotel premises and just outside.

Staff:

The reception staff were pleasant, competent and fast in their work. Well done.

Conclusion:

Our stay at StarCity was positive and I can say that it is a comfortable place even for families traveling with babies/children. We enjoyed ourselves and did not encounter any problems whatsoever. Good value for money and I will certainly consider a repeat stay.

Date of stay: April 2018
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
3  Thank TL7
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Maanagement, General Manager at StarCity Hotel, responded to this reviewResponded 9 June 2018

Dear TL7 Thank you very much for your feedback.We are and will continue to maintain the hotel to always remain the choice hotel for all our guest.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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