The hotel located in central behind the shopping mall and no doubt the hotel is in big demand. Maybe because of the strategic location they do not pay attention so much in terms of service or room maintenance. The reception area was busy and from my observation the staff do not have the time to smile or being friendly to the hotel guest and they are busy clearing the queues.
So I stayed at the standard room. The room size was ok. It's not too big nor too small. Comfortable bed, decent wifi connection. But the toilet is a bit run down. It has one kind of smell. like a musty smell. And I found a syringe behind the toilet door. It's kind of weird if the housekeeping did not clean and throw it away.
The price was ok but I guess the hotel management do not take for granted since the location was strategic they do not have value added service and do not pay attention on the service.
- Official Description (provided by the hotel):
- Practical and comfortable, in town, modern facilities and cozy rooms, ideal for both business and leisure travellers. ... more less
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- Also Known As:
- Fuller Hotel Alor Setar Malaysia - Kedah