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“Definitely need improvement”

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Fuller Hotel Alor Setar
Ranked #3 of 23 Hotels in Alor Setar
Reviewed 28 December 2016

The hotel located in central behind the shopping mall and no doubt the hotel is in big demand. Maybe because of the strategic location they do not pay attention so much in terms of service or room maintenance. The reception area was busy and from my observation the staff do not have the time to smile or being friendly to the hotel guest and they are busy clearing the queues.

So I stayed at the standard room. The room size was ok. It's not too big nor too small. Comfortable bed, decent wifi connection. But the toilet is a bit run down. It has one kind of smell. like a musty smell. And I found a syringe behind the toilet door. It's kind of weird if the housekeeping did not clean and throw it away.

The price was ok but I guess the hotel management do not take for granted since the location was strategic they do not have value added service and do not pay attention on the service.

Room Tip: strategic location
  • Stayed: December 2016, travelled with family
    • Sleep Quality
    • Rooms
    • Service
3  Thank Kunangterbang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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21 - 25 of 108 reviews

Reviewed 2 December 2016 via mobile

A group of us just needed a place to shower and rest for only 5 hrs and was looking for a hotel which provide half day use. Due to time constrain, we just checked into Fuller Hotel, Alor Star for a day's stay though we just needed a few hours.It's price is quite reasonable for a twin bedded with basic amenities. The front desk ladies were friendly and there's no problem with food and shopping due to it's strategic location. There's a mall, food arcade nearby. So its money worth for this hotel.

Stayed: November 2016, travelled with friends
1  Thank Sophia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 November 2016

I booked the second tier room (I think it's called deluxe room) which was RM115 but did not see how it could differ from the standard room. Very simple room with basic finishing (not even a wardbrobe). Wi-Fi not really working. But the location is good, right in the city centre.

Stayed: October 2016, travelled on business
1  Thank Su2122013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 November 2016 via mobile

A nice big room with a big comfortable bed and good bedding and towels. Shelf beside each side of bed and reading lights. Room had a desk, chair, full length mirror with small space to hang clothes behind it. Kettle and cups were clean, 1 sachet of tea and coffee were replaced when room was cleaned. Bathroom was good with a separate shower cubicle rather than wet room style.
A.C. worked well, Wi-Fi was up and down, plenty of sockets to charge stuff.
R85 is more than we usually pay for a room but it's still value for money in Malaysia.
Location good, close to Tower, restaurants and shops and not far to mosque and square
Staff hotel and friendly. Had to pay R50 deposit in cash which messed up our careful budgeting of remaining Ringgits before we crossed border to Thailand.

Stayed: October 2016, travelled as a couple
Thank NicolaRhondda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2016

Thanks for nice stay at your hotel.
We were pleased with the rooms and the helpful staff.

Plenty of nice places to eat proper traditional food are nearby and it is only a short taxi ride from the station

  • Stayed: September 2016, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Lee C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fuller Hotel Alor Setar

Address: No. 1 Kompleks Perniagaan Pintu 10 | Jalan Pintu Sepuluh, Alor Setar 05100, Malaysia
Region: Malaysia > Kedah > Kota Setar District > Alor Setar
Amenities:
Hotel Style:
Ranked #3 of 23 Hotels in Alor Setar
Price Range: RM97 - RM122 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fuller Hotel Alor Setar 2.5*
Number of rooms: 132
Official Description (provided by the hotel):
Practical and comfortable, in town, modern facilities and cozy rooms, ideal for both business and leisure travellers. ... more   less 
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Also Known As:
Fuller Hotel Alor Setar Malaysia - Kedah

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