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“Nice hotel..but improvement needed”

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TH Hotel Alor Setar
Ranked #2 of 24 Hotels in Alor Setar
Reviewed 26 December 2016 via mobile

Check in experience should be the very first thing to be considered..it took 45 minutes for me to check in at the counter and I'm just the third person in the line. However the lobby personnel do apologize for the delay, but still..15 minutes per person (each of us made an early reservation) is not a good 'first impression'. Once we enter the room I kind of satisfied with the room size an amenities provided.
Breakfast is just so-so with the cleanliness of the table is not that good (dusty and lizard poop especially outdoor table). RM201 for twin bed room is quite ok but with this kind of service I hope TH management can do something about it, especially when it carry 'Sharia compliance' brand which I believe cleanliness and punctuality is part of Islamic practice as well. Hope TH really take my comment into consideration.

Stayed: December 2016, travelled with family
2  Thank Azhar M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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15 - 19 of 96 reviews

Reviewed 18 December 2016 via mobile

Rooms ok. Relatively budget. Food quality average. Slightly pricy for the quality of rooms. No eateries nearby hotel. If one wanted to buy some food outside, you would have to drive out. Nearest stalls are quite a walking distance.

Stayed: November 2016, travelled on business
Thank Anusha80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 December 2016

good and advisable to come again. the price is reasonable and affordable and it is worth to stay with family here. facilities is great, and the receptionists are friendly and welcoming. i had a good time staying at the hotel

  • Stayed: December 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Asiatravel.com
Thank mahadzirtajuddin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 December 2016

The room was okay. The price was a little bit higher compared to what you get in the room. The hotel location was near to the airport. We booked the hotel because we saw that they have a free airport shuttle services.We should be going to airport after we check out. At the receptionist counter, we requested for an airport shuttle.However, we were disappointed as the lady told us that their van driver was on leave today and there were no replacement. I believe they use the same reasons as we overheard she said to other customer during our check-in. Thus they call taxi for us in which the charge was flat rate of RM 20. That is expensive for a drive only 3 km. The hotel should do something for the airport shuttle services instead of putting it on their website.

  • Stayed: January 2016, travelled as a couple
    • Value
    • Sleep Quality
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Thank Fird4us_Zakaria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 December 2016

This is one of the hotel in Alor Setar that have spacious room. Checked in was good but concierge was not available during my arrival thus need to carry own luggage. Hotel is clean and smells nice too. Location is near to the airport however quite a distance from the city center.

A quiet hotel at night and be alert as there are mosquitoes at the lobby area. Perhaps they need to fix a mosquito repellent.

Room Tip: Paddy field view is best
See more room tips
  • Stayed: December 2016, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Adly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about TH Hotel Alor Setar

Address: Lot 3860 Mukim Titi Gajah, Seksyen 2, Bandar Anak Bukit, Daerah Kota Setar, Alor Setar 06020, Malaysia
Region: Malaysia > Kedah > Kota Setar District > Alor Setar
Amenities:
Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
Ranked #2 of 24 Hotels in Alor Setar
Price Range: RM163 - RM338 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — TH Hotel Alor Setar 3.5*
Number of rooms: 202
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Also Known As:
TH Hotel Alor Setar Malaysia - Kedah

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