Check in experience should be the very first thing to be considered..it took 45 minutes for me to check in at the counter and I'm just the third person in the line. However the lobby personnel do apologize for the delay, but still..15 minutes per person (each of us made an early reservation) is not a good 'first impression'. Once we enter the room I kind of satisfied with the room size an amenities provided.
Breakfast is just so-so with the cleanliness of the table is not that good (dusty and lizard poop especially outdoor table). RM201 for twin bed room is quite ok but with this kind of service I hope TH management can do something about it, especially when it carry 'Sharia compliance' brand which I believe cleanliness and punctuality is part of Islamic practice as well. Hope TH really take my comment into consideration.More
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