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Photogeo
Montreal, Canada

I 'm not going back

Review of Lavigo Resort
2.0 of 5 bubblesReviewed 21 Jan 2019
I made my booking via internet , for 6 nights there . I saw the description , nice pool , restaurants around , short walk to the beach ( written by some previous customers ).
The room I got was nice , clean , ok . BUT , I was told that the restaurant close to the reception only opens at 10 in the morning!
The beach , where all the restaurants and activities are , is at least 2 km from the hotel Traveling on my own , without a car , is obviously not convenient at all for me . I didn't want to stay there , so I offered the hotel to pay 1 or 2 nights to compensate them , but they never accepted . I had to pay the full 6 nights . I knew very well that they could do that , but considering my situation , that I explained very well to them , I would have expect that they would accommodate me .
I was not asking for a full refund . I understand that they made that reservation for me . But the place was far from being full , so I didn't make them lose money . So I think offering them to pay 2 nights , without even using the room , was quite reasonable .

So definitely , if you are planing to go to this hotel , make sure you have a car or a scooter , because otherwise , you will be stocked in the middle of nowhere , with few restaurants around , and you won't have breakfast until 10 in the morning !
Date of stay: January 2019
Trip type: Travelled solo
2.0 of 5 bubblesService
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Reviews (68)
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12 - 17 of 68 reviews
Reviewed 25 December 2018 via mobile

Have stayed with family in this resort, 4 standard room amd 3 family terrace pool view. The cons is the sound proof is very bad for standard room, the sound can clearly hear when somebody passby the walkway, talking or kids shouting around,cant have a good sleep although have a comfortable bed. Have tv but with poor receiving. Have provide toothpaste and brush too, but hard quality.

The Pros are good ventilation, clean and comfortable bed in room, have provide towel, bath gel, tissue, water bottle, fan and aircond, coffee and cup, hair dryer, kettle, hot and cold water machine at public area, iron clothes facilities also at public area.

There did have a pantry which have water machine, bench, table, that you can enjoy ur meal there if you buy food from outside. Swing and wood restbench have build there that can let you chilling there which is a good idea to relax there too.

Overall is good to stay with all those facilities just no have a good sleep.

Date of stay: December 2018
Trip type: Travelled with family
Thank Maggie_cmc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 September 2018 via mobile

Celebrating my second daughter birthday at this hotel . very satisfied with the environment. we book for family room and it’s near the pool. while my kids enjoy the pool I also can relax n watching them.. for who looking something suitable for family n kids this a right place to bring them here . 5stars

Date of stay: September 2018
Trip type: Travelled with family
2  Thank Nomad481717
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 August 2018 via mobile

Resort location is good, very near to airport, near to cenang beach as well.
When we arrived the room, I had seen lot of spider web at the ceiling and when I informed to reception and they do come and clean.
Specialy room is not secure enough, only have sliding door with door lock, and the bath room door cannot be locked from the room, the bathtub is open air so if people claim in then able to enter to the room from bath room door.

Date of stay: July 2018
Trip type: Travelled as a couple
Thank naveenr532
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 August 2018

Stayed here for about a week and had to pay RM 50 (deposit) and then RM 70 (tax). Way too many times the room cleaning wasn't done properly (no change of towels, no new shampoo/soap and no toilet roll. Had to personally ask for it to be given.) The room isn't soundproof, so you can hear whenever someone talks outside -- and the wifi is also very, very slow. The air condition worked fine in our room.

The hotel is close to Cenang Beach/Cenang Mall, but you have to take a taxi to go there as it's out of town (5-7 min drive). The swimming pool is nice and clean and most of the time we had it for ourselves.

Overall it's a decent quiet place with a decent price. Personally I wouldn't like to stay again.

Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank SalmahIqbal
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 June 2018 via mobile

Came to lavigo resort without reservation, and asked for a free room. We were told somewhat rudely to check the prices online and make the reservation there, which was rather weird.

When we asked to see the room before we made the reservation, we were told we couldn't, even though we were well past the check-in time (~5pm or so). It tells something about the rooms if they don't want you to see them before you've paid for them. At that point we took off, so my rating is solely based on the rude service.

Date of stay: June 2018
Trip type: Travelled as a couple
Thank MRokio
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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