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Reviews (141)
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19 - 24 of 141 reviews
Reviewed 26 April 2018

From the reservation through to our departure, the care that the staff took of us was second to none. On arrival, we met the Head Chef and the Assistant Food & Beverage Director, who discussed out dietary requirements. At each of the four restaurants we not only met the Chefs, but were told that the dishes could be adapted for us. All of the staff embraced providing exceptional dishes that we could enjoy. At breakfast I was given gluten-free bread and muffins (that I hadn't ordered). I had gluten-free pancakes and french toast & almond milk smoothies and much much more. The staff could not do enough for us. At the pool we were brought fruit and fruit juice to keep us going (again that we didn't order).

The two pools were heaven - warm, well maintained with unrivaled views.

The spa treatments we had were excellent and I don't think that I will ever be in such a fabulous location -right out over the water.

Our room was sensational - fantastic bedding and housekeeping brought me different pillows (as the duck feather ones I reacted to).

Our thanks to all of the staff who made our stay so memorable, there are too many to name; however, we will remember their warmth and courtesy for many years.

  • Stayed: April 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
10  Thank AustralianHelen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TRC_Langkawi, General Manager at The Ritz-Carlton, Langkawi, responded to this reviewResponded 2 May 2018

Dear AustralianHelen,

Thank you for taking the time to write us your positive review, we're thrilled to read that you've had an exceptional stay with us and that our Ladies & Gentlemen were able to assist you readily when needed.

I will be sure to pass on your lovely comments to the team in spa and housekeeping as well as the chefs that were responsible in ensuring your stay with us was memorable.

It would be our pleasure to welcome you back and would be glad to assist with any travel inquiry.

Warm regards,
Peter Nilsson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2018

There is nothing less than spectacular that can be said about our experience at The Ritz Carlton Langkawi.

The place is a true paradise from its luxurious accommodations, it's exquisite dining, truly exceptional staff and so much more.

My wife and I had a wonderful journey and awesome honeymoon in Langkawi island! The sky, the beach, and the ocean, everything here is so bright and beautiful! The Ritz gave us an experience befitting all imaginations one can have for a romantic getaway.. From beautiful beaches, crystal blue waters, lush greenery, beautifully designed rooms, and the amount of activities there ... we wished to have stayed longer.

Staying at The Ritz is the perfect choice and worth the journey from across the world.
We could not have asked for a better honeymoon experience and will definitely be back soon.

  • Stayed: April 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
7  Thank Jamil73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TRC_Langkawi, General Manager at The Ritz-Carlton, Langkawi, responded to this reviewResponded 24 April 2018

Dear Jamil73,

Thank you for taking the time to write such a lovely review,

We're absolutely thrilled to know that you and your wife had a great time staying with us and it's such a delight to also know that you've enjoyed not just world-class service and facilities but also created memorable moments together throughout your stay with us.

It'll be our pleasure to welcome you back soon and please let us know if we may be of any assistance.

Warm regards,
Peter Nilsson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 April 2018 via mobile

Although pricey, it was such a great experience staying in this resort. Made every penny worth it.

Great staffs that gave excellent services, they were aware of your needs and were prepared to give you a relaxing good time.

They noticed I was getting a lil warm under the sun, and came to serve me a complimentary juice shake, and some cold towels.

Would definitely recommend people to come for a relaxing getaway.

Stayed: April 2018, travelled with family
7  Thank Carmun C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TRC_Langkawi, General Manager at The Ritz-Carlton, Langkawi, responded to this reviewResponded 23 April 2018

Dear Carmun C,

Thank you for your feedback on your recent stay at The Ritz-Carlton, Langkawi.
We truly appreciate your kind words and would certainly be delighted to welcome you back during your next trip to Langkawi.

Warm regards,
Peter Nilsson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2018 via mobile

Location is not central but you would appreciate the tranquility of the place. It is a great place for rest and relaxation.

The staff are very friendly and accommodating as well.

The breakfast was superb!

If you want to have a weekend getaway to refresh yourself from city life - you can stay at Ritz Carlton.

Stayed: April 2018, travelled with friends
8  Thank Chesa85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TRC_Langkawi, General Manager at The Ritz-Carlton, Langkawi, responded to this reviewResponded 23 April 2018

Dear Chesa85,

Thank you for your feedback on your recent stay at The Ritz-Carlton, Langkawi.
We truly appreciate your kind words and would certainly be delighted to welcome you back during your next trip to Langkawi.

Warm regards,
Peter Nilsson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2018

We read all the reviews about Ritz-Carlton Langkawi prior to booking, and April 3-6 stay. In our experience, perfection is incredibly hard to find, so we just don't look for it or expect it. So we went in to our Ritz-Carlton Langkawi Anniversary celebration stay with the same mindset we have anywhere. We received a warm greeting on check-in, and we received a one category upgrade, based on availability. We found the Rainforest Junior suite to be delightful, and the hot flower petal bath relaxing.
We appreciated that there is an adult pool and bar/grill-The Horizon, and that there is a pool/beach and bar/grill for everyone-The Beach Grill. Quite frankly, we appreciate that the Ritz-Carlton Langkawi respects those that don't want to hear screaming children everywhere!
Ritz-Carlton Langkawi, no different from the other RC we've enjoyed, leads with people-warm, courteous, professional, engaged.
The RC Langkawi Rainforest environment, simply beautiful.
Overall summary: Absolutely perfect in every single way, no. 99.99% there, yes.
Thank you to Richard, Stephanie, Mannan, Peter, Eikman, Raj, and all those unnamed colleagues for making our 31st Anniversary celebration stay absolutely marvelous. We do hope to see you again.

Room Tip: Go for the Ocean or Beach villa if resources permit.
  • Stayed: April 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
9  Thank Ray S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TRC_Langkawi, General Manager at The Ritz-Carlton, Langkawi, responded to this reviewResponded 23 April 2018

Dear Ray S,

Thank you for taking the time to write about your recent stay with us.

We are delighted to see you enjoyed your time with us and we thank you for your compliments to the team. We made sure to mention your kind words to all of the Ladies and Gentlemen.

We would be most happy to welcome you back to the hotel and assist you when you next come to Langkawi.

Warm regards,
Peter Nilsson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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