We went on a family trip in Malaysia and later in Singapore. I can say that The ritz cartton in Langkawi was one of the best memories for us. The food was delicious, pool and spa very relaxing and beautiful scenery and ofc the lovely stuff always kind and cheerfull. We enjoyed the most our dinner and breakfast at the chinese restaurant Haiyan and ofc the fury friends , the monkeys 🥰🥰
Dear Dream3876176633,
Thank you for taking the time to share your wonderful experience at The Ritz-Carlton, Langkawi and we are thrilled to hear your family holiday in Langkawi was one of the best memories of your trip.
We're very proud of our natural surroundings, from the lush rainforest to the blue water of the Andaman Sea and our furry neighbors who call the resort home. With four distinct dining outlets catering to every guest's tastes, our culinary team is pleased to hear you loved our offerings, in particular the dim sum breakfast and a la carte dinner at Hai Yan, Langkawi's only modern Chinese restaurant.
Our award-winning The Ritz-Carlton Spa is certainly a haven of calm and our three pools ensure the whole family has an unforgettable time.
We look forward to welcoming you and your loved ones back to create more enchanting #RCMemories with us.
Best regards,
Mafalda Costa Tavares
General Manager
We had a truly wonderful week here.
From the moment we arrived to our farewell, we felt pampered and looked after.
One of our favorite place in the resort was the Beach Grill!
The level of service at this restaurant goes above and beyond any other resorts we’ve visited.
Special shoutout to Ms. Qistina who made us feel warm each time we were there to dine. Also not forgetting Ms. Sha who gave us amazing suggestions during the food order.
Thank you for the wonderful holiday and we will definitely be back.
Dear BenedictR39,
Thank you for taking the time to share your amazing experience at The Ritz-Carlton, Langkawi on TripAdvisor, and it brings us much joy to hear your week-long holiday with us exceeded expectations.
The beautiful view of the Andaman sea coupled with the fresh catch of the day and international favorites at The Beach Grill is certainly not to be missed when visiting Langkawi, and we will certainly pass on your kind words to Qistina, Sha and the team, whose pleasure it was to welcome you to dine with us.
As our Ladies & Gentlemen strive to proceed a high level of service, filled with warmth and genuine care your feedback is a testament to their efforts.
We cannot wait to welcome you back to your new Langkawi home-away-from-home for more unforgettable memories.
Best regards,
Mafalda Costa Tavares
General Manager
This is our 3rd time at the Ritz Langkawi and it never disappoints. The rooms are big and beautiful and we love the little treats that the housekeeping is leaving in the room everyday, for our kids but also for us.
I have read some reviews about the buggy service being late but on none of our trips we have experienced this. Apart from this, all the places are also generally on walking distance.
The kids friendly pool is great as it has a lot of shallow parts to play. And the fact that there is an adult pool as well makes it more relaxed as you don't have to worry that people (without kids) get annoyed by your playing kids.
The food is also great, with extensive breakfast options. Ranging from buffet to menu items.
In conclusion, this is really such a wonderful place ran by professional and kind people. From the people at the check-in to the housekeeping, ground keeping and the many staff with whom we had contact in the restaurants, everyone is kind and helpful.
We are looking forward to a next time!
Dear Nick S,
A heartfelt thank you for continuously choosing to stay with us and for taking the time to write such a wonderful review on TripAdvisor.
We deeply appreciate your kind words about our rooms, cuisine, and facilities, including our three swimming pools. As you noted, our tropical haven offers a variety of experiences such as the kids’ pool at Ritz Kids, the family-friendly pool at The Beach Grill, and the serene, adults-only pool at Horizon. We strive to create an environment where everyone, from families to couples to our younger guests, can enjoy and have a truly memorable time.
Your praise for our service truly warmed our hearts. It reflects the dedication, passion, and genuine care of our Ladies and Gentlemen, who are committed to delivering an exceptional and heartfelt experience, ensuring you feel at home in our serene retreat.
We would be honored to welcome you back to your new home away from home, where we will create even more cherished #RCMemories and ensure that your next visit with us is nothing short of extraordinary.
Best regards,
Mafalda Costa Tavares
General Manager
The most pleasurable experience ever! All the staff were extremely polite and accommodating. Everything was well thought of and all extras were at an affordable rate. Hassan the manager was an excellent host and Hafiz the chef made amazing food for my fussy one year old baby. Ilie on checkout was also great. We will definitely visit again. Many many thanks
Dear modestr2020,
Thank you for choosing The Ritz-Carlton, Langkawi and it brings us much joy to hear we exceeded your expectations! To know your family had an unforgettable time with us, and that the level of care and service from the Ladies & Gentlemen touched your heart.
We will certainly pass on your compliments to Hassan, Chef Hafiz and Ilie, who will be happy to hear they made an impact on your stay.
We hope to have the pleasure of welcoming you and your family back to The Ritz-Carlton, Langkawi for more #RCMemories with us.
Best regards,
Mafalda Costa Tavares
General Manager
Great service, staff are friendly and polite. Pool and beach is clean. Food quality is top notch.
In terms of downsides:
1) the mattresses are way too soft for my liking.
2) all activities incur additional charges unlike other luxury resorts on the island
Dear pauminwong,
Thank you for taking the time to share your experience at The Ritz-Carlton, Langkawi on TripAdvisor, and for choosing us for your Langkawi getaway.
We're thrilled to hear you loved our pool, private beach and the quality of food at our dining outlets, along with the high level of service by our Ladies & Gentlemen.
Please rest assured we will take your feedback about the softness of the mattresses and our recreational activities into consideration, to ensure all guests have a seamless experience.
Should your travels bring you back to Langkawi we look forward to welcoming you back to our tropical resort for another indelible stay.
Best regards,
Mafalda Costa Tavares
General Manager
