Dear Lily,

Thank you for choosing to stay at The Ritz-Carlton, Langkawi and for taking the time to leave us a lovely review.

We are delighted to hear that your stay with us was phenomenal. Indeed, our award-winning spa, with the only Hammam facility on the island, is known for its rejuvenating treatments, including signatures such as the Mandi Bunga and the Lulur Hammam experience.

We deeply appreciate your praise for our rooms and food. As you noted, our international buffet breakfast at Langkawi Kitchen offers a wide selection of dishes, in addition to our complimentary à la carte menu, which we are quite famous for around the island.

We are also thrilled to learn that you had the chance to experience the genuine care and comfort exemplified by our Ladies and Gentlemen during your stay.

We eagerly anticipate the opportunity to welcome you back to our serene paradise should your travels bring you back to Langkawi.

Best regards,
Mafalda Costa Tavares
General Manager

Dear T1544AUrubyl,

Thank you for sharing your amazing experience at The Ritz-Carlton, Langkawi on TripAdvisor and choosing us for your recent holiday in Langkawi.

It brings us much joy to hear you loved your time with us, in particular the food at The Beach Grill. With a newly refreshed menu and boasting amazing views of the Andaman Sea, it is the best place to enjoy a meal with a view in Langkawi.

Our award-winning The Ritz-Carlton Spa is ideal for pampering yourself after a day in the sun, under the skilled hands of our therapists, and we will certainly pass on your kind words to Zu.

The Ladies & Gentlemen await your return so that we can create more indelible memories with you.

Best regards,
Mafalda Costa Tavares
General Manager

Dear Kerstin,

Thank you for staying at The Ritz-Carlton, Langkawi, and for writing such a meaningful review. Your words have truly warmed our hearts, knowing that you had a seamless and unforgettable experience while staying at our tropical paradise.

We greatly appreciate your kind compliments about our room, buggy service, pools, and beach. We take great pride in being located amidst a 10-million-year-old rainforest, and walking around on foot is indeed a good way to fully immerse yourself in and appreciate nature. You might even encounter some of our enchanting wildlife, such as the Dusky Leaf Monkey, eagles, hornbills, otters, and squirrels.

With three swimming pools – a family-friendly pool at The Beach Grill, an adults-only pool at Horizon, and a kids' pool at Ritz Kids – as well as our private cove facing the azure waters of the Andaman Sea, our natural retreat caters to all types of travelers seeking a nature-filled escape from the hustle and bustle of the city.

We are glad to hear that you enjoyed your meals at the lively The Beach Grill, the traditionally inspired Langkawi Kitchen, and the al fresco Coco Beach Café. On your next visit, we highly recommend trying Hai Yan, Langkawi’s only modern Chinese restaurant, and savoring its amazing delicacies.

As you noted, our Ladies and Gentlemen are dedicated to ensuring exemplary service, and Khadga, Que, Budi, and the team at The Beach Grill are wonderful examples of the genuine care and personalized service we strive to deliver. We will certainly pass on your praise to each of them, as they will be pleased to know they contributed to your memorable stay.

While we are also sad to see you leave, we are already counting down the days to welcome you back to our natural retreat. We look forward to the privilege of ensuring your next visit with your family is nothing short of extraordinary.

Best regards,
Mafalda Costa Tavares
General Manager