Lovely place and wonderful staff members, can’t remember all the names but all of them provided us with world class service from front desk, breakfast and dinner, buggy service to housekeeping. We love how the resort preserves the surrounding nature and we enjoyed our stay very much.
Dear my6600,
Thank you for staying at The Ritz-Carlton, Langkawi and leaving us a lovely review on TripAdvisor.
We deeply appreciate your compliment on our tropical haven, which is built to resemble a modern Malay kampong, with deep respect for the land and the ancient rainforest in which we are situated. Hearing that you enjoyed your stay and experienced the genuine care and comfort from our dedicated Ladies and Gentlemen fills us with profound joy. Your compliments will be tenderly conveyed to them.
We would be honored to welcome you back to our resort should your travels bring you to Langkawi for another unforgettable stay.
Best regards,
Mafalda Costa Tavares
General Manager
Wonderfully landscaped property with a great beach and horizon view, the RZ Langkawi is a gem. Food and beverage provisions are superb, and the general care and hospitality offered by the staff is a treat.
The rooms are excellent, with all mod cons, and there are enough activity options on the estate to keep one occupied no matter how long you stay. Thoroughly recommended
Dear mediageezer,
Thank you for choosing to stay at The Ritz-Carlton, Langkawi with your partner and spending your time to write us a review on TripAdvisor.
We are truly delighted to hear that your experience was both seamless and excellent. Our dedicated Ladies and Gentlemen are deeply committed to your well-being, striving to provide unparalleled service with genuine care and comfort to all of our beloved guests.
Thank you for your kind words about our stunning property, thoughtfully designed to harmonize with the 10-million-year-old rainforest. Each structure is inspired by the rich tapestry of Malaysian culture and heritage, reflecting our reverence for the beautiful land that surrounds us. We are also grateful for your lovely remarks about our delectable cuisine, elegant rooms, and thoughtfully curated activities, whether they take place in the great outdoors or within our serene indoor spaces.
We eagerly anticipate your next visit and the chance to create even more treasured #RCMemories for you and your partner.
Best regards,
Mafalda Costa Tavares
General Manager
We had an amazing time at the Ritz-Carlton, Langkawi. The staff were incredibly welcoming and helpful throughout our stay.
The rooms were neat & very comfortable.
And from the beginning, you could tell the service was their number one priority.
As we reached to the shop area, we were greeted by one of the staff, Q. She assisted us to Langkawi Kitchen for breakfast.
At the Langkawi Kitchen, we were assisted by Nurul. She gave us a buffet tour. Not to forget the other staff; Olivia, Faiz, Atikah. The breakfast buffet was delicious with a wide variety of options. We enjoyed it!
The horizon & the beach grill area was fantastic, and the staff were always smiling and ready to help. Thanks to Canedy, Sufian & Syukri.
Not to forget the buggy drivers; Akmal, Syahmi and others for giving us a ride inside the resort whenever we requested. Can't wait to come back!"
Dear Dream31937262824,
Thank you so much for choosing to stay at The Ritz-Carlton, Langkawi with your family and spending your time to leave us a review on TripAdvisor.
We are delighted to hear that your recent stay with us was amazing. We extend our heartfelt gratitude for your generous compliments regarding our spacious and inviting rooms, as well as our hearty breakfast buffet at Langkawi Kitchen, the vibrant ambiance of The Beach Grill, and the breathtaking adults-only pool at Horizon.
At our tropical sanctuary, we take immense pride in delivering warm, exceptional, and personalized service to our guests. It brings us great joy to know that our dedicated Ladies and Gentlemen made a significant impact on your stay. Your kind words will be tenderly conveyed to Que, Nurul, Olivia, Faiz, Atikah, Canedy, Sufian, Syukri, Akmal, Syahmi, and the rest of them. Their unwavering dedication and passion have been integral to the magic of your stay, and I believe they will be thrilled to hear your praise directly.
We eagerly anticipate the pleasure of welcoming you and your family back to our natural haven, where we will craft even more cherished #RCMemories for you and your family in the future.
Best regards,
Mafalda Costa Tavares
General Manager
It was a pleasant stay with Ritz Carlton Langkawi. The ambience here really helps us to relax and services are great. Really love that all the toiletries are made from recycled materials. We will definitely come back for our next vacation..
Dear Nomad20742757210,
Thank you for choosing and staying at The Ritz-Carlton, Langkawi and writing us a review on TripAdvisor.
We are delighted to hear that your overall stay, including our warm and personalized services, was great.
Thank you for acknowledging our efforts towards sustainability. In addition to using recycled materials, we also have a sea cucumber (locally known as ‘gamat’) nursery near the beach, where we work to preserve and repopulate this underrated hero of the ocean. Guests can observe them up close or even participate in the initiative and engage with our in-house marine biologist if they wish to learn more about these creatures and other sustainability efforts at our tropical sanctuary.
We look forward to the pleasure of welcoming you back to our resort should your travels bring you to Langkawi again.
Best regards,
Mafalda Costa Tavares
General Manager
Service is fantastic. Well taken care of.
Used their airport pickup which was a breeze. A lot of taxi operator swop down on arrival like hyenas. Luckily the hotel representative guided my away quickly to the awaiting transport. Abt 5-10mins drive away. Good for a relaxing trip.
Check in was done in an open air setting filled with nature. V pleasant.
Room was well maintained and designed with luxury amenities.
The adults only pool had an amazing infinity view of the ocean. Pool attendants were prompted in the service.
Ritz kids is a saviour for us parents where we could drop off our child for some relaxation time by ourself.
Breakfast was the wow factor for us. Some items were prepared on the spot, the staff told us we could go back to our seat first and assure us they will bring the food to us. But we did not even give them our table location but somehow they seems to know. Very attentive esp in a crowded setting. Impressive.
On the last night, my son fingernail was chipped after playing in room carelessly. The hotel promptly sent first aid trained staff over to assist, however the incident requires a doctor. They quickly arranged for a driver to bring us to a clinic despite being late at night and they did not charge us for the transport fees. Bearing in mind the incident happened with no fault of the property. We were very thankful for their prompt assistance in this matter.
Definitely one of the top nearby getaway for us. 👍
Dear reagen t,
Thank you for choosing The Ritz-Carlton, Langkawi for your recent family getaway and for sharing such a well-thought review on TripAdvisor.
We are delighted to learn that your arrival experience was nothing short of seamless. Our team takes immense pride in our lush, natural surroundings, which offer both tranquility and convenience, being less than 15-minute drive from Langkawi International Airport. We hope you enjoyed our welcome drink called Pemandangan Indah, meaning ‘beautiful view’, that perfectly captures the breathtaking scenery that greets you at our Arrival Lodge during the personalized check-in process.
We are grateful for your generous remarks regarding our rooms and the adults-only pool at Horizon, renowned for being one of the island’s stunning sunset-viewing spots. It brings us immense joy to know that you and your partner enjoyed a memorable experience while your child engaged with the fun activities at our Ritz Kids club.
We are also thrilled that you relished our international buffet breakfast at Langkawi Kitchen, which features a wide selection of dishes alongside our à la carte offerings.
Your affirmation that our service exceeded your expectations, especially the attentive care provided by our Ladies and Gentlemen, fills us with great satisfaction. Such feedback reassures us that our dedication to delivering personalized and warm service with genuine care and comfort is resonating and reinforces our commitment to crafting extraordinary experiences, making you feel at home at our resort.
We eagerly anticipate the opportunity to welcome you and your family back to our tropical sanctuary whenever your travels bring you to Langkawi again.
Best regards,
Mafalda Costa Tavares
General Manager
