Took the Langkawi ferry from Kuala Perlis in January 2012. Do not come expecting a brand new, clean ferry (as advertised). Chances are what you'd get is a small and barely comfortable seats. Most seats are ripped and the overall interior is due for an upgrade.
The reason for this is perhaps due to the fact that this ferry is the main transportation to Langkawi for most. Perhaps demand for service hasn't been adequately met by supply of good quality, clean boats.
At the end of the day, it gets you to Langkawi safely and within reasonable time - relatively organised and the will put on a dvd international or local movies for entertainment.
I however, would prefer to fly next time.
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