It was our first time back in Langkawi after probably ten years. It was not a planned trip as we were supposed to go to Desaru before floods changed our plans for us. The hotel was a chanced booking, as we would usually prefer staying at Westin.

The property itself exceeded our expectations, with a vibrant feel and cool ambiance. I failed to take the name of the guy who helped us checked in but the process was smooth, even if perfunctory.

Food was good, either you were there for breakfast, lunch or dinner. We were at the property for five days and the food served were always enjoyable. The beach, which was five minutes walk away or simply a buggy away was nice. Its secluded, not crowded with soft white sand promises a good outing.

There were hiccups here and there, like on the second day when we came back from our outing at 1800 hours we discovered that our room has not been made up. As a Bonvoy member I prefer the chat function and it went unanswered. I had to go down to the reception desk as calls were unanswered as well. On the third night, my wife had to wait for an hour for her dinner to be served due to a miscommunication. I like the fact that the staff was truthful about it and offered a good gesture and took the food off the bill. I did feel a little guilty if the guy who took our orders had to pay for it.

Staffs were more friendly towards us on the thirdto the fifth day. I reckon the majority are new and trainings are ongoing.

All in all, had an enjoyable stay despite the hiccups. There’s a huge probability that we will not return as we prefer a beachfront resort more than anything else but if I were to be in Langkawi beyond family vacations then I wouldn’t mind staying here again.

Checking in after the weekend flood disaster in KL, it feels good that the sun decide to show up and wake up the gloomy sky. The reception area was a little chaotic cause many people checking out. However, my check-in was smooth and need to wait till 3 pm as usual. Decide to have lunch at Nook because nearby seems don't have a decent restaurant. The burger was great and it's the best burger I had on the island! The restaurant staffs were very attentive and made sure I'm ok all the time. :)

Checked in the room around 2:30 and the room us so much space! I think I can fit 10 people inside the room. The huge balcony with the big green forest view makes me feel like I'm in a Studio Ghibli's anime.

Went to the pool and had a great relaxing time, the pool staffs were very kind and always smile on their face. That makes me feel welcomed and comfortable. The bed and pillow feel like sleeping in clouds. Marriot's bed never disappoints me every time.

The breakfast choices were GREAT! I personally like to try the Mee Goreng and nasi lemak cause if these basic Malaysian favourites weren't good, what else we can expect. Well, it was GOOD and kudos to all the chefs and staff.

I already recommended my friends to come again next year. So thank you Aloft Langkawi for the beautiful experience.

Purposely booked & paid usd124 for the second highest catagory (aim for the highest seaview on a Monday stay) . but upon arriving , the hotel giving excuses did not want to assign 8th floor .They Only want to assign 6th floor . Since the property already not beachfront , 6th floor u only see some seaview with mostly roof of those beachfront resort which Is quite an eye sore and unacceptable for me. And I'm not booking the lower catagory room and asking for an upgrade.

Upon some argument then they only agree to gave me 7th but on the left wing with big tree blocking the most of the view, this is Tree View, Not Sea View ! Very unhappy & feels like they really not sincere & bother about about my request . Continue to argue again & finally got the 8th floor by downgrading the category (short balcony with chair) which is fine for me because I'm coming for the seaview (and its not really nice seaview by the way ) & not for the long balcony with sundeck since it's raining everyday in Langkawi .

After happily settled into the desired room, another nightmare begins .Constant loud drilling from 10am.to 6pm. I cant even have a peaceful rest after i had my breakfast. Its really horrible & irritating , couldn't stand it anymore and check out straightaway.

I paid premium wanting a peaceful island holiday & not here for horror loud drilling noise . I wonder why they can't do all the maintainance work during the many months lockdown periods ?!

Despite the unpleasant stay & front office experience (The FO Staff Are Friendly & Nice But The Way Of Handling My Reservations Is Less Satisfactory) . The dining experience was actually quite ok. Food & breakfast were quite good. compliment to that.

But Sorry.. Never Again ! This Is A Shame Experience For A Marriot Brand Property!