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Sharee B
Fine for one night but wouldn’t stay longer
4.0 of 5 bubblesReviewed 16 Nov 2023via mobile
The hotel was good and clean but the staff not very helpful. No information given at check in re breakfast Internet etc. we found on the TV eventually 630 breakfast and go up due to early flight and apparently “not to 7”. Also the towels were the thinnest towels we have ever come across and left us struggling to dry ourselves and no bath mat at all. Pool was nice but the music blaring from the speakers constantly was too loud to enjoy sitting around there for long.
Date of stay: November 2023Trip type: Travelled as a couple
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All reviews pantai cenang warmth hospitality convenience location front office f b manager amazing hotel clean hotel comfy bed enjoyable stay welcome drink easy access pool side upon check perfect location walking distance rooms are spacious minute walk
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Reviewed 5 November 2023 via mobile

Excellent choice, good personal, nice (design) room very clean, nice buffet at the breakfast, the gym is very good as well as the pool.
Just three minutes to get the beach (by walking)
Drinks are offered for welcoming
A nice buffet barbecue for dinner

Date of stay: November 2023
Trip type: Travelled with family
Thank Rachad H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 October 2023



Managed to get this true gem hotel when i checked out after my 3nights stay at a hotel in Cenang, Langkawi.

My room facing the pool/mountain view was awesome, its a great recommendation from the reservation officer.

The warm hospitality extended by Mr Anand Srisagasen-Securiry & IT Manager made the stay at home! We have been awarded by generous level of care and attention from the moment we step to this hotel by Mr Anand and his team.

Waste no time to look for other hotels in Cenang - my choice is always Mecure Langkawi!

Stayed: 27-30 October
ROOM: 605

Date of stay: October 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank FifiFathiha
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 October 2023

Walking distance from the Cenang beach and Cenang Mall (which boasts a popular sushi joint). Slightly further away is Underwater World and the norm Mcdonalds. Along the way you will see stalls selling rolled up ice cream (apparently popular in Thailand)

Rooms are relatively spacious, especially the bed. Only qualm is the bathing soap bottle was not replaced and the tv does not work at certain hours.

Staff friendly and willing to help.

Hotel is clean. Did not see any parking space within the compound.

A 15 minute drive from the international airport where Grab rides, hotel pick ups and taxi stand are available.

Room tip: Get a pool view room Alternatively a room on a higher floor that affords a sea view.
Date of stay: September 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank MeiHH
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hidayah Soberi, Other at Mercure Langkawi Pantai Cenang, responded to this reviewResponded 16 October 2023

Dear haumeih,

Good Morning! Bonjour! Selamat Pagi!
Thank you for taking time to share your wonderful comments regarding your recent stay at Mercure Langkawi Pantai Cenang.

It was a pleasure to serve you. We will definitely share your experience with our team. Your feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope to see you back with us again soon.

Sincerely,
Hidayah Soberi
Guest Experience Executive

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2023

Comfortable stay at the Mercure Langkawi. Check in was smooth and rooms are reasonable in size. We took the superior king room with garden/kampung view. King bed was very large. Good ammenities. This hotel is just off the main pantai Cenang road next to the Cenang mall. Very central and close to all the restaurants in Cenang. Breakfast was great with many choices but was a little dissappointed that they decided to stop serving bubbly for breakfast as they did before. Will definitely come back and highly recommend this hotel.

Date of stay: December 2022
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank SurinBalwinderjit
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hidayah Soberi, Other at Mercure Langkawi Pantai Cenang, responded to this reviewResponded 16 October 2023

Dear SurinBalwinderjit,

Good Morning! Bonjour! Selamat Pagi!
Thank you for taking time to share your inspiring comments regarding your recent stay at Mercure Langkawi Pantai Cenang.

It was a pleasure to serve you. We will definitely share your experience with our team. Your feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope to see you back with us again soon.

Sincerely,
Hidayah Soberi
Guest Experience Executive

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2023

We stayed at Mercure Langkawi Pantai Cenang for three days. I like how stylish our room is, and I totally dig that you can actually go straight to the swimming pool from the balcony.

The buffet breakfast was actually very good too. One of the things I won't forget was their mashed potato--really, really good.

Location-wise, the hotel isn't beachfront, but the beach is very near, like about two-minute walk away. And I like that there are several food places near it.

Plus points for having a filtered water faucet, no need for plastic bottled water!

Our stay went without a hitch, I just wish that the staff were more friendly. :)

Room tip: The rooms at the ground floor that has direct access to the pools are the best!
Date of stay: August 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank christians511
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hidayah Soberi, Other at Mercure Langkawi Pantai Cenang, responded to this reviewResponded 11 September 2023

Dear christians511,

Good Morning! Bonjour! Selamat Pagi!
Thank you for taking time to share your wonderful comments regarding your recent stay at Mercure Langkawi Pantai Cenang.

It was a pleasure to serve you. We will definitely share your experience with our team regarding our mashed potato. Your feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. We also glad that you notice our filter water as we going into saving our planet program.

Thank you again for sharing your experience, and we hope to see you back with us again soon.

Sincerely,
Hidayah Soberi
Guest Experience Executive

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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