The place is old and poorly maintained, the bathroom should be cleaner. The room was spacious and clean but the bed sheets were very dirty. Overall, the room was ok but it should be better.
The most disgusting thing was the breakfast buffet, the visible part of the kitchen was very dirty, the silverware were dirty and old, i could not find a glass without stains. Bugs were flying around, some of the open food was covered with flys. I only ate some fruits which were covered.
The highlight of my stay was the scenery, although the hotel are not maintaining it, monkeys everywhere, the pool is poorly maintained. All the facilities are closed, either for renovation or just permanently closed.

I went to this resort in February 2018 to celebrate our first anniversary and we were mesmerized by the beauty of the property. Though the reception guy is slow worker we had good time at the property. Big rooms, scenic outdoors are plus. You can take stroll across the resort as it is adjoining a beach hence you have a private beach for yourself. You can hire a scooty on cheap rates to commute across Langkawi and is advisable as the Island is very small. I recommend this property for family, couples etc.

This is classed as a 4 star. I'd give it a 2 star if that. It must have been a beautiful place at one stage of its life, but now it has been left to disrepair. The photos on Trivago are from when it was new & well maintained. Now its a mess.
The shower was so dirty that I was scared to touch the walls in case I caught something. The toilet bowl was cracked & I feared that it may break when seated on it. The timber floor around the pool area was old & rotted. I complained about a loose board that lifted when stood on, but nothing was done so I removed it to highlight it.
To get to your room you have to get the hotel bus, as the paths are steep & not well maintained.
The door to balcony was difficult to open & shut. They advertise a gym & children's play area, but this does not exist.
The restaurant breakfast & meals were always the same with no variation. The tables & floor were never completely clean. Always crumbs around. The meals were also delivered cold.
I complained to the manager & with assistance from my travel agent we were upgraded. The second room was so much better, still not 4 star standard.
There are not shops or restaurants nearby. One has to order a taxi from the front desk to go anywhere.
There are ample staff lolling around, but no action is taken to maintain the abhorrent condition of the grounds or place.