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Joseph F

MY HKD 8801 ($1122.18) Mistake

1.0 of 5 bubblesReviewed 20 Jan 2019
I booked a room at the Century Langkawi Beach Resort through Flight Centre Hong Kong. Alarms should have gone off when the agent said they had a non-refundable billing. MY MISTAKE, MY BAD. I did not check reviews on Trip Advisor, MY BAD #2. I paid the bill. After going back to my hotel, I started checking the reviews, OH what a mistake I had made (just read the reviews). I contacted the agent at Flight Centre, "I have received news from the supplier that they have agreed to a partial refund of 60 percent, which amounts to HKD 5280.60 is to be credited back to you." That was on 21 December. All I can say is don't let the nice picture influence you check out the reviews and stay away from this place.
Date of stay: December 2018
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Reviews (1,474)
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3 - 8 of 1,474 reviews
Reviewed 28 December 2018 via mobile

Worst place ever , worst resort in the world.
There i nothing here for which you will pay a handsome amount here .
Ample of problems :
1   tv has only one channel
2   no programmes at all
3   spider webs every where in bathrooms and rooms
4   no service in the rooms
5   no air conditioning in lobby
5   haunted house
6   lockers are not working
7   no towels at pool
8   dirty pool
9   no scenic view
10 broken roofs picture posted
11 no proper maintainance
12 no clean restraunt
13  hotel is like a jungle
14 leaves shed every where
15 most of the equipments are broken
16  no entartainment programme like other resorts
17 no proper breakfast as there in no half fry and 5 to 6 items in total and no refilling of juice bars
18 broken things every where
19 broken wooden floors
20 no lamps across the paths from jungle if you are walking at night so you can get serious injuries
Hotel is not even worth of a singe star
Compmete waste of money
I am staying in room number 1101
one of the hotel staff told me that this hotel was first run by Sheraton, but now it is run by century which fired the staff of the hotel and there is no staff here for service

Date of stay: December 2018
Trip type: Travelled with family
7  Thank U8202MNahmedr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 November 2018 via mobile

seriously they should close this whole resort as the operation would absolutely made the guests feel like they have been scammed. Got a garden view room, the fans did not working and the staff attending the complaint didn’t show up until almost 2 hours later. We have been switched to another room and thank god it was okay. The swimming pool was a disaster, so filthy and the water had turned yellow-ish. Didn’t dare to let my kids to even get near it, swim is a big NO-NO. It’s a run down resort, I guess it would be a nice place if it weren’t for the poor maintenance.

Date of stay: November 2018
Trip type: Travelled with family
4  Thank fadbulous
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 November 2018 via mobile

actually , i didnt find any good reason to stay here. there are many other good hotels and resort in langkawi in good price.. then why to stay here..
no doubt this is a very big property, and once it may be very gud.. but now.. it is not worth a penny to stay here..
it is a poorly maintained property..everything was old , bathroom stinks, and housekeeping not done on time..
dont ruin your holiday.. dont stay here

Date of stay: November 2018
Trip type: Travelled with family
3  Thank khushboo123
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 November 2018 via mobile

The place is old and poorly maintained, the bathroom should be cleaner. The room was spacious and clean but the bed sheets were very dirty. Overall, the room was ok but it should be better.
The most disgusting thing was the breakfast buffet, the visible part of the kitchen was very dirty, the silverware were dirty and old, i could not find a glass without stains. Bugs were flying around, some of the open food was covered with flys. I only ate some fruits which were covered.
The highlight of my stay was the scenery, although the hotel are not maintaining it, monkeys everywhere, the pool is poorly maintained. All the facilities are closed, either for renovation or just permanently closed.

Date of stay: November 2018
Trip type: Travelled as a couple
3  Thank AbuAmar0
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 November 2018

I went to this resort in February 2018 to celebrate our first anniversary and we were mesmerized by the beauty of the property. Though the reception guy is slow worker we had good time at the property. Big rooms, scenic outdoors are plus. You can take stroll across the resort as it is adjoining a beach hence you have a private beach for yourself. You can hire a scooty on cheap rates to commute across Langkawi and is advisable as the Island is very small. I recommend this property for family, couples etc.

Date of stay: February 2018
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Ashutosh_ICICI
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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